Great Tools at affordable prices, I especially appreciate the next day delivery as I usually can't wait for new Toys. Had to phone a couple of times about an item I needed more info on and always pl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Huge range of high quality tools, delivered in good time. If anything goes slightly wrong( tool is on back order ) or something they are all over it keeping you well informed. I have made numerous pur... See more
Company replied
I bought these exstention handels for my pipe benders,and they arrived very quickly and undamaged. The main reason for me buying them from Prime Tools was the price great price,i will be buying from P... See more
Company replied
First class service once again. Very fast dispatch, delivery was next day and great communication with my query. Many thanks Primetools Team for the outstanding customer service. It's consistent and... See more
Company replied
Company details
- #16 of 95 best companies in Tool shop
Written by the company
PrimeTools is an established online shop providing a 'one-stop' supply service for everything used in the engineering, aerospace, automotive, plumbing & heating industries
Contact info
Enterprise House, Unit 38-39, Second Avenue, Westfield Trading Estate, BA3 4BH, Midsomer Norton, United Kingdom
- 01761 410918
- sales@primetools.co.uk
- primetools.co.uk
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PrimeTools
Hi Toby,
Thank you for the 5 star review and order of the Bahco ERGO™ Heavy Duty Side Cutting Pliers!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hi Lee,
Thank you for the 5 star review and order of the ToughBuilt Tools!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi Gordon,
Thank you for the 5 star review and order of the Stahlwille Sockets!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Fast delivery
Fast delivery, item as described and well packed. This is a present for my grandson who is training as a car mechanic so I'll wait to hear from him how they perform.
16 June 2026
Reply from PrimeTools
Hi Nicolas!
Thank you for the kind review! We really appreciate your feedback and order of the Bahco Locking Flexi Head Ratchet Combination Spanner Set!
If you need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy 😊
Superb service
Superb service. The best price that I could find online. The goods were great. No need to go anywhere else.
Many thanks
9 June 2026
Reply from PrimeTools
Hi Steven,
Thank you for the 5 star review and order of the Irwin Record Mechanics Bench Vice!
If we can be of any assistance in the future, please don't hesitate to contact our customer service team.
Many thanks,
Daisy
Super fast delivery.Excellent…
Super fast delivery.Excellent communication.
Reasonable price.
High Quality trolley Jack
Highly recommended
Many thanks.
16 June 2026
Reply from PrimeTools
Hi Mahmood,
Thank you for the 5 star review! We really appreciate your order of the Bahco Extra Compact Trolley Jack!
If you need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Reply from PrimeTools
Hello!
Thank you for the 5 star review and order of the Knipex Cobra® Waterpump Pliers!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Easy to navigate website
Easy to navigate website. Wide range of products & specialist tools. Competitive pricing. Prompt delivery. All round good service.
9 June 2026
Reply from PrimeTools
Hi Lee,
Thank you for the 5 star review! We really appreciate your order of the Wera and Beta Phillips Screwdrivers!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hi Paul,
Thank you for the 5 star review and order of the Gedore Combination Spanner Wrench's!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hi Kirk,
Thank you for the 5 star review and order of the the Knipex, Bahco, and Wera Tools as well as the Veto Tool Bag!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
You had what I wanted and you had it in…
You had what I wanted and you had it in stock, shipping to Australia was not too expensive, considering that local retailers were priced at around the same price and I would have had to wait for a considerable time before delivery. Socket was well packed for its journey.
18 June 2026
Reply from PrimeTools
Hi Glenn!
Thank you very much for the 5 star review! We really appreciate your order of the Stahlwille 59 series Hexagon Key (In-Hex) Socket!
If we can be of any assistance in the future, please don't hesitate to contact our customer service team.
Many thanks,
Daisy 😊
Facom screwdriver's
I've used this company several times and am always satisfied with the choice on offer, website layout and delivery.
9 June 2026
Reply from PrimeTools
Hello Keith!
Thank you for the kind review! We really appreciate your order of the Facom Protwist Screwdrivers!
If you need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Exactly what I wanted great job
8 June 2026
Reply from PrimeTools
Hi Dean!
Thank you for the 5 star review and order of the Wera Kraftform Kompakt VDE Switch Cabinet Key!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
I think so ...
I think so, yes. Great selection of good tools available in one place. Only one of the things got squished this time ;) Who knows why. Always nice to receive packages from here.
11 June 2026
Reply from PrimeTools
Hi Fred,
Thank you very much for the 5 star review! We really appreciate your feedback and order of the Wiha, PB Swiss and Stahlwille Tools!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi Robert!
Thank you for the 5 star review and order of the Wera, CK and Velocity Tools!
If you have any questions or need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Reply from PrimeTools
Hi Peter!
Thank you for the 5 star review and order of the Siegen by Sealey 4 Piece Strike Through Pry Bar Set!
If you need any assistance with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Reply from PrimeTools
Hi James,
Thank you very much for the 5 star review! We really appreciate your order of the Bahco Heavy Duty Rubber Belt Strap Wrench!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hello!
Thank you for the 5 star review and order of the Veto Pro Pac TECH MCT Compact Tool Bag!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Super fast delivery
Super fast delivery. Excellent package and item. First class service all round.
14 June 2026
Reply from PrimeTools
Hi Steven,
Thank you for the 5 star review and order of the Spear & Jackson Mechanical Weed Puller!
If you need any assistance with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi John,
Thank you for the kind review! We really appreciate your order of the Wera Kraftform Insulated Slotted and Pozi Screwdrivers!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy 😊
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