PrimalpeptidesReviews 

260
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality and effectiveness of the products. Customers frequently highlight the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged. The customer service is also highly regarded, with many reviewers appreciating the prompt, helpful, and supportive responses to their inquiries. However, some people were dissatisfied with their orders, reporting issues such as non-delivery, lack of refunds, or products that did not meet expectations regarding quality or authenticity. A few other people also felt that the product they received did not meet their expectations regarding its quality or authenticity, citing concerns about packaging and lack of verification.

What people talk about most

Product

Consumers find product quality to be outstanding, with many expressing high confidence in their purchases and... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising its speed and efficiency,... See more

Order

People report positive experiences with order, with many reviewers consistently praising the smooth ordering... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

★★★★★ Primal Peptides Never Miss I’ve ordered from Primal Peptides more times than I can count, and they’ve been rock-solid every single time. Orders show up quickly—none of that “waiting... See more

Rated 5 out of 5 stars

Super efficient and trustworthy. Not only will they ship straight away but the quality is simply outstanding. Everything is reasonably priced which adds to the benefit of having an excellent source fo... See more

Rated 5 out of 5 stars

I’ve ordered several times from them and during the last sale I stacked up for a whole season . The quality is amazing and I absolutely love the pen they came up with , it makes conducting the experim... See more

Rated 5 out of 5 stars

After moving to EU I searched long and hard for reputable Peptide research company. Finally found Primal Peptides. Just received my second order I placed on Black Friday, and just like the fir... See more


Company details

  1. Biotechnology company

Written by the company

Primal Peptides is een gespecialiseerd Europees bedrijf dat zich richt op research-grade peptides van de hoogste kwaliteit. Wij geloven dat iedereen toegang moet hebben tot betrouwbare, zuivere en transparante producten, zonder misleiding, zonder tussenhandel en zonder onduidelijkheid. Onze producten worden geproduceerd volgens strikte kwaliteitsnormen en elke peptide wordt individueel getest door het bekende laboratorium Janoshik. De COA’s en testresultaten zijn volledig inzichtelijk op iedere productpagina, zodat klanten exact kunnen zien wat zij ontvangen. Transparantie en vertrouwen staan bij ons centraal. Vanuit ons fulfilmentcentrum in Nederland verzenden we snel, discreet en veilig naar meer dan 20 Europese landen. Alle bestellingen worden zorgvuldig verpakt en op dezelfde werkdag verwerkt wanneer ze voor 12:00 worden geplaatst. Primal Peptides onderscheidt zich door persoonlijke klantenservice, eerlijke communicatie en een sterke focus op betrouwbaarheid. Klanten waarderen onze snelle ondersteuning, consistente kwaliteit en duidelijke informatie. Ons doel is om een veilige en professionele omgeving te creëren voor iedereen die werkt met onderzoeksmaterialen, zonder fouten of verrassingen. Wij blijven groeien, verbeteren en investeren in kwaliteit, zodat jij kunt vertrouwen op wat je bestelt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(260)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i had a problem with my order and it…

i had a problem with my order and it didn’t arrive, but it was the delivery companies fault, they fixed it and got my products, they work well thank you

13 October 2025
Unprompted review
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Reply from Primalpeptides

Thank you for your feedback!
We’re glad the delivery issue was resolved and that your order arrived safely.

Great to hear the products are working well for you. If you ever need anything else, we’re always here to help.

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

First Time Peptide and perfect

My first ever peptide, so i was pretty scared and the calculator needs some translation fixes but it was perfect. Absolutely easy payment from Germany and the prices are okay. Delivered so fast and pretty good. Even with an needle and BAC water already which i didnt knew. Defently gonna refill from this website hopefully with a code next time which i ddint have the first time.

2 October 2025
Unprompted review
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Reply from Primalpeptides

Thank you for your review!
Great to hear that everything went smoothly for your first peptide order and that the fast delivery and included items were a nice surprise.

We appreciate your trust and look forward to helping you again next time!

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

Great product

Great product. Fast delivery. Easy communication.

7 October 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Thank you for the review!

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

Verry happy with this company

I was apprehensive at first...but decided to order and have been really satisfied with the products and the results...I will be ordering again from them and I recommend this company, very nice and friendly customer service also... they have always responded within max 2 hours and I was very satisfied with there answers to my many questions 😄... so thank you very much

17 September 2025
Unprompted review
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Reply from Primalpeptides

Thank you so much for your wonderful review!
We’re really glad to hear that you’re satisfied with the products, the results, and our customer service. We always do our best to reply quickly and clearly, so it’s great to know you appreciated that. Thank you for your trust and recommendation!

Kind regards,
Jordy
Primal Peptides

Rated 5 out of 5 stars

Order took around 4 days to Germany

Order took around 4 days to Germany, packaged securely, tracking was provided. No need to complain about the design on vial as long as the content is great.

30 September 2025
Unprompted review
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Reply from Primalpeptides

Thank you for your review!
Glad to hear your order arrived quickly in Germany. We appreciate your trust.

Kind regards,

Jordy
Primal Peptide

Rated 1 out of 5 stars

The produc it seems very unlikely to be…

The produc it seems very unlikely to be the real thing, not even the label itself from the bootle is not as on the presentation site, the product came fast but unfortunately it’s to cheap how it was made, with cheap label no details no secure code for verification nothing, just a simple basic label made cheap with white powder inside and no one knows what is exactly 😕👎. I don’t recommend to buy anything from them, If they want customers to trust them, they have to prove, until proven otherwise, that they are nothing but a big 0️⃣ or, worse, toxic substances that do more harm than good.

12 September 2025
Unprompted review
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Reply from Primalpeptides

Thank you for your feedback. We are sorry to hear that you experienced the product this way.

In fact, we invest tens of thousands of euros in independent quality testing and COAs, all of which are publicly available and verifiable through Janoshik. Each product page clearly shows the corresponding COA so that customers can verify the purity and authenticity of our peptides themselves.

That’s why it is disappointing to see the product described as “cheap” without taking this information into account, as it may create a misleading impression and damage our reputation.

We kindly invite you to review the COAs and reach out to us directly with any concerns or questions. If everything proves to be in order, we truly hope you will consider updating your review to reflect a fairer picture of our quality and service.

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

Placed two orders

Placed two orders , one actually went missing because of postNL but they fixed it by sending a new one! Great service and I will be ordering here again soon

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Who ever say it’s a scam is not true order was here the next day. Costumer service on point… thnx guys will order again.

27 August 2025
Unprompted review
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Reply from Primalpeptides

Thank you so much for your kind words and support! We really appreciate it and look forward to serving you again.

Kind regards,

Jordy
Primal Peptides

Rated 4 out of 5 stars

CJC NO DAC

On my second cycle of CJC (no DAC) and it seems to be working. I’m experiencing deeper and better sleep, improved recovery, and a noticeable increase in heart rate for about two minutes after injection. All of these effects appear to be the typical responses to CJC.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake products, fraduelent testing.

Email the third party tester they claim they use, Janoshik Analytical. They confirmed it is fraduelent.

Do not waste your money on this scam website.

They have not replied to my emails on refunding my money after providing proof of fraudulent products, even though I denied receiving the package, and it was automatically returned without being opened.

20 August 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Dear Enrico,

Thank you for your feedback. We understand your concern regarding the past COAs. To clarify, at that time we used a partner for testing, but in order to keep them anonymous we redacted information on the reports. This unfortunately caused confusion and raised doubts, even though those tests were genuine. We also understand why this led to negative perceptions.

Since then, we have taken full responsibility and changed our approach. All of our peptides are now tested independently under our own name, and every COA is fully transparent and verifiable. As you have seen, we have moved towards complete openness because we agree that transparency is key.

We would kindly ask you to reconsider and update your review in light of these improvements. It would mean a lot to us, as we have worked hard to raise our standards and rebuild trust.

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

What you see is what you get

I’ve been following this company since they started online and my experience with them has only been positive. The products I’ve tried left me very satisfied, and they give me the impression of being reliable and true to what they promise. On top of that, whenever I had a question, their customer support was always quick, friendly, and genuinely helpful.

When I saw some of the negative reviews on Trustpilot today, I felt I should also share my own experience, because it has been the complete opposite. From what I’ve seen, they take the time to respond respectfully and with care, which shows me they truly value their customers.

For anyone considering giving them a chance: in my opinion, both their products and their service are worth it. They don’t come across as a company that only cares about money, but one that actually listens and supports their customers in a very human way.

17 August 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Beste Sadaf,

Hartelijk dank voor je vriendelijke woorden en het delen van je ervaring. We waarderen je steun enorm en zijn blij dat je tevreden bent over zowel onze producten als onze service.

Met vriendelijke groet,

Jordy
Primal Peptides

Rated 3 out of 5 stars

Fake Tests

Update: Im still a bit confused but since 20/08/2025 they have correct and verified lab test results. I changed my 1 Star review to 3 Stars now.

Email to @janoshik.com

Hello,

is it true that the reports shown here primalpeptides.nl test-report are fake?

Like Task Number 68620 for BPC + TB ?

I would appreciate it a lot if you could awnser my question.
I ordered from them and now i am kindy worried about my health

Kind regards,
xxx

Awnser from @janoshik.com

Hi friend,

It seems like the reports are fake because they are heavily edited and missing the unique key.

Thank you for understanding.

With best regards,
Eliska
Customer care agent - Janoshik Analytical

8 August 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Good afternoon M,

We really appreciate your updated review. I’d like to clarify that our previous COAs were carried out by our partners. To keep them anonymous, we redacted a lot of information, those reports were in fact legitimate.

However, this approach led to many questions, negative reviews, and cancelled orders. We completely understand why. That’s why we decided to change course: we now have all of our peptides tested independently, with full transparency, as you’ve seen.

Transparency is key, and we recognize that we fell short in that area before. In hindsight, the negative feedback was necessary, it gave us a strong reason to improve and raise our standards.

Once again, thank you for updating your review!

Kind regards,

Jordy
Primal Peptides

Rated 1 out of 5 stars

It’s a scam

It’s a scam ! I’ve made a order which is never delivered, they sent me fake postal delivery update link which updates but you’ll never in a million years will recieve something ,
Trying to contact them since a week , the guy is ignoring the messages and emails ,
Well played scam !
I’m gonna launch legal proceedings to take them to court ! Insane

2 August 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Dear SAI,

We are disappointed to read these serious accusations.
Your order was shipped and, according to official PostNL tracking, was successfully delivered on 6 August. The tracking link you received comes directly from PostNL and is absolutely not “fake.”

It is also untrue that we ignored your messages, we have not received any contact from you regarding a missing delivery. We have already submitted a request to Trustpilot to obtain more information about your claims so we can verify them. Also if i look at your trustpilot account this is not the first time your claiming such a thing.

We value honest and factual feedback, but spreading false information unfairly harms our reputation and is something we take very seriously.
For readers of this review: please contact us directly with any questions. We are always happy to resolve any issues together.

Kind regards,

Jordy
Primal Peptides

Rated 1 out of 5 stars

I wish I had checked Trustpilot before…

I wish I had checked Trustpilot before ordering NAD+ for 159 euros (the euro to dollar exchange rate) plus (13 euros for shipping). They created a shipping ID, and now, 5 days later, they haven't given it to the post office, and they do not respond. They are selling things that you inject into your body, so they need to be trustworthy. I am contacting PayPal for a refund. I see that they challenged my review, so I provided the order number and receipt. I am trying to return it unopened and unused. They're selling injections 'for lab use' only, yet providing needles and syringes, which a lab would have. We're contacting the NL regarding this company.

7 August 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

We would like to clarify an important point: we sell research peptides only, strictly not for human use. Our products are intended for professional laboratory research, not for injection into the human body.

We cannot find any order under your name, nor have we received any email or message from you. In addition, we do not charge €159.99 for NAD+, which strongly suggests this is not a genuine review and is instead an attempt to damage our reputation. This is not appreciated.

We have contacted Trustpilot to request further information about this review.

If you are in fact a real customer who has placed an order with us, please reach out via info@primalpeptides.nl and we will gladly assist you.

Kind regards,

Jordy
Primal Peptides

Rated 1 out of 5 stars

Fake certificates

That's what i received when i contacted Janoshik regarding the analysis certificate
-----------
Hello,

Thank you for staying safe out there!

Please note that we have a large number of clients contacting us regarding Primal Peptides, they fabricate, edit and censor our reports.

We do not consider reports on their website to be legit reports provided by our company!

We recommend to be very careful with Primal Peptides.

Thank you!

With best regards,
Vladimir
Customer care agent - Janoshik Analytical
janoshik.com

15 July 2025
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Dear Alescha,

Thank you for sharing this with us. We understand your concern and the confusion that has been created. To clarify openly: in the past we did in fact use a partner to arrange testing for us, and in an attempt to keep that anonymous we redacted parts of the reports. This created the impression of fabrication, and we fully acknowledge that this was a mistake on our side.

Since then, we have changed our entire process. All of our peptides are now tested directly under our own name, with full transparency and without any redactions. Every COA currently on our website is verifiable directly with the laboratory.

We are not here to mislead anyone and we regret the damage caused by our earlier approach. Transparency is now the foundation of how we operate. We hope you can see that we have made these changes in order to rebuild trust, and we would sincerely appreciate if you could reconsider and update your review in light of the improvements we have made.

Kind regards,

Jordy
Primal Peptides

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