Primalash Reviews 

Have emailed company twice as ordered a monochrome box and items are missing

Usually order all my lashes from here in bulk to use in my kit. Recently placed two order the first of which I didn’t bother checking as after so many years I’ve had no issues. I happened to checking the second order upon arrival only to realise I have been sent the wrong lash. I ordered the demi lashes in cat eye (whispier) and received the demi lashes in fling. I went back to check my first order only to realise that the same had been done then aswell but this time the name on the box was fling and had been poorly scribbled out- contacted customer services who insisted that the order was correct and the lashes are one and the same style- if that’s the case then why on the website do they have separate listings under two different names and also two different prices? No apology was given, except a very loose and poor explanation as to how the lashes could be in the wrong box- the difference is between both styles is very obvious- I noticed instantly upon checking that the fling style looked cheap and not as whispy. I unfortunately had to keep the lashes as I needed them for clients the very next day. No apology given either until prompted- quite possibly the worst customer service I have ever experienced.

The best lashes🤗 They are so natural-looking and comfortable to wear, making my eyes pop with beauty.

So I purchased a build your own box on tiktok live, for £50, with this product ude normally get a vault. I chose not to have a vault as I wanted to have more accessories, so I've received my parcel today, with items missing. After contacting primalash its safe to say it was useless as they wasn't helpful at all and instead of resolving the issue I was told not all products are guaranteed. When I was the one who chose my items nd the host confirmed that those items were part of my order. Anyways instead of resolving this then decided to block me on tiktok!! Absolutely ridiculous.

Best eyelash company , stunning lashes , amazing customer service - super quick delivery cannot recommend enough 🥰💕

The best lashes, always super quick delivery!

Everyone has been so helpful and informative.

Really quick to ship. Will order again 😊

Great value eyelashes...I love the demi lashes they wear so well & the delivery is super fast & well tracked. My fave ❤️

my experience with prima lash was amazing. ordered on the tuesday afternoon and was with me the wednesday morning so impressed.

I absolutely love primalash, i always buy the vegan 5 pack basics as i teach make up classes.
The zarah lashes are a favourite amongst the ladies. I personally love Asmara lash as they look very natural on me.

Discovered these lashes a few months ago and now I won’t use any others. Fast delivery, cute lashes, reusable and a good price! The Demi lashes are perfect for me

Lovely lashes and accessories at great prices, always receiving discount codes which is even better, fast delivery, easy to use website

Absolutely love PrimaLash. My go-to for lashes. Very affordable lashes and the eyelash glue is actually good!! Super fast delivery! Came next day, even though it was standard delivery. Highly recommend

The website is really easy to navigate around and find what I wanted. They always have great deals if you keep your eye out for them. My order was well packaged and delivered quickly.

I always get my lashes from primalash they are the best.

Great company, lovely lashes. They are always quick to respond. I recently wanted an order cancelling so I could re order with different products. It was sorted. I have been using Primalash since I started as a makeup artist in 2021. They are lovely lashes and so many styles to choose from. They do good sales and discounts which is great, especially for those in the industry. They dispatch quickly too. I would highly recommend.

Absolutely love Prima’s strip lashes! Only brand I will use. Quality and the fit is amazing. Delivery is always really quick

Love these lashes and the delivery is fast.
Quality of the lashes are 10/10. #Fling #honesty are my favourite.