Great Tools at affordable prices, I especially appreciate the next day delivery as I usually can't wait for new Toys. Had to phone a couple of times about an item I needed more info on and always pl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Huge range of high quality tools, delivered in good time. If anything goes slightly wrong( tool is on back order ) or something they are all over it keeping you well informed. I have made numerous pur... See more
Company replied
I bought these exstention handels for my pipe benders,and they arrived very quickly and undamaged. The main reason for me buying them from Prime Tools was the price great price,i will be buying from P... See more
Company replied
First class service once again. Very fast dispatch, delivery was next day and great communication with my query. Many thanks Primetools Team for the outstanding customer service. It's consistent and... See more
Company replied
Company details
- #16 of 95 best companies in Tool shop
Written by the company
PrimeTools is an established online shop providing a 'one-stop' supply service for everything used in the engineering, aerospace, automotive, plumbing & heating industries
Contact info
Enterprise House, Unit 38-39, Second Avenue, Westfield Trading Estate, BA3 4BH, Midsomer Norton, United Kingdom
- 01761 410918
- sales@primetools.co.uk
- primetools.co.uk
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PrimeTools
Hello!
Thank you for the 5 star review and order of the Veto Pro Pac TECH MCT Compact Tool Bag!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Super fast delivery
Super fast delivery. Excellent package and item. First class service all round.
14 June 2026
Reply from PrimeTools
Hi Steven,
Thank you for the 5 star review and order of the Spear & Jackson Mechanical Weed Puller!
If you need any assistance with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi John,
Thank you for the kind review! We really appreciate your order of the Wera Kraftform Insulated Slotted and Pozi Screwdrivers!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi Peter!
Thank you for the 5 star review and order of the Milwaukee and Knipex Tools!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Perfect as always!
12 June 2026
Reply from PrimeTools
Hi Karina,
Thank you for the 5 star review and order of the Facom Flexible Head Anti-Slip Ratchet Combination Spanner Set!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Manufacturing fault on a tracer scribe…
Manufacturing fault on a tracer scribe kit, very professionally and correctly dealt with.
15 June 2026
Unprompted review
Reply from PrimeTools
Hi Phil,
Thank you for your honest feedback! We really appreciate your 5 star review!
I am happy to hear that our customer service team could help with the fault.
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Top brands, low prices, fast delivery, no issues
I was looking for a set of specific screwdrivers that were difficult to track down. One of the sites that I found was Prime Tools, I've used Prime Tools a few times and there's never been an issue. Their site is straight forward and easy to navigate and they have loads of the Top Brands their prices are always one of the lowest. It is a very speedy service, the tools arrived within 3 days from ordering over a weekend which is brill. Thank you,
Kind Regards
John Muir
12 June 2026
Reply from PrimeTools
Hi John!
Thank you very much for the kind review! We really appreciate your positive feedback and order of the Wera Kraftform Plus 367 Tamperproof Torx Screwdrivers!
If you need any assistance with future orders, please don’t hesitate to contact our customer service team!
Many thanks,
Daisy
Sealey power probe pp100
Very pleased with my purchase from prime tools , they were the cheapest price on line , free and very fast delivery. I will definitely use prime tools in the future.
4 June 2026
Reply from PrimeTools
Hi Neil!
Thank you very much for the 5 star review! We really appreciate your feedback and order of the Sealey Tools Power Scope Automotive Probe!
If you need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Reply from PrimeTools
Hello!
Thank you very much for the 5 star review and order of the Milwaukee General Purpose Utility Blades!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Top quality tools for good price.
Top quality tools for good price.
Everything in one place.
12 June 2026
Reply from PrimeTools
Hello!
Thank you very much for the 5 star review and order of the Facom 33 Piece Impact Socket & Bits Set!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy 😊
Reply from PrimeTools
Hi Steven,
Thank you for the kind review and order of the Veto Pro Pac Hose Storage Bag!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Great service l
Great service like normal ordered several products from prime and a great service even emailed to let me know that one product was back in stock and would be shipped that day
20 May 2026
Reply from PrimeTools
Hi Michael,
Thank you for the 5 str review! We really appreciate your kind feedback and order of the Knipex and Wera Tools!
If we can be of any assistance in the future, please don't hesitate to contact our customer service team.
Many thanks,
Daisy 😊
Quality tools at competive prices
Quality tools at competive prices, delivery very prompt. Would definitely recommend them.
9 June 2026
Reply from PrimeTools
Hi Clive,
Thank you for the 5 star review and order of the PB Swiss SwissGrip Evo Screwdriver Set!
If you have nay questions or need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Good price and service
Good price and service. For international orders, before ordering, it is advisable to check custom clearance fees of the shipping agency.
4 June 2026
Reply from PrimeTools
Hi Daniel,
Thank you for the 5 star review and order of the Veto Pro Pac Compact Closed-Top Tool Pouch!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Good price for the tool I ordered and…
Good price for the tool I ordered and prompt dispatch and delivery. Would definitely recommend this company.
10 June 2026
Reply from PrimeTools
Hello!
Thank you for the 5 star review! We really appreciate your order of the Spear & Jackson Stainless Steel Long Handle Wing Hoe!
If you need any support with future orders, please don’t hesitate to contact our customer service team.
Many thanks,
Daisy
Quick delivery of the part I needed
11 June 2026
Reply from PrimeTools
Hi Mark,
Thank you for the 5 star review and order of the Wera Reversible Ratchet Insert!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hello!
Thank you for the 5 str review and order of the Veto Pro Pac TECH PAC WHEELER Backpack Rolling Tool Bag!
If you need any assistance with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Definitely one of the best suppliers in…
Definitely one of the best suppliers in the business. Always a vast array of quality tools, very competitive prices, and they are always dependable.
15 June 2026
Reply from PrimeTools
Hi David!
Thank you very much for the 5 str review! We really appreciate your order of the Sealey Side Cutting Pliers and Bahco Hacksaw Blades!
If we can be of any assistance in the future, please don't hesitate to contact our customer service team.
Many thanks,
Daisy
Good supplier of garden tools
I bought a garden fork and spade from Prime Tools and they had a good price and the goods arrived quickly.
28 May 2026
Reply from PrimeTools
Hi David,
Thank you for the 5 str review! We really appreciate your order of the StealthMounts Charger Mounts and the Spear and Jackson Fork and Spade!
If you need any support with future orders, please don’t hesitate to contact us.
Many thanks,
Daisy
Reply from PrimeTools
Hello!
Thank you very much for the 5 star review and order of the Gedore, Sealey and Facom Tools!
If we can be of any assistance in the future, please don't hesitate to contact us.
Many thanks,
Daisy
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