Banner for Personalized Paper Manufacturing Group
Personalized Paper Manufacturing Group logo
Visit website

Personalized Paper Manufacturing Group Reviews 4,988

•
TrustScore 5 out of 5

4.8

Stationery shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 408 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products received, which often exceeded expectations and were exactly as described. Customers consistently highlight the excellent customer service, noting the helpfulness and quick communication from representatives who ensure orders are correct and designs are perfect. The ordering process is generally described as easy and convenient, with many appreciating the fast turnaround times and prompt delivery of their items. However, some customers also noted issues with product quality, specifically mentioning poor notepad quality where glue was cracked, pages fell out, or materials were thinner than previous orders. There were also occasional concerns regarding packaging, with some business cards being mixed together during shipping, and notebooks arriving with bent corners due to inadequate mailers. A few people experienced shipping delays or a lack of tracking information, and some found the ordering process for specific items to be unclear.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the vibrant colors,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease and speed of... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

just made my first order with PPS and will definitely be coming back. Ordered paper pads and they came out great. Very pleased, quick turnaround time, colors perfect, quality as expected. Will or... See more

Rated 5 out of 5 stars

The notepads we received were exactly as described. We received a proof via email as promised and the order was delivered promptly. The notepads are decent quality and what we need for giveaways at ou... See more

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Rated 5 out of 5 stars

We are a small nonprofit. We use PrintPPS to print our customized donation receipts. We operate on a tight budget, but quality and great service are also important to us. PrintPPS provides us with a q... See more

Company details

  1. Stationery shop
  2. Business-to-Business service
  3. Manufacturer
  4. Office supplies shop
  5. Prints and signs store
  6. Promotional items

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

    • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at support@printpps.com to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at support@printpps.com.

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5k reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Hasn’t replied to negative reviews

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 5 out of 5 stars

    Easy to design business cards

    I’m not especially tech savvy, so was pleased to find that designing my business cards was easy. I was able to make exactly what I envisioned (a full color version of my artwork on one side, my logo and contact info on the other) with no trouble at all. The cards look great, and the turnover time
    was excellent.”

    22 March 2026
    Rated 5 out of 5 stars

    This is the 3rd time I have used…

    This is the 3rd time I have used Personalized Paper Manfacturing Group. Hands down, they have the BEST customer service I have ever experienced. Product is exceptional, too. They are my "go-to" online business for printed paper products. HIGHLY RECOMMEND!

    17 April 2026
    Rated 5 out of 5 stars

    Service was great

    Service was great. I’d accidentally sent the wrong file and it was sorted out quickly and easily. Everything arrived quickly and quality was excellent

    12 March 2026
    Rated 1 out of 5 stars

    Have a deadline? Want genuine human feedback? Shop elsewhere.

    The worst printing company I've ever worked with. The custom feature on their website is far from actually custom. This company advised our team on the artwork requirements, then once we made the necessary changes and submitted the file, we were told it was "flagged by their design team" and could not move forward. Instead of offering helpful solutions, this company replied to emails very robot-like, and ultimately canceled our order. A complete waste of time for businesses working on deadlines.

    6 April 2026
    Unprompted review
    Rated 5 out of 5 stars

    they noticed my order didn't look right…

    they noticed my order didn't look right and called to confirm my order and sure enough i ordered way too large an invoice book. it would have been a disaster! once i received my order i was amazed at how nice they were at 2/3rds what i had been paying. mahalo!

    7 March 2026

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look