They are by far one of the best brokers but i dislike that they charge money anytime i need to withdraw and it takes forever to withdraw
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I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is t... See more
Company replied
You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but... See more
Company replied
I love this company they are fast, reliable and trustworthy. The online chat is super quick thanks to Benjamin Issacs the consultant that i spoke to regarding the free bonuses that the company gives a... See more
Company details
Written by the company
PrimeX Capital is a global, award-winning leader in the CFD markets, a multi-asset investment firm with over 250,000 served clients. Established as the #1 choice of world-class traders and sophisticated investors, PrimeX Capital is recognized for its superior trading conditions and a client-focused approach that drives exceptional results across diverse markets. PrimeX Capital Ltd, with registration number 203687 GBC, Republic of Mauritius, is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License with license number GB23202141. PrimeX Capital Available Assets: - Forex - Metals - Commodities - Indices - Stocks - Cryptocurrencies - Platforms Clients can trade using industry-leading platforms, including MetaTrader 5, as well as PrimeX Capital’s App. All platforms offer intuitive interfaces and advanced tools, with demo accounts available featuring unlimited virtual funds for practice and strategy testing. - Support Highly trained professionals are available 24/7 to assist clients in multiple languages via live chat, email, and phone, ensuring seamless support for traders around the globe. - Core Values PrimeX Capital is built on integrity, innovation, client centricity, transparency, and excellence. These values guide everything we do—ensuring ethical practices, cutting-edge technology, clear communication, and a relentless focus on delivering superior results for our clients.
Contact info
UAE, Dubai, 500001, Dubai, Mauritius
- support@primexcapital.com
- primexbroker.com
4.6
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Worst broker everseen in my whole…
Worst broker everseen in my whole career . They stop my commission from last 3 month ...I mailed them several time but no response ..I visited there office they said give us 2 days now again 15 days ..
I was thinking broker like them who unable to 400$ how they will pay client withdrawal...
20 December 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
Smeer talib very good
24 November 2024
Unprompted review
Im very disappointed with primeX ,I had…
Im very disappointed with primeX ,I had an problem after I withdraw some money I kept some to continue trading but they took it ,and when I spoke with the agent yahia Ali guess what he told me ? deposit the money and trade again it's like it's ok we took Money from you and again deposit ,like the sky rain with money.
If they don't give me back my money then becarful guys from those type of companies
21 November 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your feedback.
We take all concerns seriously and operate in line with applicable regulations and internal policies.
We kindly invite you to contact our support team through our official channels so the relevant department can review your case accordingly.
Nice one mmmmmm
6 November 2024
Unprompted review
I got help from Yahya Ali he was so…
I got help from Yahya Ali he was so respectful and fast
Thanks
5 November 2024
Unprompted review
Many thanks to Ms.Noor Alganna for her…
Many thanks to Ms.Noor Alganna for her excellent information and problem solving and answers for my questions.
27 October 2024
Unprompted review
Hello
Hello, thank you for your high-class and beautiful dealings. Zahraa Naaman is a reliable and honest company, according to my dealings with them throughout our years. I am proud of you.
27 October 2024
Unprompted review
Thanks for your support team they are…
Thanks for your support team they are professionally
23 October 2024
Unprompted review
Quick support By Zahraa Noaman Humble Great response
Quick support and Humble assistance by Zahraa Noaman Agent, I like the support and kind response fixed my queries nicely.
14 October 2024
Unprompted review
Best customer service very fast…
Best customer service very fast response I loved it I only waited for seconds Thank you Noor Al Jannah (نور الجنه)Thank you Prime X
13 October 2024
Unprompted review
Best support team (zahraa noaman ) and…
Best support team (zahraa noaman ) and great offers in this company
7 October 2024
Unprompted review
mohammed qusay was so kind and helpful
mohammed qusay was so kind and helpful
4 October 2024
Unprompted review
Abdullah Neama provided a helpful…
Abdullah Neama provided a helpful feedback and solved the matter that i was looking for
4 October 2024
Unprompted review
good customer service
3 October 2024
Unprompted review
it was great and i loved it
it was great and i love it. superb response with good communication
28 September 2024
Unprompted review
Muhamed Qusay helped me alot
Muhamed Qusay helped me alot
Thank you muhamed
27 September 2024
Unprompted review
Great experience with fast respone of…
Great experience with fast respone of Ahmed ibrahim Prime X Technical Support Officer
24 September 2024
Unprompted review
Thank you Mrs Noor Al gonna for your…
Thank you Mrs Noor Al gonna for your services .
18 September 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
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