They had the correct design, style and size in stock and they were delivered fast what more could you want when ordering trainers, particularly for my teenage son were other online service never have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was worried about buying as you get alot of fake websites, couldn't find my partners trainers anywhere due to being out of stock, ordered around 10am yesterday and they was delivered today 2pm! really... See more
Company replied
I just wanted to say a massive thanks to this company for their excellent service. I had bought some trainers for my son from another retailer but they hadn't arrived in time for his holiday after bei... See more
Would 100% recommend ordering from Pristine Fits. Shoes arrived quickly and look great. Fit is good and really comfortable. Customer service was excellent too — they kept checking in with updates whic... See more
Company replied
Company details
- #54 of 151 best companies in Sportswear Shop
- #51 of 125 best companies in Activewear shop
- #209 of 624 best companies in Clothing Shop
- #99 of 238 best companies in Men's clothes shop
- #74 of 214 best companies in Shoe shop
Written by the company
Founded in 2023, Pristine Fits is a leading supplier of Luxury Sportswear based in the United Kingdom. With over 15,000 happy customers, we’re dedicated to delivering exceptional customer service every step of the way, while offering the highest quality products at unbeatable prices.
Contact info
London , United Kingdom
- Info@pristinefits.com
- pristinefits.com
4.7
Excellent
282 reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought trainers from then service was…
Bought trainers from then service was amazing and delivery was fast , highly recommend and will be purchasing again soon
10 February 2026
Unprompted review
Reply from PRISTINE FITS
Hi Connor,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
⭐️⭐️⭐️⭐️⭐️
Very fast delivery and easy to order 🫡
Will be using again. Cheers 👍
10 February 2026
Unprompted review
Reply from PRISTINE FITS
Hi Harry,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Fast delivery and top quality
Fast delivery and top quality, thanks 👍
9 February 2026
Unprompted review
Reply from PRISTINE FITS
Hi Thomas,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Hi there I received both my items.
Hi there I received both my items.
Great service and top notch quality on the shoes
Thanks so much👌🏼
7 February 2026
Unprompted review
Reply from PRISTINE FITS
Hi Dylan,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Really good service
29 January 2026
Reply from PRISTINE FITS
Hi Jordan,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
My wife purchased a pair of Nike…
My wife purchased a pair of Nike trainers for me as a Christmas present. After wearing twice a part of the bottom became loose. An email was sent with a swift response from Prestine fits asking if we would like them replaced or a full refund which really impressed me initially. Unfortunately since our response on 5th January there has been no further contact. I had tried calling and even used WhatsApp using the contact number for customer services but seems I have reached a dead end. I’d love this to be resolved and would give them a second chance to refund or replace them and not lose me as a customer.
9 February 2026
Unprompted review
Reply from PRISTINE FITS
Hi Luke, thank you for your patience and we're sorry for the delay.
Our team was on leave over the Christmas period which caused a gap in communication. We're also active on WhatsApp but unfortunately haven't received any messages from you on there.
Please do reach out to us at info@pristinefits.com or WhatsApp us directly and we'll get this resolved for you right away.
Pristine Fits Team
Reply from PRISTINE FITS
Hi Kristy,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Shoes came in just a few days top class…
Shoes came in just a few days top class service would definitely use again!
28 January 2026
Reply from PRISTINE FITS
Hi Jack,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Came quick and as described would…
Came quick and as described would recommend 👍🏼
30 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Archie,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Recent purchase
Recently bought a pair of asics from pristine fits and it was quick service and great customer service. Would recommend 👍🏼
31 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Dominic,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Perfect
Excellent service dispatched an delivered all in quick time much appreciated i definitely recommend.
31 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Ameer,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
fast shipping
fast shipping, excellent service. And amazing products!!
12 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Jess,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
5⭐️ excellent service
Very Easy to order. Next day delivery, excellent service would definitely use again. ⭐️⭐️⭐️⭐️⭐️ highly recommend
29 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Leanne,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Highly recommend
Highly recommend! Delivered on time and brilliant quality and very helpful. Couldn’t find my address but sorted it promptly by contacting me straight away
30 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Ryan,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Great service and order was received…
Great service and order was received within 24 hours
28 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Nathan,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Fast delivery shoes are bang on 👌
27 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Albert,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Reply from PRISTINE FITS
Hi Rachel,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
⭐️⭐️⭐️⭐️⭐️
Would 100% recommend ordering from Pristine Fits. Shoes arrived quickly and look great. Fit is good and really comfortable. Customer service was excellent too — they kept checking in with updates which was reassuring. Can’t fault them at all.
22 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Adam,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Great service and fast shipping will…
Great service and fast shipping will definitely use again
22 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi Pearse,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
Received my order quickly
Received my order quickly, order was perfect and as described! Will definitely be shopping here again!
21 January 2026
Unprompted review
Reply from PRISTINE FITS
Hi SteS,
Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.
Pristine Fits Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.