Prijsvrij Vakanties Reviews 

46,754
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The holiday itself was good. Old Palace Resort in Sahl Hasheesh was clean, the staff welcoming, and the all-inclusive delivered what was promised. Where it fell apart was the return airport transf... See more

Rated 5 out of 5 stars

I rarely write reviews, but the exceptional service I received while booking my recent holiday warrants a massive shout-out ! Planning a trip can often feel like a second job…but your team made it... See more

Company replied

Rated 5 out of 5 stars

Again amazing experience thanks to Prijsvrij Vakanties, great prices, easy and smooth process. Everything very easy readable, you don’t need to care for anything just sit on plain and flight to your d... See more

Company replied

Rated 5 out of 5 stars

“I had a very good experience booking my holiday with Prijsvrij. The website was easy to use, prices were clear, and the booking process was fast and simple. Customer service was also helpful and frie... See more

Company replied

Company details

  1. Travel agent
  2. Hotel
  3. Ski holidays
  4. Tour operator
  5. Travel deals

About Prijsvrij Vakanties

Written by the company

Wij halen alles uit de kast om je een zorgeloze reis voor de beste prijs aan te bieden. Je betaalt géén boekingskosten en je hebt de keuze uit een groot assortiment reizen. Van zonvakanties tot stedentrips en verre reizen, er is voor ieder wat wils! Ons assortiment is uitgebreid maar zorgvuldig geselecteerd en wij staan altijd klaar om je te helpen bij het vinden van een geschikte vakantie.

Op onze website vergelijken we diverse Nederlandse aangesloten ANVR/SGR reisorganisaties en gerenommeerde Duitse reisorganisaties zodat je altijd de beste prijs voor je reis hebt. Zie jij dezelfde reis via een ander reisbureau voordeliger? Oók dan ben je bij Prijsvrij Vakanties aan het juiste adres, want met onze Best Deal Garantie betalen wij je het verschil terug!

Alle voordelen van Prijsvrij

Written by the company

✓ Uitstekende klantenservice
✓ Géén boekingskosten
✓ Best Deal Garantie
✓ ANVR - SGR garanties

Contact info

4.2

Great

TrustScore 4 out of 5

47k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(46,754)

4,274 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We denken een vakantie direct te kunnen…

We denken een vakantie direct te kunnen boeken, maar we krijgen alleen een bevestiging dat het geld goed is aangekomen, maar dat ze nog niet kunnen bevestigen of de boeking goed is gelukt. We zitten al de hele dag in spanning te wachten aangezien we wel gewoon al hebben betaald... Erg slecht. We hebben geboekt voor over 5 dagen maar weten nog niets eens over het door kan gaan, we hebben nog helemaal niks ontvangen.

Ons reserveringsnummer is: R-1743883, het zou fijn zijn als we snel duidelijkheid krijgen!

28 July 2021
Unprompted review
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Hoi Floor,

Wat vervelend dat jouw reis nog niet bevestigd is. Dat kan in bepaalde gevallen gebeuren. Dat pakken we dan zo snel mogelijk op om alles alsnog in orde te kunnen maken. Door de drukte is dat vandaag nog niet gelukt.

Mag ik je het R-nummer dat je in de mail hebt gekregen ontvangen? Dan gaan we het snel oplossen.

Gr
Peter

Rated 1 out of 5 stars

I have been sending emails for many…

I have been sending emails for many days ago and getting no answer. It’s also impossible to reach you on your service number. It’s very frustrating.

22 July 2021
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Dear Sirwan,

Thank you for taking the time to write a review about your experience. I am very sorry you haven't gotten a reply to your emails. It is currently very busy at our customer service, therefore it might take some extra time before you get a reply on your emails. I have asked one of my colleagues to answer your emails today.

I hope to have informed you sufficiently.

Kind regards,
Nina - Prijsvrij Vakanties

Rated 3 out of 5 stars

Experience with Prijsvrij.nl is okay

The plus points of Prijsvrij.nl are decent prices, easy to use website for making a booking and structured information on the website. Some cons are very long waiting times when calling for support and also some days pass before receiving reply on email queries.

11 July 2021
Rated 1 out of 5 stars

I made a booking and asked in 2 days to…

I made a booking and asked in 2 days to change the booking date (on your site everything is still available (hotel +flight). I called , I sent e-mails but no reaction so far. The hotel is expansive one. I'm ready to pay fee.

I really disappointed with such a bad service and will never again use your company and never will recommend it to anybody else as you do not follow your promises.

For such a money I expect much better service!!!

29 June 2021
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Dear Natalia,

I am very sorry to hear you are not satisfied with the provided service for your booked vacation. I have informed one of my colleagues about your situaties and they will be looking at this specific request shortly.

I hope to have informed you sufficiently and I would like to wish you a very pleasant holiday to the island of Kos!

Kind regards,
Nina - Prijsvrij Vakanties

Rated 4 out of 5 stars

Good service

Good service, website is easy to operate and you can a lot of options to choose what fits you the best. I give 4 out of 5 cause sometimes the ads are misleading especially when it comes to prices. And as well the customer service can be very difficult to reach via the telephone or whatsapp.

26 June 2021
Rated 1 out of 5 stars

Scam scam scam, DO NOT USE.

1 star is too much but I'm feeling generous today. Booked a trip to Italy since June 14th for the 9th of July. They were very quick to accept my money and in the beginning everything seemed ok. Then the red flags started coming in, two of my friends who also booked a trip on the same day with them paid the money but didn't receive any booking info or nothing. Instead, they had to wait a week to get their money back because this company couldn't fulfill their order. In the meantime, I was still confident that my booking was in order, I scheduled (paid) corona tests and everything. 3rd of July I call the hotel Parker (the hotel that Prijsvrij booked me under) to confirm my reservation and to ask other questions, and to my surprise, they told me that the hotel is CLOSED until September. Prijsvrij didn't know about this, Sunmix didn't know either, and if I didn't call ahead I would have arrived in Italy and be stuck without a hotel. I immediately emailed them to try to fix this issue and received no response. Took about 3 hours to finally get them on the phone (not counting the additional 4 hours of waiting but cutting the call because of other obligations), and was told that they'd email the local tour operator and would receive an email back the next week. I finally get a response TODAY (July 7th) a full 2 days before the planned departure date, that they finally realized the hotel they booked me under isn't even open, and they have found a replacement hotel. While I do appreciate the solution, just the amount of time wasted trying to fix a CRUCIAL issue was not worth the result. I decided to cancel because if any other issues would come up, I'd be waiting another 3 hours or 3 days for customer service but this time in a foreign country. Now I get the response that because I want to cancel so close to my departure date, that I will receive NO REFUND. Word of advice, DO NOT use Prijsvrij or their partner company Sunmix. Absolute scam and trying to talk to customer service takes FOREVER. Book the trip yourself direct with a hotel and the flight company. This company makes you wait until the last minute when you pass their cancellation period to force you into using their services or lose your money. Thanks Prijsvrij.

21 June 2021
Rated 1 out of 5 stars

I am a South African who lived in the…

I am a South African who lived in the Netherlands for a short while as an aupair. During this time (January 2020) I booked a trip to Mallorca for myself and my fiance. Unfortunately we entered the Covid 19 Pandemic, the borders to Mallorca and many other destinations closed and I returned to South Africa. Before returning to South Africa Prijsvrij offered a "corona voucher" instead of a refund because our trip got cancelled. I contacted Prijsvrij and asked them if we can have a refund instead as I am returning to South Africa due to covid 19 and thus wont be able to use a voucher. Prijsvrij explained that I must accept the voucher and then after a certian time I can ask that the voucher be paid into my account.

Today it is the 2nd of June 2021 - a year and a half later and I still have not recieved my money. I explained to them that I have moved back to South Africa and no longer have a Dutch bank account and made arrangements that the money be paid into my South African Account. I attached a letter from my bank giving my banking details but in the e-mail I typed I used my ID number instead - Prijsvrij did not contact me to ask why the numbers are different and proceeded with the payment. As a result my our banks did not accept the payment and the payment was reversed. Nobody informed me of this - I had to contact them several times to ask what went wrong. I even had to do their work for them by contacting the banks and arranging that the payment be reversed. This was more than 30 days ago.
Today finally I get an answer after being ignored for two weeks despite several whatsapp messages that they will attempt to wire the money but will deduct the transaction fees. I find this to be extremely unprofessional and dishonest to take money from someone for an error made by the company.

2 June 2021
Unprompted review
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Hi Simone,

I think we will not agree on this. You say that it is a mistake by the company. We did not see any reason to check the data with you, because we assumed you send the right numbers. Then it came back wrong.

We don't think we made a mistake here. Off course we could have responded quicker on a few occasions. Because it's very busy, we are not able to meet up to our own standards all the time.

Sorry to hear you are not happy, but I wish you all the best in the future.

Greetings
Peter from Prijsvrij Vakanties

Rated 1 out of 5 stars

Advertisement is deceitful

I didn't even started the trip and the experience till now is not good. I will advice you to check out very good the amount of days you stay. A 6 days booking became in reality a 5 nights stay with only 4 days. With no possibility to change the trip although I added the VIP service.
First and last time with prijsvrij.
I arrive in the evening and leave early morning. So minus 2 days.
I haven't booked a holyday for about 10 years so I don't know maybe this kind advertisement is normal nowadays. I find it deceit.

12 October 2020
Unprompted review
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Beste Jo,

Bedankt voor uw beoordeling. Wat ontzettend jammer dat er onduidelijkheid is geweest over de geboekte reisduur. Deze wordt berekend vanaf de eerste t/m de laatste dag van de geboekte vakantie, dit is een standaard procedure bij het boeken van vakanties.

Ik zie dat er eerder vandaag hierover ook contact over is geweest met onze klantenservice en zoals bekend is uw heenvlucht een late middagvlucht waardoor u pas in het begin van de avond op bestemming aankomt. Deze dag wordt echter wel volledig meegeregekend in de reisduur. Helaas is er voor uw geboekte reisdata geen gunstiger vluchtschema mogelijk. Mocht u toch nog vragen hebben, dan kunt u die aangeven in een reactie op de e-mail.

Ik hoop dat u toch uitkijkt naar een fijne vakantie naar het mooie Portugal!

Met vriendelijke groet,
Patricia van Prijsvrij vakanties

Rated 4 out of 5 stars

I prefer to give an review when I have…

I prefer to give an review when I have completed the trip

1 October 2020
Unprompted review
Prijsvrij Vakanties logo

Reply from Prijsvrij Vakanties

Dear Tais,

I want to thank you for the time and effort you took to still write us a positive review. When writing a review for Prijsvrij Vakanties, we kindly ask for your thoughts about our website and service. That is why we would love to read your opinion right after you've booked your trip on our website. When you have completed the trip, you can always leave a review on the website of your hotel if you want to.

I see you are leaving to Sicily very soon, so I want to wish you a fantastic and relaxing holiday!

Kind regards,
Kim van Prijsvrij Vakanties

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look