printerspareparts.co.uk Reviews 

432
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share positive feedback about the prompt shipping services and the careful packaging that keeps items safe during transit. Reviewers also frequently praise the helpful advice received and the accuracy of the parts supplied, making printer repairs straightforward and successful. However, some people mentioned experiencing lengthy delays regarding their shipments and order fulfillment. A few reviewers noted waiting extended periods for international deliveries to arrive at their destinations or even dispatch from the warehouse. Shoppers occasionally encountered long transit times when ordering from overseas locations, leading to frustration.

What people talk about most

Product

Customers report a high level of satisfaction with the product, noting that items arrive promptly, work well,... See more

Delivery service

Consumers find the delivery service to be efficient and prompt, with most orders arriving within a few days.... See more

Order

Users describe positive interactions with order, highlighting smooth and easy online processes. Consumers... See more

Service

Reviewers express strong satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. #12 of 17 best companies in Printer store
  2. #3 of 3 best companies in Printer repair service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(432)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful when I enquired about how…

Very helpful when I enquired about how to fit one of the kits, put the instructions online straight away, and on a Sunday.

I've now bought the kit, and it works a treat. £45 is quite a lot for a couple of pieces of plastic, but if it stops the printer misfeeding it will be well worth it.

15 September 2025
Rated 5 out of 5 stars

Helpful and efficient service

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order.
The spares were delivered promptly and our printer problem was resolved. We will certainly know who to ontact if we need any further assistance. Thank you for such good service.

29 August 2025
Rated 5 out of 5 stars

Helpful, quick, and they have the stock they advertise

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly. The whole process was complete inside four days, and the new part fitted. Which works perfectly. Perfect!

9 September 2025
Rated 5 out of 5 stars

Excellent company and customer service

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was not listed, they took the time to find a suitable item for me. It is good to know that there are still companies willing to provide an excellent service, which I am very thankful for.

11 August 2025

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