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Personalized Paper Manufacturing Group Reviews 4,988

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 408 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products received, which often exceeded expectations and were exactly as described. Customers consistently highlight the excellent customer service, noting the helpfulness and quick communication from representatives who ensure orders are correct and designs are perfect. The ordering process is generally described as easy and convenient, with many appreciating the fast turnaround times and prompt delivery of their items. However, some customers also noted issues with product quality, specifically mentioning poor notepad quality where glue was cracked, pages fell out, or materials were thinner than previous orders. There were also occasional concerns regarding packaging, with some business cards being mixed together during shipping, and notebooks arriving with bent corners due to inadequate mailers. A few people experienced shipping delays or a lack of tracking information, and some found the ordering process for specific items to be unclear.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the vibrant colors,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease and speed of... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

just made my first order with PPS and will definitely be coming back. Ordered paper pads and they came out great. Very pleased, quick turnaround time, colors perfect, quality as expected. Will or... See more

Rated 5 out of 5 stars

The notepads we received were exactly as described. We received a proof via email as promised and the order was delivered promptly. The notepads are decent quality and what we need for giveaways at ou... See more

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Rated 5 out of 5 stars

We are a small nonprofit. We use PrintPPS to print our customized donation receipts. We operate on a tight budget, but quality and great service are also important to us. PrintPPS provides us with a q... See more


Company details

  1. Stationery shop
  2. Business-to-Business service
  3. Manufacturer
  4. Office supplies shop
  5. Prints and signs store
  6. Promotional items

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

  • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at support@printpps.com to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at support@printpps.com.

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5k reviews

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    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    Great Quality

    Great Quality! I shopped around to many companies and decided to go with Personalized Paper Manufacturing Group! They contacted me to make sure I had the right size and to make sure everything was perfect. When I received my order, I was more than happy with the quality of the paper and print. I will definitely be using them again for my business.

    2 March 2026
    Rated 5 out of 5 stars

    A great experience with a great company

    The website is easy to browse and to see a draft of the custom product. Shortly after ordering I was contacted by a representative who discussed my order and asked a few relevant questions that insured I received what I expected. Her advise was useful
    In selecting an improvement that I am happy with. The notebooks I had customized are of high quality, look great and are exactly what I ordered. They also arrived in a timely manor.

    24 February 2026
    Rated 5 out of 5 stars

    Great Buyer Experience and Product

    I was looking for custom notepads and wanted to try out a smaller American-made corporation. I am so glad that I went with Personalized Paper Manufacturing Group. They were extremely quick and efficient with my order, even reaching out with a spacing concern before printing my materials. The notepads are great quality and are the perfect color. I will definitely be ordering from them again!

    18 February 2026
    Rated 5 out of 5 stars

    Great team of support when you need…

    Great team of support when you need changes to prints. They are sooo quick! They get you a preview and my notepads got here sooner than they were supposed to. Professional and quick to respond. I also loved the way our notepads turned out. High resolution print!!

    20 February 2026
    Rated 5 out of 5 stars

    My experience with printpps.com was…

    My experience with printpps.com was EXCELLENT! Customer service was very responsive and answered my questions quickly. My order was received very quickly, and I was super happy with the quality and work. I ordered the 3 ply custom order forms. The printing looks great and the thickness of all the sheets is thick and really nice! Will definitely be coming back when I need a restock!!

    16 February 2026
    Rated 4 out of 5 stars

    Overall

    The communication was great.
    Disappointed the company does not accept PO's from school districts.

    12 February 2026
    Rated 5 out of 5 stars

    I ordered for the first time from PPS…

    I ordered for the first time from PPS early in 2026. I thought the prices were too good to be true, coming from D e luxe. My predecessor used them for decades, and when I was quoted an astronomical amount for triplicate ticket books, I went looking for other options. I am more than happy with my order from PPS. I went the route of a custom template, and they communicated quickly throughout the process. I’m happy with the quality of the books and the carbonless books copy through very well. Will continue to be a customer here!

    10 February 2026
    Rated 5 out of 5 stars

    Perfect combination of customization features, quality & speed

    I first discovered this site when, 2 days before leaving for a trade show, my boss suddenly had the idea to order branded Invoice books - to take to this trade show. I told her I doubt we'd be able to get something custom like that in time, but I looked into it anyways and ended up here. After reviewing several options, we found this site had the perfect combination of the speediness our situation required with nice templates to choose from & many additional customization options to ensure the invoices would include exactly the fields, information, etc. that we needed. Though it was not vital for our purposes, the ability to have the invoices numbered with a starting number we choose was a really nice plus as this allowed us to continue the numbering from the generic invoice forms we'd been using. And after using them at our last few trade shows, I can also say we've been very happy with the quality. I just reordered more of the same Invoice books and it was so quick & simple to just duplicate my original order and adjust the starting number for this new set. We did not have time constraints this time, but the order still got to us quickly.

    9 February 2026

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