printerspareparts.co.uk Reviews 

431
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share positive feedback about the prompt shipping services and the careful packaging that keeps items safe during transit. Reviewers also frequently praise the helpful advice received and the accuracy of the parts supplied, making printer repairs straightforward and successful. However, some people mentioned experiencing lengthy delays regarding their shipments and order fulfillment. A few reviewers noted waiting extended periods for international deliveries to arrive at their destinations or even dispatch from the warehouse. Shoppers occasionally encountered long transit times when ordering from overseas locations, leading to frustration.

What people talk about most

Product

Customers report a high level of satisfaction with the product, noting that items arrive promptly, work well,... See more

Delivery service

Consumers find the delivery service to be efficient and prompt, with most orders arriving within a few days.... See more

Order

Users describe positive interactions with order, highlighting smooth and easy online processes. Consumers... See more

Service

Reviewers express strong satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. #12 of 17 best companies in Printer store
  2. #3 of 3 best companies in Printer repair service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(431)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick service

Very quick service, therefore very happy, Ink mats very good too.

15 April 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Ray, glad we could help. Kind regards Kim

Rated 5 out of 5 stars

easy to find the exact correct part

easy to find the exact correct part, order it and pay for it. Delivery was completed within the week!

14 April 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you David. We have tried to make the website easy to use and do our best to get items out quickly to customers. Kind regards Kim

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first

But I couldn't ask for anything more.

Print head for a Canon pro-300 that is practically unobtainable was found at a lower price than anywhere (ebay, amazon, etc.), brand new, and sealed in OEM packaging. Even with my Canadian snow-pesos conversion against the pound, it was still very reasonable. Better yet, it arrived fast!

Best of all, it works flawlessly.

Thank you everyone at printerspareparts.co.uk!

PS - I am a real person, I just can't be bothered to hand over my ID to a review site, sorry!

6 April 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Jason,

Thank you for your very kind review. It means alot to us. We try our best to fulfil orders quickly and accurately. Kind regards Kim

Rated 5 out of 5 stars

New Canon print head for MX925

New Canon print head for MX925, want sure about spending £90 on an old printer but still lots of ink cartridges! Took a gamble on this genuine Canon one as lots of fakes out there! Arrived promptly and now fitted to the printer and all working as good as new, hopefully for another few years. I would recommend this seller.

31 March 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Paul, thank you for your very kind review. I'm glad we could keep your printer working. We are a Canon Partner, so all our Canon parts are bought directly from Canon.

Rated 5 out of 5 stars

Great service

I was able to find the exact part I was looking for. Easy to order. Item dispatched very quickly and arrived equally quickly.

4 March 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you, for your 5 star review. It is much appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service, very fast delivery and competitively priced. I’ll definitely order from this company again.

5 March 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you David for your kind review. It means alot to us

Rated 1 out of 5 stars

Placed order 2 weeks ago

Placed order 2 weeks ago! no delivery, no email response, call goes straight to voicemail! paid £300- not heard anything!!! part was urgently needed for a nursery school!!!!!

11 February 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Faiza, I am sorry for the delay in getting the part to you. There was an ETA of 3-5 working days but I appreciate it took longer than that. This was due to Canon not having the stock at the time of your order. I can see that we didn't take your money until the 12th February, when we were sure we could get the part, but at this time we shouId have explained the delay. I can see that we emailed you on the 24th February, and the part was delivered on the 25th. Once again my apologies for the delay and the communication failure. Kind regards Kim

Rated 1 out of 5 stars

Been over 2 weeks still not revicived…

Been over 2 weeks still not revicived item, also emailed no reply and also every time I ring the phone number it goes to voicemail. Very disappointed.

19 February 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Chloe, I am sorry you have had a problem with your order. Unfortunately I cannot see any record of your order, when I search by your name. Please can you let me have the order number and part you are requiring and I will be able to help you. Kind Regards Kim

Rated 5 out of 5 stars

Good service

Easy to find the part and quick delivery

4 February 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Michael. I'm glad you found the website easy to use.

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