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Pristine Auction Reviews 9,344

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TrustScore 4.5 out of 5

4.4

Online auction services
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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting items as described, authentic, and in mint condition. Many appreciate the efficient and secure delivery service, noting items are well-packaged and shipped promptly. The user experience, particularly the bidding process and website navigation, is frequently described as easy, smooth, and engaging, with many enjoying the live auctions. However, some customers expressed dissatisfaction with the pricing, specifically regarding auction fees, shipping costs, and additional charges, which they felt could be high. A few people also reported issues with "mystery boxes," stating the contents were disappointing or not as expected, and in some isolated cases, items arrived smeared or were perceived as inauthentic.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the authenticity and quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently satisfied with their purchases,... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping and secure... See more

Price

Users describe ambiguous interactions with price. Many consumers appreciate finding great prices, winning... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the exact drivers helmet autographed and certified easily. Auction worked flawlessly and I won. Product was shipped fast and it is an amazing piece for my collection. As described in mint cond... See more

Rated 5 out of 5 stars

The daily auctions provide a great opportunity to bid on 1000+ items but I can always find items im looking for or interested in. Everyday has something different to offer. Ive bought ALOT of memorabi... See more

Rated 5 out of 5 stars

Pristine Auction is the most trustworthy site to purchase autographed memorabilia from, They are a few notches above everyone else. You know that Everytime you make a purchase, you are receiving a... See more

Rated 5 out of 5 stars

Overall experience with the company is great as a customer. I do think some people are surprised that some of the extra charges when they make a purchase at first also love watching the live auction,... See more

Company details

  1. Online auction services
  2. Media company

Written by the company

Online Sports Memorabilia Auction

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Addictive

Everything you are looking for is on here. The ten minutes auctions are great. The only drawback is it is addictive.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Great team at Pristine…

I have bought many items on Pristine Auction and any issue that came up the team at Pristine made everything right. Great serrvice. Great team.

8 September 2025
Unprompted review
Rated 3 out of 5 stars

Could be better

You can find items not available elsewhere. However, there are items that are on ebay that are cheaper. The shipping and other fee's are extremely high! I worry that the mystery packs don't deliver like they should. Normally get the cheaper items. They would get more people returning if more people found high value items in those packs.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I have always had a great experience…

I have always had a great experience with Pristine! Every time I’ve even had a small issue it was addressed and taken care of. It’s definitely worth the wife getting mad that another Pristine box showing up! PS, get rid of the Pristinen box tape!! Haha

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Pristine has pristine service

Pristine is a very user friendly site. It's very easy to navigate and they offer amazing items. I've used Pristine's site for over 5 years, and have always been satisfied with their timeliness and service.

1 August 2025
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hey Izzy! Thank you for using our site and the positive feedback

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