Primestreetwear Reviews 

Top quality customer service, made sure as soon as i had a question or problem, i was helped in mere minutes, would shop again :)

Fast reply, and accommodating customer service.

Shipping with some delay because of availability, but all the time in contact with the company, they always inform about the process. They really care about their customers.
Products are as expected - my girls are very happy!
I‘ll order again!

Prime Streetwear has a big selection of rare and hot releases that are hard to find. The shipping to Canada was also pretty quick considering it was International. Their customer service team was very helpful and were also super pleasant, professional and friendly when I reached out to them with a question. The prices are more than fair in my opinion - and you can’t beat free shipping!! Thanks for a pleasant and enjoyable purchase. Can’t wait to order again. All the best. :)

The communication was really good, every question I had got responded very fast and very clearly/detailed. Aside the delivering time (my country’s not the best for that), everything went well and I want to sincerly thanks the team for all that !

I haven’t received my item after 3 weeks.

UPDATE 13/02/2024
Primestreetwear has asked for my review to be removed because it allegedly causes harm to their reputation. Basically it isn't selling low quality items shipped from China by a company that suggest to be trading from Switzerland that harms someone's reputation. I will exercise my right to keep my review on line to help people make informed choices and will not be intimidated to silence. I would like to ask Primestreetwear to provide evidence of the authenticity of the products they are selling on behalf of a reputable company like Stussy. If they can't do that maybe they can provide evidence of being an appointed agent or seller for Stussy. Garments sold as new should come with authenticity labels or a tracking number. I have kept the garment Primestreetwear tried to sell me and I am prepared to take it to a Stussy store and have it inspected for authenticity. Once again, I will not be intimidad or prevented to express my judgement on a purchase I made.
UPDATE 19/01/2024
Almost 5 months after my review, Primestreatwear is asking for more details in the hope that I do not provide any so that my review gets cancelled.
Neither I nor PayPal has ever received any explanation or been contacted with regards to my order. I was lucky enough to receive full refund for an item shipped from China, squashed in a box with a label barely stitched to the collar. I can't believe they are still trading and scamming people.

I have now finally received the item from China ( 21 days). Bad quality and no tags from Stussy. The stitching is badly made and a Stussy tag barely stitched to the inside of the collar. The item was packed in two plastic bags and crammed into a small box. If anyone has ever bought genuine and authentic clothing from Stussy, they would know that they certainly do not look or even come packed like this. Just started a claim with PayPal.

Chinese company selling counterfeit items

I love love love this company they have unique difficult to find elsewhere stuff!! I had contact with the support line and they explain that the head office is indeed in Switzerland!! Delivery was a bit slow but I got my order confirmation and tracking number so no problems there. I found the stussy stuff I have been looking for so badly and I am now the only one wearing it haha.
I keep on ordering from them and recommend this site vividly.

I’ve not received my item yet so can really review.

I just received my order and I am super happy with it I read the reviews here and I don’t know why people are lying about this being a scam and never receiving their orders. I just received mine and it’s perfect I bought the stussy strawberry T-shirt. Isabella from customer support was very helpful aswell

As others have said on here, this appears to be a Chinese company shipping goods from China opposed to Switzerland (they claim to be a Swiss company). I received no communication aside from an order confirmation email for 8 days. After 9 days I received a tracking link to the parcelsapp tracking website (used by Aliexpress etc). The tracking number shows the item has been sent from China. I will update if and when I receive the item, but it seems there is an incredibly high chance the item will be counterfeit. I stupidly didn’t check trustpilot or any other review site before purchasing. They have no contact information or address on their site which makes getting hold of them near impossible. I have had one response from their contact form on their site, with a link to the tracking website. I have now opened a claim with Paypal and will update this review if I receive the item.

Avoid at all costs.

UPDATE on this shambolic company! (04/10/23)

I have just had a Paypal case closed in my favour for items not matching the description.

The item did eventually arrive from China in a small box, the size of a small mug! Inside the package was a packing slip written entirely in Chinese, and an incredibly poor quality garment of clothing. Several points to note.

I ordered an XL. I am a 190cm, 90kg man and this garment barely fit my girlfriend, who is 5"4!

Inside the garment was a wonkily stitched black label with the Stussy logo on it. This was covering the remnants of a white label that had been cut out by the seller, presumably from the original manufacturer. Aside from this, the clothing was of generally poor quality - not the standard of Stussy.

I got in touch with Stussy who confirmed it was obviously counterfeit, and went to Paypal with all of my evidence. Thankfully Paypal ruled in my favour and have refunded the full amount. Stussy have also reported the website/company for selling counterfeit goods.

I was in quite frequent contact with Primestreetwear throughout this process, who did offer a refund and admitted the item was of "poor quality". Quite the understatement. They insisted that I pay for return postage to China and must return the item before getting my refund, which is wrong for so many reasons.

AVOID

I can understand the reviews about long waiting and bad contact. I think its a small company and that they need to learn things. They have my trust, you need to send a message with insta so you can have good contact.