Printed Memories Reviews 31

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Never received my order and when I emailed the company's support email address, I received an automated response that the email address no longer exists. There was also no response via the online chat... See more

Rated 1 out of 5 stars

They have only partially fulfilled my order, and have not responded to any of my attempts to get an update from them. - There is no contact / customer service email address, and no phone number. Only... See more

Rated 1 out of 5 stars

No order has arrived.and no refund despite several messages. 105 pounds of my 86 year old mothers money down the drain and no christening presents for her great grandchildren. Sad

Rated 5 out of 5 stars

VERY impressed with just how easy it was to make an amazing photobook for my partner on our anniversary! I've tried these things before and literally spent well over an hour trying to pie... See more

Company replied

Company details

  1. Photo printing service

Written by the company

We help you make memories forever ❤️ From Feed to Photo Book, in one click 🎁 We plant one tree for every book made 🌳


Contact info

1.9

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid - No order received!

Never received my order and when I emailed the company's support email address, I received an automated response that the email address no longer exists. There was also no response via the online chat. I suspect that they are going out of business. I am now having to go through a process with my bank to try and recover my money.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Very short Changed

They have only partially fulfilled my order, and have not responded to any of my attempts to get an update from them. - There is no contact / customer service email address, and no phone number. Only automated chat box and a contact submission form which doesn't give any human responses. Avoid.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Digital file issue

Ordered a digital file, they never delivered.
No response via online chat
No response via email.
I fail to see how they do business. I am shocked by any positive reviews, if they are legit reviews?

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product!

Love, love, love this!! Totally captured the essence of my furbaby! Brings a smile to my face every time I look at it! I ordered the digital file which came quickly after I picked my favorite or 4 choices. Will treasure it always!

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Guinea Pig Art from Printed Memories

Purchasing cartoon art from Printed Memories was one of the best experiences. The staff was truly kind and thoughtful, and went above and beyond to make sure I was happy with the finished product.

The finished picture looks just like our guinea pig that passed, and my son is truly happy to have a hand-made picture of his best friend. The Administrative Staff was thoughtful and responsive, and the Artist was wonderful - they made sure I was happy, and made adjustments for me.

I would definitely purchase another piece of art from Printed Memories.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Stickers: Exceeding Expectations with Quality and Design

I recently purchased some stickers from PrintedMemories and I am absolutely in love with them! The quality of the stickers is top-notch and they look even better in person than they did on the website. The design was spot on and exceeded my expectations - I received so many compliments on them. I was impressed with how easy the ordering process was, and my stickers arrived quickly and in perfect condition. I will definitely be ordering from PrintedMemories again in the future and highly recommend them to anyone looking for high-quality, beautiful stickers.

20 February 2023
Unprompted review
Rated 4 out of 5 stars

Everything worked pretty wells except…

Everything worked pretty wells except when I modified a date, it would set one day back. When the order was confirmed, it had the wrong shipping name and no apartment number. I had to e-mail support to hopefully get this corrected.

7 August 2022
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Linda,

We appreciate your honest feedback.

I'm sorry you ran into issues while building your photo book. That must have been a temporary technical difficulty on our part. It should no longer be an issue.

Thank you for emailing in about your shipping details, our team was very happy to assist you!

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

Everything was great!

Everything was great!
The print was exactly what I asked for!
They shipped it fast and it even came before the date estimated.
The only bad thing was that I asked it without the frame so it came with the form of package.

18 July 2022
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Vanessa,

Thank you forsaking the time to give us great feedback. We really appreciate it!

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

Excellent print

The ordering process was easy, including customization. Happy with the print as its great quality. The frame is a nice touch to the maps.

14 April 2022
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Tara,

Thank you for taking the time to review us. We're so glad to know that you're happy with your custom map and we look forward to hearing from you again!

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

This website took all the stress and…

This website took all the stress and time out of making a photo book.

I upload all my wrist watch images to my Instagram and have never had a quick or easy way to build a book out of them to show my customers.

Took me about 8 minutes to build my 56 page hardcover book and was pleasantly surprised when it pulled in my Instagram captions too. After a few small edits, it was done.
Arrived pretty quick too and overall very happy with the experience on my mobile device.

15 November 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Ryan,

We appreciate the great feedback! Our customers' satisfaction is really important to us, so we're very glad that you had a positive experience building your Printed Memories photo book and that you're happy with it.

We hope to hear from you again soon :)

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

Love love love

I used printed memories as a gift for my family since I moved away. My Mum absolutely adored it. Great book, great quality, great service.

11 November 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Joseph,

Thank you for taking the time to leave us a review. So glad to know you're happy with your Printed Memories photo book and that your mom loved it!

We certainly look forward to hearing from you again.

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

It's a great product!

It's a great product! Book arrived very fast and it's amazing to see how your photos from your laptop can suddenly be organised into such a beautiful display. High recommend then product!

29 October 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Alexander,

Thank you so much for your feedback.

We're so glad to know your Printed Memories photo book arrived on time and that you're happy with it!

We certainly look forward to hearing from you again soon.

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

Super easy to use and very high…

Super easy to use and very high quality!
I love the automation feature, saved me a lot of time messing around trying to size the photos and stuff.

Bought it for my housemate and she loved it!

29 October 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Megan,

Thank you for your positive feedback. We're so glad that you had such a quick and simple experience building your Printed Memories photo book.

We hope to hear from you again soon :)

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

Christmas is Coming

What can I say? Printed Memories is AMAZING! I am so excited for Christmas, for everyone to see the books that they’re going to be getting. We moved away from family and this was the perfect gift for grandparents who are jonesing for a grandkid fix.
The site is very user friendly, and the whole experience of making a book made me feel like I was making a personal, customizable project. Not just a cookie cutter template that means that Debbie down the road has almost the exact same book as mine.
The price was great, tried to do one of these on other sites and never had it printed once I saw what the final price was going to be on the checkout page.
Love this company and have already been telling friends about them! If you’re questioning about whether or not to do this, you won’t regret it!

28 October 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi RC,

We appreciate you taking the time to write this awesome review. Your satisfaction is very important to us, so hearing that you had a positive experience building your Printed Memories photo books makes us happy.

We hope your loved ones love their photo books and we look forward to hearing from you again!

Phola,
Printed Memories Customer Success Manager

Rated 5 out of 5 stars

VERY impressed with just how easy it…

VERY impressed with just how easy it was to make an amazing photobook for my partner on our anniversary!

I've tried these things before and literally spent well over an hour trying to piece it altogether.

A buddy of mine recommended this Printed Memories purely because of how easy it was to do and I'm not even joking when I say it took me under 15 minutes lol.

It connects to your socials easy and its really simple to customise and move bits around then its done for you.

Super ideal if you're busy and still want to get a great gift made.

I've actually done multiple now for my family ahead of Christmas haha - makes a great personal gift!!

Will DEF be using again and would recommend to anyone, especially if you dont wanna sit there for hours trying to make one yourself

8 October 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Bradley,

Massive thanks from us here at Printed Memories for such lovely feedback!

Saving you time and making sure you and your loved ones are happy with your photo books are two very important things to us. We're sure your family will be just as excited as your partner was to receive their Printed Memories photo books this Christmas.

We certainly look forward to hearing from you again soon.

Printed Memories Customer Success Manager,
Phola

Rated 5 out of 5 stars

Amazing and super easy to build

Amazing and super easy to build photo books that are very high quality! My family was so excited to look at it together and it makes our memories so much more special.

22 September 2021
Unprompted review
Printed Memories logo

Reply from Printed Memories

Hi Austin,

Thank you so much for your feedback! We're so happy to have been part of making your family's memories extra special.

We look forward to hearing from you again.

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