Priority Plus Financial Reviews 257

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex financial matters clearly and patiently. Many people appreciate the exceptional customer service, noting that representatives are kind, understanding, and genuinely care about helping them achieve financial stability. The service provided is frequently described as efficient and effective, with consumers feeling relieved and confident about their financial future after engaging with the company. However, some customers expressed dissatisfaction with the payment process, mentioning delays in payments to creditors and a lack of follow-up from the company. A few other people also felt that the initial contact with the sales team was pushy, and some expressed concerns about the clarity of information provided regarding program specifics and potential impacts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the help received,... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed relief and satisfaction, noting... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers report positive experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more

Rated 5 out of 5 stars

Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more

Rated 5 out of 5 stars

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more

Rated 5 out of 5 stars

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Debt Consolidation

Mr. Derek Fay was very patient and explained the terms very well. He helped inform me about the debt consolidation process and I would recommend him to anyone in similar financial distress

20 September 2024
Unprompted review
Rated 5 out of 5 stars

That you’re not here alone, there’s always help

Well, I was in a bad place and I spoke to the agent and we went over some things and when he let me know what they can do to help me I was in tears because I didn’t know what to do. I’m a senior citizen and I just I’m just thankful that, Kyle O’Brien was the agent that I talk with and I was comfortable telling him what I’ve been going through and he listen he really listen and what we came up with. I was satisfied I would tell all my friends that are going to hardship to give Kyle O’Brien a call.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, I can’t be more thankful. Derek Fay explained the importances of the system and that made my decision comfortable to make.
Thank you

20 August 2024
Unprompted review
Rated 5 out of 5 stars

I am so thankful Rob Zavala came into…

I am so thankful Rob Zavala came into my life!! He has been so professional but also so very kind & understanding. He has so much patience with me & takes his time to explain everything to me to where I understand. I am so excited to be on this journey with people that honestly care & understand & are helping me be able to actually live & enjoy life again!!

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Priority Plus Agent, Roxanna Lisenby

Sure! How about this:

I had a fantastic experience working with Roxanna Lisenby from Priority Plus. She was incredibly patient and knowledgeable, guiding me through every step of the process. I felt confident and well-informed thanks to her expertise. Highly recommend!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Definitely ask for Anthony White

I am so GLAD I called Priority Plus. They were the answer to my PRAYERS. I spoke with the young gentleman ANTHONY WHITE. He was so knowledgeable, financially savvy, and an empathetic listener. He explained everything so thoroughly I’m kicking myself I didn’t do this sooner. Life gets tough when your finances are weighing down on you. He showed me there was light at the end of the tunnel. You can tell he really care about helping. My advice to anyone reading this is don’t wait and just sit on your debt while the interest hurts you. Do something about it and if you do definitely call Anthony White.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Iman Nikzad has been so helpful to me…

Iman Nikzad has been so helpful to me understanding the program. I had my accounts on time with payments just paying minimum amounts so it would take me a long time to pay them off. Iman explained the program to me. I was happy to hear if I made payments on time which I will I would have my accounts paid off in 3 years. It was refreshing to know this for I had some hardships which effected me and my payments to my creditors. I can't thank Iman and staff enough for reassuring me that this program Americor was right for me. So I just joined but feel assured that this program is right for me thanks to Iman for taking the time to answer my concerns and reassuring me.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Gaining momentum in a dire situation

Unfortunately we ended up financially strapped - yes credit cards - just trying to keep up with the price increases all across the board! Then I noticed a couple of our credit cards had interest rates beyond our imagination! I’m saying partially our fault but mostly the economy! We just felt we were failing! And the idea of getting ahead was diving into oblivion fast & furious!
A mailer came in the mail and I hung onto it for almost 2 weeks before I decided to give it a try. At first the phone call was intimidating. I will give it that but very shortly I felt like we were making headway and there was going to be an answer that was suitable for us.
Our handler was caring and experienced, and coached us in a way that I had never expected!
Anyway, the light at the end of the tunnel Is getting brighter! We couldn’t be happier, and the boot straps are loose!
I feel like I sound like a commercial, but we highly encourage this company!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

They went the extra mile...

Spoke with Roxanne, a senior loan officer at Priority Plus Financial. She was extremely friendly and took the extra time to review all my information and get me into the best possible plan to reduce my monthly payments and free up additional cash flow. They really seem to care about what's best for their clients as opposed to other companies that overcharge extra fees that are confusing and unnecessary. I would highly recommend Priority Plus Financial to anyone seeking to get out of debt faster and work with a company that has integrity.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam...

I am a business owner. Got a pre-approved letter from them. I called and was working with Mike. He took my info, like my personal info. Ran a credit check, promised an email within an hour. It’s been 2 weeks now. No email. Nothing. I texted him, he replied, still never sent anything. I would not care, but they have my personal info and wasted my time. I will be reporting this to better business bureau. Very unprofessional. Avoid this agency and save yourself time and trouble.

Update - management never called after their reply on google reviews.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Colleen was a godsend …

I was having trouble with my debt and a lovely manager by the name of Colleen helped me out and answered all my questions. She was a doll and was very transparent on the process. Thanks Priority Plus Financial.

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Top notch Representative Robert

Top notch Representative Robert. Very knowledgeable of the entire debt consolidation process. Representatives like him are a rare find and make any company great.
Today is over 2 weeks after beginning my program and Robert has been available for all my questions. He has definitely made this process bearable.

8 May 2024
Unprompted review

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