Presto Coffee Roasters Reviews 256

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... See more

Rated 2 out of 5 stars

Fooled by the packaging. Intenso instant was actually fairly tasteless, I'll be going back to Kenco Millicano

Rated 5 out of 5 stars

I purchased instant coffee on ebay. Just coffee. Because my favourite one in Tesco discontinued, tried dozens more after, couldn't find for my taste. After I tried this particular presto instant c... See more

Rated 5 out of 5 stars

I have a Jura Bean2Cup Espresso Coffee Machine, and over its 16 years of use I have tried many, many different beans, brands, and strengths. These Presto Espresso Intenso beans are simply the best. My... See more

Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service.

I was unsure on when my order would arrive, so I sent an email, the reply was quick, professional, and got to the point. They told me when it should arrive by the latest. Very impressed with the customer service!

30 June 2021
Unprompted review
Rated 5 out of 5 stars

No#1 for me!

Just an update! I finished my bag of Presto coffee bags and reverted back to my old coffee bag manufacturer that I had left over. No frothy head on the drink and I had to do a COVID test because I though I had lost my taste!
Placing a re-order of Presto now! Will not go back again.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent coffee

Excellent coffee. I first ordered from Presto and enjoyed it so I now subscribe monthly. The company you is first class with prompt delivery and easy to contact.

29 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Appreciate you taking the time to leave feedback Michael, and thank you for your coffee subscription!

Rated 5 out of 5 stars

Coffee Compliments.

Excellent company with efficient, easy ordering and prompt delivery. Most importantly, the coffee beans are excellent and come in packaging that is sympathetic to recycling. Good communications at all stages make Presto a pleasure to do business with.

29 March 2021
Unprompted review
Rated 5 out of 5 stars

We always enjoy our beans from Presto

We always enjoy our beans from Presto. Favourites are Carbon Coffee and the Crema Espresso.
Arrive quickly too.

25 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Appreciate the kind review REW!

Rated 5 out of 5 stars

Great website easy to navigate and…

Great website easy to navigate and order. Lovely coffee at a fantastic price for fresh rosted beans.

25 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Thank you so much for the review Alan! We're so pleased that you are enjoying our freshly roasted coffee beans!

Rated 5 out of 5 stars

Fantastic coffee brand

An excellent choice of wonderful coffees catering for those that prefer mild, to those like myself that appreciate a fuller flavour. The beans are full of flavour and come packaged in recycled material which is refreshing, on both counts! The service is polite, friendly, professional and efficient - delivery times are now even quicker. A fabulous all round service which is fairly priced when compared with others.

25 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Thank you so much for this kind review Adam, it makes us very proud, we appreciate it!

Rated 5 out of 5 stars

Always delicious coffee and quick…

Always delicious coffee and quick delivery.
The beans are excellent, so are the coffee bags.

25 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

So pleased you are enjoying both our beans & coffee bags, and thank you for taking time out of your day to write us a review, it is really apprecited!

Rated 5 out of 5 stars

Excellent tasting coffee

Excellent tasting coffee.
Good delivery times, couple of days or so.
Will definitely be ordering again when I need more beans 👍🏻

24 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

We will be there for you when you run out of beans! Thanks for the lovely review Sam, much appreciated :)

Rated 5 out of 5 stars

Great coffee at a fair price.

Great coffee at a fair price.
After months of trying different expresso blends from various companies, we settled on the Presto Espresso Roast Blend. Consistenty great flavour and body without bitterness. We love it.

23 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Thank you Mr Fisher for taking the time to write a review, glad that you have settled with us, we love having you!

Rated 5 out of 5 stars

Good price and service

Good price and service. Love their espresso roast, just hits the spot on a morning.

6 March 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

A great start to the morning hey Fiona :) - thank you so much for the feedback!

Rated 5 out of 5 stars

Love this coffee

Love this coffee, good service, really nice company

15 February 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Thank you for the kind feedback Stu , we really appreciate it!

Rated 1 out of 5 stars

I ordered my coffee ten days ago

I ordered my coffee ten days ago, with supposed delivery of 48 hours. Still waiting for my delivery. 3 days ago I was in contact by email with Presto Coffee, and said they would deliver it that day or the day after. That didn't happen either. And I can't even claim a refund

3 February 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

Hi Pablo, we're extremely sorry for the difficulties had, and sorry for the delay in replying to this I have only just managed to gain access to this platform to do so.

Please email support@prestocoffeeroasters.com if we can assist you any further on this.

Rated 5 out of 5 stars

Search over.

Beautiful coffee. I’ve been looking for a good coffee that doesn’t cost the earth for a while and now my search is over! Highly recommend, I will definitely be ordering again.

2 February 2021
Unprompted review
Presto Coffee Roasters logo

Reply from Presto Coffee Roasters

We are so happy we managed to end the search! Thank you for the kind review we do really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look