printerspareparts.co.uk Reviews 

431
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share positive feedback about the prompt shipping services and the careful packaging that keeps items safe during transit. Reviewers also frequently praise the helpful advice received and the accuracy of the parts supplied, making printer repairs straightforward and successful. However, some people mentioned experiencing lengthy delays regarding their shipments and order fulfillment. A few reviewers noted waiting extended periods for international deliveries to arrive at their destinations or even dispatch from the warehouse. Shoppers occasionally encountered long transit times when ordering from overseas locations, leading to frustration.

What people talk about most

Product

Customers report a high level of satisfaction with the product, noting that items arrive promptly, work well,... See more

Delivery service

Consumers find the delivery service to be efficient and prompt, with most orders arriving within a few days.... See more

Order

Users describe positive interactions with order, highlighting smooth and easy online processes. Consumers... See more

Service

Reviewers express strong satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. #12 of 17 best companies in Printer store
  2. #3 of 3 best companies in Printer repair service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(431)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

REPLACEMENT PRINTER PART

Order was dispatched very quickly. The part was very expensive. I damaged the original part. It was a costly mistake on my part but I was so glad that I was able to replace the part. I would be happy to deal with this company again.

7 November 2025
Rated 5 out of 5 stars

Better support than Canon.

My Canon printer failed within its guarantee period, but Canon were unable to supply the part required for it. Fortunately, I was able to find the item required from this company, which delivered the items required within a few days. Far better service than the manufacturer!

13 November 2025
Rated 5 out of 5 stars

The print head arrived promptly

The print head arrived promptly and was a genuine Canon spare part. On installation it worked perfectly as verified using Nozzle Check.

9 October 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you for your 5 star review :)

Rated 5 out of 5 stars

Simple

Simple , easy , delivered on time ,

Printer now fixed, excellent service

30 September 2025
Rated 2 out of 5 stars

it would have been nice if I got my…

it would have been nice if I got my order but sadly not .regards

30 September 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Alexander, I am really sorry your order did not get to you. However, as we explained to you earlier this week by email, you omitted to put your full address on the order, so unfortunately Royal Mail couldn't deliver. I have just refunded you for the part, which arrived back to us this morning. If you wish to reorder the part which was ordered specially for you, it is here in stock.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look