printerspareparts.co.uk Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their orders arrive promptly, often within just a few days, and that the replacement components match descriptions perfectly. People also appreciate the helpful support provided when confirming correct items, and many note that their printers work smoothly immediately after installation. Some reviewers were not happy with occasional delivery delays, explaining that it took a significant amount of time for their packages to ship or finally arrive. A few individuals also experienced frustrating issues with items being incompatible or lacking proper branded packaging upon delivery.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. #12 of 16 best companies in Printer store
  2. #3 of 3 best companies in Printer repair service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(438)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Been over 2 weeks still not revicived…

Been over 2 weeks still not revicived item, also emailed no reply and also every time I ring the phone number it goes to voicemail. Very disappointed.

19 February 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Chloe, I am sorry you have had a problem with your order. Unfortunately I cannot see any record of your order, when I search by your name. Please can you let me have the order number and part you are requiring and I will be able to help you. Kind Regards Kim

Rated 5 out of 5 stars

Good service

Easy to find the part and quick delivery

4 February 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Michael. I'm glad you found the website easy to use.

Rated 5 out of 5 stars

Unfortunately part was damaged on…

Unfortunately part was damaged on receipt. Communication and refund timely. Will use again. Thanks

3 February 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Once again our apologies for the damaged part. Thank you for saying you will use us again.

Rated 5 out of 5 stars

Excellent

Easy to use website, very quick service.

30 January 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Glad we could help, Matt. Thank you for the kind review.

Rated 5 out of 5 stars

Knowledgeable and professional service.

This company correctly identified the print head needed for my particular printer. Important as the model I have uses different print heads but will only recognise the correct one. Quick delivery adds to the service provided, highly recommended.

16 January 2025
Rated 1 out of 5 stars

Delivery took months

Delivery took months. With no real explanation as to why. Had to email several times before any reply. Overall very disappointing and won’t be using again.

30 December 2024

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