Prioritymeds 

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See what reviewers are saying

Rated 1 out of 5 stars

My tirzepetide arrive HOT on 5/19. I immediately called and talked to an AI who told me that hot is definitely not acceptable as the meds would become inactive and that they would prioritize (I forge... See more

Rated 2 out of 5 stars

Absolutely ZERO customer service. Forced to speak with an AI bot EVERY SINGLE TIME I have called, with promises of a callback and then … NOTHING, zilch, nada. I have been duplicate enrolled and sent d... See more

Rated 5 out of 5 stars

I have been a Priority Med customer since 2-20-2026 and I couldn't be happier. 44 pounds lighter. My blood pressure went from 145-104 to 121-78. Just finished my annual physical and my doc couldn't... See more

Rated 5 out of 5 stars

I have been a prioritymeds customer since Dec 2025. I am very happy with their service. My meds arrive timely and always protected against the heat. Their customer service has been responsive to all m... See more

Company details

  1. Pharmacy
  2. Fitness and nutrition
  3. Online Pharmacy
  4. Weight-Loss Service

Written by the company

PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

What’s taking so long

It says my prescription should be filled in 24 hours it’s been 3 days, nothing. I’ve tried to message but it keeps asking me to sign in which I am. I’m getting nervous that I got ripped off.
Very unhappy!!

Update: I finally received my prescription about 7 days after it was being filled, which was suppose to be 24 hours.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Logging in

I've been trying to log into the portal I can't get in not only that I was charged $2220 I can't get a live person just the same Bot that keeps repeating the same thing I have yet to receive a call as promised its be 3 days and I'm at a lost I feel totally disrespected and ripped off

12 May 2026
Unprompted review
Prioritymeds logo

Reply from Prioritymeds

We believe this my be one of the fake reviews previously identified by Trustpilot.

Rated 5 out of 5 stars

The entire process was convenient

The entire process was convenient, professional, and ECONOMICAL. My order arrived in superb condition and on time. It was packaged well and came with clear instructions. A team member even reached out to see if I had any specific questions. Highly recommend!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I just signed up about two weeks ago…

I just signed up about two weeks ago and everyone has been kind and helpful and professional. I moved from a competitor who I grew very unhappy with and was pleased they started me at the same dosage instead of making me start at a base dose and working my way up to a level that works for me. So far, so good thank you all.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

So far I’m very pleased with this…

So far I’m very pleased with this company. Super easy experience, good price, meds arrived quickly with simple but thorough instructions, and so far meds are working as expected. I’m early in my weight loss journey but so far I’m very pleased with my choice to take that journey with priority meds.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Completely Unresponsive

First, I asked for a 3 month supply, but they billed me for 6 months upfront. Then I received the medication quickly, but the ice packs and medication were both very warm. I immediately emailed asking if it was safe to take, but received no response. Emailed again the next day, no response again. On the 4th day I tried to call, and phone system wouldn’t put me through to a representative, and just said that I had an open ticket and someone will get back to me. If I don’t hear back in the next 24 hours, I am going to refute the charges.

Update: No, this is not a scam review as Priority Meds response says. Since this review, they did respond saying the medication was safe to take even though it arrived very warm. As for getting charged for six months upfront, one person did finally respond saying that they could not refund me for the 3months I did not want (nor have they shipped). I have since repeatedly asked them for a refund and to cancel my membership, but again no one responds. I then wrote a message to the medical personnel about the medicine not working at all, and received no response from anyone on that side as well. Seriously, do not start with this company. They are completely unresponsive, no matter the issue, and at this point I am not even sure the medication they ship is legit.

7 May 2026
Unprompted review
Prioritymeds logo

Reply from Prioritymeds

We believe this my be one of the fake reviews previously identified by Trustpilot.

Rated 5 out of 5 stars

So far so good

So far everything has happened like they said it would! I got my medicine within a week and it was complete. Much more affordable than other programs.

26 April 2026
Unprompted review
Rated 4 out of 5 stars

It was simple and the directions were…

It was simple and the directions were clear. My only thing was that I was not losing weight as fast as I thought. Now I would like to stop the program for 2 months to see if another way might be better for me. I don't want to leave the program forever, just a few months to see if there is another way for me. As of today I don't want anymore of your product sent to me until I contact you again. Thank you for your time....Charles

11 May 2026
Unprompted review
Rated 5 out of 5 stars

So far everything they said they would…

So far everything they said they would do has been done and the meds were delivered pretty quick. Im losing weight again and I feel the quality is damn good!! Also I understand the concern of meds being delivered warm and that was something I was also worried about but after talking to other pharmacies and my own PCP here , its fine until after you use it the first time then it must be refrigerated immediately.

6 May 2026
Unprompted review

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