Inaccessible. Got a "lifetime deal" and scammed. This "bad deal" has made me also not ever trust the "big player" social software sales site whom introduced me to this worthless scam of a service I n... See more
prismdrive.com
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See what reviewers are saying
A year ago uploading files was painfully slow. Today all my files disappeared. The website becomes Error establishing a database connection and some script error What a waste of money and time... See more
PrismDrive wasn't useful right from the start, even though I managed to upload a few GB of files one by one. Then it would stop, only accepting small text files. Current status is XML error mess... See more
Made the mistake of buying a "lifetime deal" hosted by CBS/Gamespot, because I made the mistake of believing all the fake positive reviews excessively posted with 5 stars on CBS/GameSpot's site. Cl... See more
The WORST Backup Service! EVER!
Seemed to be vey reasonably priced, so I thought I'd try it. SAVE YOUR MONEY! It's painfully slow, whether uploading or downloading. So slow, that it's absolutely worthless. The company's address is a FAKE office located in Santa Ana CA, not far from where I live. They simply rent the address so they have the "appearance" of being a "real" company. They are not! They are FRAUDSTERS!
This is a scam
This is a scam, upload is slow if existing at all!
I got lured into this via a "reputably website" but failed to do due dilligence - my bad. This is to warn others.
Dead Slow
Upload speed is in single digits KB's. Having 10TB and wanting to use 10% of it? Probably start uploading now, so your grandkids can use the files.
No money back garanty - bad service
I bought 20TB of storage. Lifetime. But I only received 10TB. The upload speed is definitely too slow. Simply unusable! There is no support. A chatbot that doesn't respond to my problem. No response to emails. They promised a 30 day money back guarantee but I didn't get my money back. Don't trust this platform.
2 days so far
2 days so far, no response from support. 2 days trying to upload, zero success. Today, from a different PC uploaded one 2.4kb file. Success! But, took 12 minutes. Looking for how to refund, or report to credit card company.
Totally unusable
Totally unusable, next to impossible to upload anything, at least half hour to upload a 5kb file and for it to initialise on the server. 0 support,.don't answer love chat and don't respond to emails (not for over a week and still counting), it does not show what package you are on unless again you wait for 20+min and when you finally upload your file you need to wait again. I have requested a refund but as suspected that's unlikely to happen as you get no response. May have to claim via card
Edit: I have now received a refund from stacksocial, but still no response from Prism Drive
Prismdrive = Worthless
Prismdrive = Worthless
Won´t work at all without DISABLING my antivirus, never ever buy this software... I will never buy anything from Bleeping/Mashable/Stackcommerce (same stores), it got 4,5 stars on this particular software and it´s not worth the money, 62$ down the drain...
Impossible to upload
don't buy cloud space you will not be able to upload anything, this is fraud. Impossible to reach anyone, this is a s c a m
PrismDrive does not work
PrismDrive simply does not work. You cannot upload any file.
what's with all the complaining…
I don't know what all the complaining is about. I've been using this service for over 6 months and I've never had a problem with it. If you have issues, contact technical support. They'll fix you up.
Super Scam, stop trusting Macworld...
Just like Laurel, I trusted MacWorld and I bought a 10TB 'lifetime' backup system with PrismDrive from their site. I tried to upload files from many providers with the best speed anyone can get, no way to upload anything, I ended up having 30 audio files from the 1000 I wanted to backup and upload. Super Scam, and last time I trust Mac World...
Uploads are Extremely Slow +2 days to Upload 5 GB
Title should explain the gist of the situation. Uploading takes so much time that the service is not usable. Waste of money.
PrismDrive is the worst and a scam!!
Never, ever trust this company.
They are in no way an HD space company. They merely serve as a front for a cloud storage provider. These individuals are merely a cover for thieves who will take your money and leave you with nothing. As the majority of reviewers have noted, the 10TB that I purchased was merely a hoax. You can never upload anything since nothing ever works. Later, foolishly, before I realised how terrible the upload was, they sent me an email offering to give me 10 TB more for a total of 20 TB for an additional $49 for life. I foolishly paid them, but I did not receive the additional 10TB. I should currently have and be displaying 20TB, but it only did so for 10TB. I wrote to them ten times in fast succession as a result, but I didn't hear back from them; they didn't respond to any of my emails.
This website is fake and fraudulent. Never purchase anything from them. Don't give them even a penny. You've been forewarned.
Just DON'T get near it.
I actually trusted MacWorld when I bought a 10TB 'lifetime' backup system with PrismDrive from their site. I even wrote a spiffy little 5-star review on the MacWorld site before I actually tried to put PrismDrive to work. What a MISTAKE. What a piece of GARBAGE software PrismDrive is. Files don't upload, maybe one small jpg from a folder and 'customer support' is a bot that just repeats the same serve: "Type your question again."
DON'T BUY their service.
DON'T even give them your email. I dread to think what they'll do with it. Or our data.
Just DON'T.
SCAM ALERT!!
SCAM ALERT!!
This Company will use your ‘User/Service Agreement’ to counter your chargeback on your credit card. Which means you’ll never get your money back, unless they refund it.
(They actually sent me an email stating that if I would cancel the chargeback they would refund, but I didn’t trust them to make good on the offer.)
I bought through Mashables, thinking I was getting an awesome deal for my wife. But I didn’t look at all the reviews beforehand and got scammed. The service has almost no support documentation online and I had to reach out through Mashables to even get to tech support, which is more like Tier 1 tech support that is mostly scripted. The service barely works. I tried to upload 2MB jpeg file and it literally took 5 mins to upload on a 10 Mbps upload connection?! Then it will show an error saying it failed, but 5 mins later show up as two duplicate files?! This service costs me $97 with taxes. For that money you can buy SSD that is way more reliable than this scam of a company. Or better yet, build your own home cloud storage.
Listen to these reviews!! Don’t trust these scammers!! Avoid at all costs!!
I have never been able to upload a…
I have never been able to upload a folder or file.
Need improvement a lot.
Need improvement a lot.
It takes so much time to upload even small files. There are many technical issues with their system. Sadly I have uploaded 28GB of data. I don't want this service to fail now.
And they have pathetic support, you can hardly connect to their support, and when they reply they won't admit their problems/issues and flaws.
I am just not able to upload any file
I am just not able to upload any file. I tried accessing from 3 different countries and none of them work
I am quite surprised that this came as a special in many websites including stack social
As of now - looks like money wasted
Totally agree this is a scam
Totally agree this is a scam. In two days, only uploaded 50 mb of files.
Bad, but not that bad? I'm still evaluating.
So I purchased this through a special like most people that have left reviews and yes, it's bad. BUT...and this is a "big but": it does seem to work. Part of the problem seems to be the way the uploads work: once each file uploads it SHOWS FAILED (but looks like it goes through some sort of validation) THEN CHANGES to a "PASS". So it looks like after such a long upload it failed and the user is tempted to close the browser and try again when in actuality it may be doing some sort of validation. It takes some patience...and yes the service is extremely slow. I am continuing to evaluate the service, but I wanted to let others know and see if they have the same experience. EDIT: if the speed increases, it may not be such a bad service. EDIT#2: PrismDrive actually publishes the API calls and an authorization token can be generated. So if programmatic access looks possible!
UPDATE: Yes, the service is slow but IT CAN be useful.It turns out that it speeds up quite a bit for zipped files, plus I was worried about security so I tried compressing and encrypting my files with 7Zip and that works well for my purposes! And 7Zip allows files to be compressed in chunks, like 4GB size archives. So far I've done about 400GB and it works decently. So not a complete loss! (Also, I see the storage they are using is Wasabi, which is a reputable platform.)
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