They are by far one of the best brokers but i dislike that they charge money anytime i need to withdraw and it takes forever to withdraw
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I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is t... See more
Company replied
You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but... See more
Company replied
I love this company they are fast, reliable and trustworthy. The online chat is super quick thanks to Benjamin Issacs the consultant that i spoke to regarding the free bonuses that the company gives a... See more
Company details
Written by the company
PrimeX Capital is a global, award-winning leader in the CFD markets, a multi-asset investment firm with over 250,000 served clients. Established as the #1 choice of world-class traders and sophisticated investors, PrimeX Capital is recognized for its superior trading conditions and a client-focused approach that drives exceptional results across diverse markets. PrimeX Capital Ltd, with registration number 203687 GBC, Republic of Mauritius, is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License with license number GB23202141. PrimeX Capital Available Assets: - Forex - Metals - Commodities - Indices - Stocks - Cryptocurrencies - Platforms Clients can trade using industry-leading platforms, including MetaTrader 5, as well as PrimeX Capital’s App. All platforms offer intuitive interfaces and advanced tools, with demo accounts available featuring unlimited virtual funds for practice and strategy testing. - Support Highly trained professionals are available 24/7 to assist clients in multiple languages via live chat, email, and phone, ensuring seamless support for traders around the globe. - Core Values PrimeX Capital is built on integrity, innovation, client centricity, transparency, and excellence. These values guide everything we do—ensuring ethical practices, cutting-edge technology, clear communication, and a relentless focus on delivering superior results for our clients.
Contact info
UAE, Dubai, 500001, Dubai, Mauritius
- support@primexcapital.com
- primexbroker.com
4.6
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
It was great
11 November 2025
Unprompted review
مشكور ع إستاد محمد صبري ماقصرت وياي
5 November 2025
Unprompted review
بشكر الاستاذ يحيى علي على تعاونه…
بشكر الاستاذ يحيى علي على تعاونه وشكرالكل لقائمين على برايم اكس كابيتال
5 October 2025
Unprompted review
Scammers!!!!!!!!
Scammers!!!!!!!!!
They give me a welcome account of 30$
And they said i have one month to make it 100$
And then i can withdrew
After i finished all of the requirements they asked me to do
They took all of my money and said there was a similar IP
And i tried to talk to customer support many times they wouldn't replay me back
Total SCAME !!!!!
10 August 2025
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
I would like to sincerely thank Ahmed…
I would like to sincerely thank Ahmed Ibrahim for his kindness and the favor he did for me. I truly appreciate his support and generosity
22 August 2025
Unprompted review
This company is a scam
This company is a scam. When I asked to withdraw my money, they told me the IP addresses were similar and that I had copied one account, not changed it, and hadn't registered any other account on the platform.
When I filed a complaint, they withdrew all my money so I wouldn't receive another request.
19 August 2025
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
Very good (عبدالله نعمه)
13 July 2025
Unprompted review
Zahraa Noaman helps greatly to solve…
Zahraa Noaman helps greatly to solve issues if any exists from depositing problems and providing inf
18 June 2025
Unprompted review
Be aware - Withdrawal Reject for no obvios reason
Be aware - Excuses when making withdrawal request , Trading NFP is not allowed in this broker
6 June 2025
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
Scam broker - Make excuse when I made Profit in NFP day
Scam broker - Make excuses when making withdrawal,
They accused me of bonus abusing 5510723
This is totally incorrect unfair descicion , you are not a trader and don't understand the market Today was NFP day market is volatile what's wrong with making scalping trades and take profit ??
I will make a compliance in all Telegram and FB groups also in trust pilot , It looks like you are market maker broker that's why you reject withdrawal requests when making profits
I hope you solve my issue otherwise it will be bad for you because it is totally an excuse to prevent my profits withdrawal
6 June 2025
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
PrimeX Capital
PrimeX Capital, they locked my affiliate marketing account without any reason and won't let me withdraw my commissions, they took all the customers I brought to them. I sent them emails but they didn't reply, we could say they scammed me, they are big scammer
16 May 2025
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
Prime x capital it's perfect support 💓…
Prime x capital it's perfect support 💓 no waste time there
6 May 2025
Unprompted review
They have debited my all profits name…
They have debited my all profits name of HFT trade they have debited 24032 usd after 3 month when I have make the profit.they have also change the platform server also change office also change regulations authority also.i have complaint at FSCA. i guide to everyone pls stay away .any enquiries for this
7 February 2025
Unprompted review
Great support experience
Great support experience, my support agent was noor al jannah and she was super fast and so cooperative
12 March 2025
Unprompted review
يابه واحلا تحيه لاحلا دعم
11 March 2025
Unprompted review
Great support experience
Great support experience, my support agent was noor al jannah and she was super fast and so cooperative
28 February 2025
Unprompted review
Zahraa Noaman a great supported and…
Zahraa Noaman a great supported and helper for client of PrimeX capital
And I experienced well with PrimeX capital especially the customer care section
❤️❤️
26 December 2024
Unprompted review
Very bad company
21 December 2023
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
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