Never received my order and when I emailed the company's support email address, I received an automated response that the email address no longer exists. There was also no response via the online chat... See more
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They have only partially fulfilled my order, and have not responded to any of my attempts to get an update from them. - There is no contact / customer service email address, and no phone number. Only... See more
No order has arrived.and no refund despite several messages. 105 pounds of my 86 year old mothers money down the drain and no christening presents for her great grandchildren. Sad
VERY impressed with just how easy it was to make an amazing photobook for my partner on our anniversary! I've tried these things before and literally spent well over an hour trying to pie... See more
Company replied
Company details
Written by the company
We help you make memories forever ❤️ From Feed to Photo Book, in one click 🎁 We plant one tree for every book made 🌳
Contact info
3 Germay Dr, 19804,, Wilmington, DE,, United States
- support@printedmemories.com
- printedmemories.com
1.9
Poor
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Overall a very good experience with…
Overall a very good experience with printed memories, from good communication to being able to create my dream book quickly. Will be back! Thank you!
16 September 2021
Unprompted review
Reply from Printed Memories
Hi Louise,
We can't thank you enough for your kind words and for being such a great customer.
We look forward to hearing from you again soon!
Easy to use the online tools
Easy to use the online tools, discounts made it easy to decide to use Printed Memories over competitors. The quality product that arrived has made for continued orders.
1 September 2021
Unprompted review
Reply from Printed Memories
Hi James,
Nothing makes us happier than a satisfied customer. We do our best to ensure that you have the best experience possible.
Thank you for trusting us and for the awesome feedback.
Really great service
Really great service. I was stuck for birthday ideas for my Nan and saw this, was a bit last minute but arrived really quick and in time.
17 May 2021
Unprompted review
Reply from Printed Memories
Hi Andy,
Thanks so much for the positive feedback.
Making the whole process as quick and easy as possible is something we strive for at Printed Memories. We're happy to know that you were able to gift your Nan with such a thoughtful gift. We hope she loved it!
Present ideas sorted for everyone!
A lot of my friends are notoriously hard to buy presents for. I saw the Printed Memories photo book on an ad and thought I’d check it out.
The process of making the photo book was pretty simple and I was able to create something really unique.
The photo book turned up on time, and quality is insane.
Very happy with my purchase from printed memories, I’ll definitely be ordering more. Thanks.
17 May 2021
Unprompted review
Reply from Printed Memories
Hi Jack,
Thanks a lot for taking the time to write this review. We're so happy to know that you love your photo book and that you'll be making your friends just as happy by gifting them with photo books in the future.
We can't wait to hear from you again!
BEST. GIFT. EVER!!! (Made him cry!)
BEST. GIFT. EVER. ❤️
My husband and I recently got married in Turks and Caicos as well as our honeymoon. So we had 10 days worth of photos we posted on our social media, but only one photo album of the professional photos.
- THIS WAS SO EASY TO USE!
- PRICING WAS UNBEATABLE
- DELIVERED SOONER THAN ANTICIPATED!
and....was so beautiful and meaningful that it made my husband shed a few tears!! (Shhh!)
YOU HAVE TO GET YOURS NOW!!
16 May 2021
Unprompted review
Reply from Printed Memories
Hi Amanda,
We're extremely grateful for your awesome review and we're honoured to have been part of something so meaningful and special.
We look forward to hearing from you again :)!
Very pleased with my photo book very…
Very pleased with my photo book very easy to use and photos already uploaded - much easier than other books I’ve used! Good quality of paper and arrived promptly. Lovely way to keep memories.
16 May 2021
Unprompted review
Reply from Printed Memories
Hi there,
Thank you for your positive review.
We're so happy that you had a pleasant experience with us and we hope to hear from you again soon.
Beautiful design and high quality photos
Arrived on time and my partner was very happy with it. Thank you!
16 May 2021
Unprompted review
Reply from Printed Memories
Hi Tim,
We greatly appreciate the feedback!
It's great to know that you were satisfied with our service and that your partner is happy with the book.
What a fantastic service! 5/5
What a fantastic service! Made creating a photo album gift a lot easier and looks brilliant. Excited to give them their present!
16 May 2021
Unprompted review
Reply from Printed Memories
Hi Elite,
We try our very best to make sure that creating your photo book is a seamless and enjoyable process, so we are so glad to know that this was your experience. We certainly hope that your loved one loves their photo book.
Thank you for taking the time to give us great feedback.
A really great photo book
This is a really great book! The website is very easy to use when it comes to setting everything up. The photos came out really high quality and the book is solidly made
15 April 2021
Unprompted review
Reply from Printed Memories
Hi Emily,
We can't thank you enough for your positive feedback.
Our team is happy to know that you had a pleasant experience from start to finish and we look forward to hearing from you again soon.
Great family photobook
Great photobook from Printed Memories, the site was so easy to use and it was so exciting for my wife and I when it arrived to see our own high quality book. Recommended.
7 February 2021
Unprompted review
Reply from Printed Memories
Hi SP,
Thanks a ton for taking the time to give us valuable feedback. Our team works hard to make sure that you receive the best quality we have to offer.
Looking forward to hearing from you again!
Easy to use, quick delivery
Really happy with my photobook when it arrived. The process was easy online, saved so much time compared to creating other photobooks in the past.
Arrived quicker than expected and the wife loves the result :)
5 February 2021
Unprompted review
Reply from Printed Memories
Hi Ethan,
Thank you for your positive feedback. We're so glad that you had a quick and easy experience with us. We try our best to save you as much time as possible.
Our team looks forward to hearing from you again soon :).
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