prismdrive.com 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Inaccessible. Got a "lifetime deal" and scammed. This "bad deal" has made me also not ever trust the "big player" social software sales site whom introduced me to this worthless scam of a service I n... See more

Rated 1 out of 5 stars

A year ago uploading files was painfully slow. Today all my files disappeared. The website becomes Error establishing a database connection and some script error What a waste of money and time... See more

Rated 1 out of 5 stars

PrismDrive wasn't useful right from the start, even though I managed to upload a few GB of files one by one. Then it would stop, only accepting small text files. Current status is XML error mess... See more

Rated 1 out of 5 stars

Made the mistake of buying a "lifetime deal" hosted by CBS/Gamespot, because I made the mistake of believing all the fake positive reviews excessively posted with 5 stars on CBS/GameSpot's site. Cl... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

you get what you Pay for

Thought i was a bargain you get what you pay for!

Wish i read the reviews before i got suckered for this one. this service must be using a 33 baud telephone modem for uploads - Yes its that Slow! great premise but they need to improve service.

9 April 2023
Unprompted review
Rated 1 out of 5 stars

why upload is not working

While my friend bought lifetime storage, Everything was working well. But now he is unable to upload anything. But uploaded contents are still there and opening and downloading. The Android app on Play Store has been discontinued. Support team is not responding to any emails sent by friend.

9 April 2022
Unprompted review
Rated 1 out of 5 stars

NO STARS

NO STARS! I signed up for an inexpensive, lifetime 10TB of storage thru a "deal" on MacCentral.com. Sadly, after I've paid my money, nothing works. I can't even upload a 100kb file, much less the gigs of data I was hoping to store here.

6 April 2023
Unprompted review
Rated 1 out of 5 stars

LOWER THAN 1 STAR REVIEW

I bought the product. In 4 days, I only managed to upload 75MB. It is ridiculous. It is a JOKE! It is the first time that I bought a product from STACKSOCIAL that it is RUBBISH. Stack Social should be preserving their name and not selling this product. It does not work. There is NO a customer care department, telephone or email. The chat did not work as there was no reply. IT IS A SCAM. Where is this company from? Where is it based? I could not find the information.
I agree with all the one star reviews!
I hope to hear from Stack Social

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Lots of one star reviews

Lots of one star reviews! I agree with all of them. Has anyone posting these reviews discovered a solution to this problem? It's been my experience that many that have posted negative reviews never bother to come back to help those still struggling. I am trying to work with StackSocial to find out why they are still selling this product. They have said that they will contact the seller but I have heard nothing back yet. If I hear of a solution I will post it here.

9 March 2023
Unprompted review
Rated 1 out of 5 stars

PrismDrive Scam

I purchased a 5 TB lifetime product (via TechRepublic) from Prism Drive and the product are service are terrible. I intended to use it as an additional backup of my photos, but most of my very ordinary JPG files won't upload. Neither will most other files. I have tried countless times to obtain support via their chat bot and via email, both of which I never receive replies to. I have tried getting support over the last 9 months, unsuccessfully. This site is a scam in every sense.

8 September 2022
Unprompted review
Rated 1 out of 5 stars

Bad Experience

I'd give a zero or a -1 if possible. I spent 15 days trying to get support. Over that time, I received two replies from Prism Drive. Neither response offered any suggestions or acknowledged my issues. When it worked at all, the upload speed was so slow, it was unusable. StackSocial communicated very well but was not effective in getting answers from Prism Drive. I disputed the charge and received a refund. I should have pushed for the refund sooner.

15 February 2023
Unprompted review
Rated 1 out of 5 stars

Super slow

All i have to say is super slow to upload. 100KB upload takes many tries and forever!

6 March 2023
Unprompted review
Rated 1 out of 5 stars

AVOID, total waste of time and money

AVOID. I purchased a 20TB lifetime account. Endless issues uploading, 99% of the time there are errors uploading! Doesn't matter what the size of the file/folder is either. I have a brand new laptop with 16Gb RAM and a very stable 512Mbs up/down fibre connection.
ZERO.... AND I MEAN ZERO SUPPORT DESPITE LOGGING TICKETS VIA THEIR CHATBOT, EMAIL, CONTACT US WEBSITE.
AVOID AVOID AVOID

24 February 2023
Unprompted review
Rated 1 out of 5 stars

Like others

Like others, please take heed this site is NOT worth the time and effort to even look at it let alone buy into its schemes. PCWorld who is now promoting this ridiculous redundant website is equally become untrustworthy and ready to sell trash to earn a few measly bucks.

19 February 2023
Unprompted review
Rated 1 out of 5 stars

Bad Product - No Support

On 27 Dec 2022 I paid $138.00USD for 1Tb of Storage.
I have asked for a refund several times with no response from anyone. This product is not fit for service. I tried numerous times to upload material only for it to either take an unreasonable amount of time to upload or fail. I have since used Koofr and am very happy. Not happy that no one is available to talk through my problems. I just want a refund. Oh yeah - never got access to the full 1Tb

27 December 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!

STAY AWAY!!!! Horrible Company. No offline ability to read files. They NO customer support.

I paid $138 for 20TB of storage. Their site states, "30 Day money back guarantee." After reviewing their site, I decided on the refund.

No one has responded to my several emails. I was waiting on their "chat," for two hours and no one responded to me.

I want my money returned. To the rest of you thinking of signing up for their "Lifetime" service - STAY AWAY!!!!!!

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Do NOT fall for that Gamespot Deal

Made the mistake of buying a "lifetime deal" hosted by CBS/Gamespot, because I made the mistake of believing all the fake positive reviews excessively posted with 5 stars on CBS/GameSpot's site. Clearly CBS is also as guilty, since they turned off the ability for users to post reviews on this "deal" so I can't even put a negative review up on their own site to warn others of Prism Drive's unreliabilty! I can't even upload a 200kb picture to the Prism Drive cloud let alone MP4 videos below 500mb per vid!

Nothing works! Don't waste your money!

14 February 2023
Unprompted review
Rated 1 out of 5 stars

PrismDrive is a scam. Don't be fooled!

Through Mashable (apparently they are no longer a reputable company) I purchased a lifetime 10TB subscription for $89. Once I set up my account I found that uploads of photos that were as small as 2MB failed to upload. At the current upload speeds it would take hundreds of years to upload 10TB worth of data.

Unresponsive support, basically a scam. Very disappointed in Mashable.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

I gifted myself prismdrive 10TB service…Should have bought coal instead.

I gifted myself prismdrive 10TB service for Christmas and finally got to redeeming it about 4 minutes ago. I'm already wanting my money back...

I did a test upload of a folder containing 1.8mb photos and 70% of the photos failed to upload. They also don't appear to be viewable.

I am ashamed to have fallen for a cheap ploy thinking it was supported by a reputable source. It appears many before me have also fallen victim to this scam. I do not feel confident in this "life time" "service" whatsoever. How can I after the simple tests I did failed? This is in no way providing confidence that this service will last nor will it provide what it claims.

Bad stuff, man.

8 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look