printed.art Reviews 12

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Poster Shop

Written by the company

Unique selection of high-quality posters and art prints curated from trending artists around the globe at affordable prices. Shipping to Austria, Belgium, France, Germany, Italy, Netherlands and Spain.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM WEBSITE DO NOT PURCHASE ANYTHING FROM IT

i ordered on the 17th of march and the delivery process hasn't even been started yet as of a month, total scam do not trust this website. Not even to mention the horrible customer support which i imagine is on purpose, reaching any sort of help is almost impossible

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful business

Absolutely awful business. Steer clear nothing but a huge scam and ZERO customer support. Advertising on the site is false. I placed my order on the 3rd of December. It wasnt marked for delivery until the 16th but no delivery was ever made.

16 December 2025
Unprompted review
printed.art logo

Reply from printed.art

Hi there! We’re unable to locate order #313007 in our system. Could you please double-check that the order was placed on our website? If you still haven’t received your order or believe there may be an error, don’t hesitate to reach out to us—we’ll be happy to help sort it out.

Rated 1 out of 5 stars

AVOID AT ALL COSTS - False Advertising & 0 Customer Service

This company is a complete scam. They advertise a "30-day return" policy, but it's impossible to return the posters. The customer service email address they provide doesn't work—my emails bounce back as undeliverable. I then tried calling their telephone number and it's always disconnected. There is NO way to contact them and NO way to process a return. The 30-day return promise is a total lie.

24 September 2025
Unprompted review
printed.art logo

Reply from printed.art

Hi, we’re sorry for the frustration this caused. We can confirm that you were able to successfully return your order and receive a full refund. We do honor our 30-day return policy, and we apologize for the communication issues you experienced while trying to reach us. Your feedback has been noted and helps us improve our customer support moving forward.

Rated 1 out of 5 stars

I want to return the prints as said on…

I want to return the prints as said on the website but no one responds to my emails.

22 September 2025
printed.art logo

Reply from printed.art

Hi, we’re sorry for the frustration this caused. We can confirm that you were able to successfully return your order and receive a full refund. We do honor our 30-day return policy, and we apologize for the communication issues you experienced while trying to reach us. Your feedback has been noted and helps us improve our customer support moving forward.

Rated 1 out of 5 stars

Delivery timing super long and had to…

Delivery timing super long and had to send an email to ask the status (order was forgotten)

6 June 2025
printed.art logo

Reply from printed.art

Hi, we’re sorry about the delay and for the need to follow up on your order. This isn’t the experience we aim to provide. We appreciate you reaching out, and we’ve taken your feedback seriously to improve our order processing and communication. Thank you for your patience.

Rated 3 out of 5 stars

prints are ok, delivery and preparation are not.

Prints are okay, delivery and preparation are not.

I ordered two large prints. Beware of the DPI of the visuals you order, on one of them, it can be noticed that the print is not meant to be on large dimensions.

The website says order preparation in 24 hours and delivery between 2-5 days. My order was prepared after 12 days, and delivery took 4 days. I couldn't deliver it on the intended date i wanted (a new home gift), did it afterward.

7 March 2025
printed.art logo

Reply from printed.art

Hi, thank you for taking the time to share your experience. We’re glad to hear the prints met your expectations, but we’re truly sorry about the preparation and delivery delays. This is not in line with our usual timelines, and we understand how disappointing it is when an order doesn’t arrive in time for a special occasion.

Regarding image resolution, we appreciate the feedback and are working on making DPI requirements clearer for large-format prints. Your comments help us improve both our production process and customer communication, and we sincerely apologize for the inconvenience caused.

Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look