Priority Plus Financial Reviews 257

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex financial matters clearly and patiently. Many people appreciate the exceptional customer service, noting that representatives are kind, understanding, and genuinely care about helping them achieve financial stability. The service provided is frequently described as efficient and effective, with consumers feeling relieved and confident about their financial future after engaging with the company. However, some customers expressed dissatisfaction with the payment process, mentioning delays in payments to creditors and a lack of follow-up from the company. A few other people also felt that the initial contact with the sales team was pushy, and some expressed concerns about the clarity of information provided regarding program specifics and potential impacts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the help received,... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed relief and satisfaction, noting... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers report positive experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more

Rated 5 out of 5 stars

Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more

Rated 5 out of 5 stars

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more

Rated 5 out of 5 stars

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

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Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Our experience with or advisor Vanessa…

Our experience with or advisor Vanessa was so smooth and easy she made us feel comfortable during the whole ordeal I highly recommend her and there services to anyone that needs help on getting financial relief
Mahalo Vanessa Ron M.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Appreciation to Ms. Vanessa

Ms. Vanessa’s professionalism, kindness and being available and swift with my inquires have provided me with a shift to brighter financial future. The program itself provides step by step and detailed guidance including realistic expectations via consulting, emiala and apps.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Aster from Americor has been a breeze

Aster from Americor has been a breeze. She’s very knowledgeable and a professional, not to mention warm and personable. She made it easy for me and I felt really comfortable with her. Would highly recommend her to anyone looking to take this step, which can be really nerve wrecking,

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Deceptive marketing

They send out mailers that make it look like they are official government documents. It looks exactly like refund checks or the child tax credit checks during the pandemic.

That is gross and very shady. I would never trust any company who so brazenly preyed on people desperate for financial assistance.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Questionable Company

Spoke with a John/ Johnathan and when I asked questions regarding the company and if it was a federal program “Economic Relief for Affected WA Families” he got very snappy. He noted it’s federally regulated. He said there wasn’t much to tell me without getting my social for a soft credit pull. When I said I don’t feel comfortable giving my social he quickly ended the call. I would be weary of this company.

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Spoke with John

Spoke with John - told him all my debt and that I would use the loan to pay off my credit cards - He still wanted to run my credit and 2 minutes late said "oh sorry about that, we can't help you". Then he wanted to get off the phone asap seems how I can not get a loan hahahah BE CAREFUL WITH THIS COMPANY!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

This morning I spoke to a financial angel from Priority Financial. I am so grateful for how he held my hand and helped me. Usually, I throw away all these mails in my inbox but this time I decided to call. I can only tell you even though I am new to this experience, I feel comfortable and safe and most importantly hopeful for the best. Call up their numbers and they will help. And to this angel, thank you for being the best!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

The service and education that I…

The service and education that I received was far above what I expected. Matthew took his time with me and my wife and helped us make an educated decision. Claear and concise communication. I have already recommended my parents.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Solid way out of a rough debt situation…

Solid way out of a rough debt situation I was in. I waited a few months to commit with a proposal I received but wish I hadn’t. The results have been great. I have 3 accounts done already with the opportunity they provided me. I had no other options and I am feeling confident that we made the right decision. Peace of mind now. Thank you Priority Plus!!!!!

6 February 2024
Unprompted review
Rated 5 out of 5 stars

An awesome experience with Mari Bolton

Mari Bolton was so helpful and patient while going through the entire process. She answered any questions I had with a very clear explanation where I fully understood what would happen as we started the process and also how it would be in the next upcoming months. I felt very comfortable and strongly confident in my decision after speaking with Mari. Thankyou for the help as well as making me feel at home with the enrollment.

31 January 2024
Rated 5 out of 5 stars

Great company

Great company. Personable employees. Belinda had been with me every step of the way and has initiated my journey into financial success. So grateful we have crossed paths. Highly recommend.

28 August 2023
Unprompted review

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