Prime Opinion Reviews 21,966

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,877 reviews, reviewers had a great experience with this company, often finding it a legitimate and enjoyable platform for earning extra cash. Many appreciate the quick and easy payment process, with cashouts often being immediate and faster than other similar applications. Customers highlight the app's effectiveness in paying for completed surveys and games, making it a preferred choice over competitors. However, some people were dissatisfied with the customer service, reporting issues with game tracking, payment disputes, and a lack of support for users. Additionally, a significant number of users expressed frustration with being screened out of surveys after spending considerable time on them, sometimes even at the very end.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many expressing frustration over being... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers expressing significant frustration and... See more

Website

Reviewers highlight ambiguous aspects of website experiences, with some customers praising it as a great site... See more

Customer service

Consumers express significant dissatisfaction with customer service, often describing it as unresponsive,... See more

Application

Users describe ambiguous interactions with the app, with many praising it as a great rewards app for surveys... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They do about avg on taking surveys. They do avg or a bit slower on getting redeemed reward gift cards to you.

Rated 4 out of 5 stars

There are games that are not paying me for reaching a certain level and I have DEFINITELY reach it within the time frame given.

Rated 4 out of 5 stars

Some surveys too long for reward given. It is however my favorite survey site

Rated 4 out of 5 stars

UPDATE: I have been qualifying on more surveys and am happy now. I never let my balance get to 3,000 like someone said they do and they didn't get them. I usually cash in when I have about 40-50 po... See more


Company details

  1. Cashback provider
  2. Internet marketing service
  3. Market researcher
  4. Media company
  5. Software company

About Prime Opinion

Written by the company

Earn real money on Prime Opinion by taking fun surveys!
Choose from hundreds of fun surveys and get paid simply for sharing your opinion.

Prime Opinion pays you hard cash for every survey you complete and much more! Level up your account, complete daily streaks and participate in our leaderboard to earn even more!

Prime Opinion pays you from $5. You can choose from hundreds of rewards:
  • Cash: Venmo, PayPal, Bank Transfer
  • Gift Cards: Apple, Netflix, Spotify and 500+ more
  • Donations: Do something good!
  • Credit Cards: Redeem virtual Visa cards

Prime Opinion is available in more than 20 countries! Sign Up today and get up to $ 5 Free Welcome Bonus.

Did you know?
67 % of users cash out on their first day!

Sign Up & Earn Cash

Contact info

3.9

Great

TrustScore 4 out of 5

22k reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 2 out of 5 stars
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your feedback. We completely understand that spending time on surveys and receiving only a small number of points can be discouraging.

Please note that survey compensation is determined by our research partners based on various factors, including the specific target audience and study requirements. As a result, point values can vary—at times, you may encounter high-paying surveys that take only a few minutes, while others may offer fewer points for a longer duration. These variations are normal and tend to shift based on demand and survey availability.

That said, your feedback is valuable, and I will make sure to forward it to our survey supplier. Please rest assured that we are continuously working with our partners to review and improve the overall survey experience and ensure fairness for all participants.

If you need help, please contact our support team at help@primeopinion.com for further assistance.

Rated 3 out of 5 stars

When im almost done with surgery and it…

When im almost done with surgery and it takes longer the time and also getting cut off without pay or a good amount since I've almost finished it

17 April 2026
Prime Opinion logo

Reply from Prime Opinion

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@primeopinion.com for further assistance.

Rated 1 out of 5 stars

Prime Opinion is a scam

Prime Opinion is a scam. They do not pay users under any circumstances. They might process one small payment to appear legitimate, but then withhold many others. When you contact support to ask about missing payments, they send the same automated response to everyone, accusing users of using a VPN instead of addressing the issue.

Do not deposit any money. Do not waste your time trying to complete tasks on this platform. I strongly warn others to stay away from Prime Opinion.

17 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

This just scam app you finish your…

This just scam app you finish your tasks they dont pay you customers service is just a bot that keeps on repeating itself

17 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

Great App

This app actually pays for the surveys you do and games you play. I like how easy it is to cash out. Also if you screen out or don't qualify they find another survey for the same amount. Overall this is great for a casual gamer wanting to make a few dollars.

13 April 2026
Rated 1 out of 5 stars

Redemption error

Their redemption option gives error every time I want to redeem and I talked with their agent but the error is still there and no one is saying a thing at this point.

14 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

I didn’t receive my money when I tried…

I didn’t receive my money when I tried to withdraw it says contact support and when I do that they keep sending me the same message every time

16 March 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! It's all bot. They do not have a phone number or any way to talk to a human. I have been dealing with an issue for over a month just because my email address changed. There are plenty of other survey sites that are honest and have a phone number and\or human contact. Following this review I received a reply from Prime Opinion apologizing and suggesting I reach out to customer service. Do they not realize or care that I have been dealing with their "help" since March and have gotten nowhere. Must just be another generic bot response. PO is not honest and won't pay reward!

15 March 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Cannot get access to my rewards after a…

Cannot get access to my rewards after a ban on my account and haven’t gotten a response from support

14 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Prime opinion doesn't pay

I waited over a week after the company that they use tremendous l l c to give people their gift cards for their time. So you play these little games, you did a little survey, and when you reach out to the customer service, our prom opinion, what did they tell you? Oh, sorry, you can't get your money because it looks like it's already been redeemed after you showed them evidence, you didn't get the gift card. So I've been filing complaints with the local Swedish consumer complaint website and I encourage everybody else who has problems with them to do the same. Just changed the page to English and file a complaint with: anmalan(dot)konsumentverket(dot)se/flow-process/avtal-pris-saljmetod-och-marknadsforing

6 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

Cant redeem point

Cant redeem point

Hello, can anyone help me? Why is it that after my account was reviewed until now I can't redeem my points, I always get a notification (technical error, please contact support).. I've contacted support via email but there's been no response until now, it's very disappointing

10 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Scummy survey providers

I've been using Prime Opinion for about 3 years now, it's been good to make a bit of money on the side. I've redeemed about $600 worth of giftcards, slow but reasonable.

Recently, their surveys have went super downhill, to the point where when you complete one it'll screen you out right at the end just to make you do another one to receive the reward/ incentive. Super scummy on the survey providers behalf, but the fact Prime Opinion does nothing against this is utterly irritating. You're basically doing 2 surveys, just to be paid for one.

Contacting support is pretty hopeless because it happens so often that they will just stop providing their goodwill credits.

Prime Opinion is legit, but they need to take action against the survey providers, which screen you out upon completion.

Edit: Prime opinion told me to contact them, which I did. They did NOT help at all and yes this issue is still ongoing. Do better.

12 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

nothing but a SCAM

Prime Opinion is the parent org for HeyCash, Five Surveys and Top Surveys - every single one of those offer numerous surveys, but they all regularly will screen you out for no reason. They'll try and make it out that you don't fit the demographics, but most of them don't even ask questions....you click a survey to take and you are subjected to numerous redirects to various links before you are given a message that you were screened out. Not to mention IF you do actually get into a survey, you can easily complete it only to be told at the end (after the actual survey said you completed it) that you were screened out. They basically steal your compensation and won't budge on saying that the survey messaged them that you were screened - sorry but surveys don't screen you out after saying you completed their survey - obvious fraud and theft

The longer you stick around, the more apt you will get shafted - they are not worth it. Any positive post is most likely those associated with them posting so that people think it's a truly legit operation, but it's not. As bad as the fake reviews on Amazon

And they'll come reply to this offering 'excuses' - don't buy it

10 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@primeopinion.com for further assistance.

Rated 5 out of 5 stars

This app is very trustworthy and…

This app is very trustworthy and reliable. I had a great experience with them and they actually pay out the rewards as promised. Highly recommended!

5 April 2026
Unprompted review
Prime Opinion logo

Reply from Prime Opinion

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@primeopinion.com.

They’ll be more than happy to assist you further.

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