Prioritymeds 

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Rated 1 out of 5 stars

My tirzepetide arrive HOT on 5/19. I immediately called and talked to an AI who told me that hot is definitely not acceptable as the meds would become inactive and that they would prioritize (I forge... See more

Rated 2 out of 5 stars

Absolutely ZERO customer service. Forced to speak with an AI bot EVERY SINGLE TIME I have called, with promises of a callback and then … NOTHING, zilch, nada. I have been duplicate enrolled and sent d... See more

Rated 5 out of 5 stars

I have been a Priority Med customer since 2-20-2026 and I couldn't be happier. 44 pounds lighter. My blood pressure went from 145-104 to 121-78. Just finished my annual physical and my doc couldn't... See more

Rated 5 out of 5 stars

I have been a prioritymeds customer since Dec 2025. I am very happy with their service. My meds arrive timely and always protected against the heat. Their customer service has been responsive to all m... See more

Company details

  1. Pharmacy
  2. Fitness and nutrition
  3. Online Pharmacy
  4. Weight-Loss Service

Written by the company

PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Medication received premixed and HOT

Medication received premixed and HOT! "Ice" bags measured 100.1 degrees and I was home and pulled it in as soon as it was delivered. Wrote company twice asking for remediation - but no response. Also billed for entire 6 months worth of meds only receiving 3 months - I understand if you can only ship 3 months at a time - then only bill me for 3 months at a time - Very Disappointed

11 May 2026
Unprompted review
Rated 5 out of 5 stars

There are many resellers of Tirzepatide…

There are many resellers of Tirzepatide and Semaglutide. Some use clinical trial leftovers. I shopped for price of course. So, I talked to many. the "big one like RO" . Priority meds were the most straight forward and professional of the group. Great customer service. Honest. Busy. I highly recommend them. I am on month 4 with them. All prescriptions are slow. The demand is huge. There are FDA certifications of dose. I would like to see them show that the 15 MG is certified. I trust them. There are so many copies. They will give it to you. Great Company. Great people!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Carlos was great

I have prescribed to a couple of on-line pharmacies for weight loss medicine for the last 2 to 3 years. I lost weight for the first several months and then hit a wall. I could not get answers I needed to move forward in my weight loss journey.

And then I spoke with Carlos the Success Manager for Prioritymeds. He was awesome. He knew exactly what I needed and provided answers in 10 minutes! He made the process of getting my prescription so fast and easy! I was very impressed.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

You are limiting me to micro-doses…

You are limiting me to micro-doses without the option to increase my dose. Your biggest advertisement is that the costs stay the same no matter the dosage but you are not giving me the option to increase. I would also like to know why you just charged my card after the second delivery when I pre-paid for a year??

**Reply to Response: I wouldn't call it fun, you requested this review multiple times and your smart ass reply only shows how unprofessional your company really is. Why would I post my personal information in a review???

11 May 2026
Unprompted review
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Reply from Prioritymeds

Trustpilot may be a fun place to post but doesn't get you a result without having your contact information.

Rated 4 out of 5 stars

Rough Start, Strong Results

The experience with Priority Meds began somewhat slowly, as it took several months to receive my initial prescription. However, after those first three months, the service improved significantly.

I have now been a customer for just over a year, and the overall process has been smooth and consistent. The medical review, approval, and shipment processes have all been handled in a professional and efficient manner.

Over the past 12 months, I have lost 35 pounds and have only needed to increase my dosage once. At this point, I feel I am in more of a maintenance phase.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company, they sent me the glp1 medication six days later when it was supposed to be two days , the medication came more than a 100 degree and I immediately sent a message on the 5th and yesterday they answered telling me that the medication was ok even though I was more than 100 degree when I received it, I just received a text telling me that they don’t replace the medication or are to do a refund. I am making a complaint to the FDA because company like this should not be playing with the health of the people. After a week of texting they sent me the replacement of the medication, everything came as it should.

11 May 2026
Unprompted review
Prioritymeds logo

Reply from Prioritymeds

So you are posting a negative review because we provided you a replacement as you requested?

Rated 5 out of 5 stars

I love how private

I love how private, simple, not a lot of extras and hands off priority meds is unless you need assistance. And when you need assistance it’s a quick turnaround on an answer. I love priority meds… I feel great and healthier than I have in a long time.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m approaching maintenance dose needs…

I’m approaching maintenance dose needs and I am a senior denied access to GLP1 because of it’s expense. I need a monthly bill that I can carry and ensure my success is continued. Priority meds is exactly the pricepoint I can manage on my budget. The onboarding was easy and quick. I’m expecting my first 3 months medication any day now. I actually appreciate the once yearly billing.

13 May 2026
Unprompted review
Rated 3 out of 5 stars

So far I’m pretty happy with this…

So far I’m pretty happy with this company. Easy experience, good price, meds arrived quickly with simple but thorough instructions, but was unhappy that the meds arrived warm; the ice packs didn't seem to work well. So far meds are working as expected. I was no happy when I signed up for the 3 month program & they charged my credit card the total amount at one time instead of splitting it up between the 3 months! I hope that the company will make the necessary changes to improve their customer service!

28 April 2026
Unprompted review
Rated 3 out of 5 stars

Price

I was disappointed that the price of the meds increased. I was under the understanding it would remain the same. Priority Meds offers $179 per month no matter what the dose all over my social media. Also the medication is a different company than the first time... that is concerning. I will most probably be shopping around for a better price on my next refill. I am losing weight and that's a good thing.

1 May 2026
Unprompted review
Prioritymeds logo

Reply from Prioritymeds

Contact customer support regarding your pricing, Trustpilot has nothing to do with our pricing and cant help you.

Rated 1 out of 5 stars

Yesterday I received a 3 month shipment…

Yesterday I received a 3 month shipment of Priority Meds Trizepatide. The medication is cloudy and the ice packs in the styrofoam cooler was warm. It was shipped on May 7th and I received it on the May 12th. It was supposed to be 2 day shipping. The medication is compromised. I have sent photos of the cloudy meds to Priority Meds.They have not responded. I want to return it. I am afraid to inject it because it is cloudy.

12 May 2026
Unprompted review
Prioritymeds logo

Reply from Prioritymeds

We believe this my be one of the fake reviews previously identified by Trustpilot.

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