PrivacyPortal 

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Rated 5 out of 5 stars

Very fast service, I bought the remote rooting for pokemon go at night and was serviced first thing in the morning. Good communication and instructions. Took around 2 hours due to my own slow internet... See more

Rated 5 out of 5 stars

I can not describe the satisfaction you will get from this service and these products. I have purchased 3 devices and 1 remote service and couldnt be happier. Do not second guess your decision, if you... See more

Rated 5 out of 5 stars

Not my first device purchased from Privacy Portal and definitely not the last! Always quick delivery, easy and fast communication with the team, and always on hand to answer any questions thorou... See more

Rated 2 out of 5 stars

ordered a phone on the 25th May with next day shipping I was sent the tracking code but Royal Mail has been expecting the parcel for 2 weeks now I have tried to contact privacy portal ab... See more

Company details

  1. Mobile Phone Shop
  2. also in
  3. Smartphone Unlocking Service

Written by the company

Your Device, Your Control. At PrivacyPortal our main goal is to give our customers full control over their mobile device. Whether through direct root access or via custom ROM's that remove Google tracking services. But don't just take our word for it. Join our Discord and see what our customers have to say!


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All reviews

(93)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the money!

Purchased 150k-250k of stardust and ended up with 1.6M as well as 30+ shadow highIV pokemon! gave me 2 free hours as well. Excellent customer service, will be looking to purchase more often!

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing phones

Very good shop and service he runs very legit very supportive and get thing out on time . Works all as described amazing .

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Pokémon go!! My pixel five is awesome!

I ordered a pixel five with everything I needed to play Pokémon GO!!!! That is what I got!!! I loved it so much my friend said I have to have one too!!! So I ordered another one!! lol I will be a customer for life!!! Thank you so so much privacy portal!!!!

9 January 2024
Unprompted review
Rated 4 out of 5 stars

top specialist

top specialist, friendly and helpful. If the time of the remote session could have been moved into the day, the service would have been perfect for me. what is important is the result, which was achieved 100%. Many thanks, gladly again

24 September 2023
Rated 1 out of 5 stars

2 week delay cancel/refund order

Summary: Bad communication and a long overdue refund is still pending. I advise anyone purchasing to use 3rd party payment like Paypal just in case.

I had Friday night Sep 1st placed an order, requested a cancellation Saturday Sep 2nd.

On Sep 5th, I sent second mail asking for a response and they finally respond 15.23 UK time that it is shipped. And that mistakenly the dispatch # mail was not working.

Sep 6th I receive a dispatch/tracking number, same day I call them out on their communication, and their supposed "automatic shipping" that happened before it could happen. (Also tracking link showed that package has not been delivered/picked up by courier yet, so still within the firm)
And now they say there was screen burn and it was not shipped, so they will cancel it.

For weeks i receive no refund or cancellation confirmation, and tracking is same status as it was 2 weeks ago. A case has been opened in Paypal, and they have responded with automatic copy paste in the case.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Android Google Pixel 3

Everything was installed and the Google Pixel runs smooth as heck, better than my moms android to say the least thanks viscous for the 10% off, Keep doing what your doing privacy portal team🔥

8 September 2023
Rated 5 out of 5 stars

So 2 months ago

So 2 months ago, me and my lady started playing pogo again. We fell back in love with the fun of the game. However, we're both very busy with work all the time, so one of the only ways we could really have fun together was to spoof. I quickly found a whole community on fb full of spoofers and so on. That led me down a rabbit hole via youtube and eventually discord. I came across a YouTube channel naked "Viciousagain". Went further into this rabbit hole now knowing you can do so much more through these rooted phones. Was very unfamiliar with how to use them but "root guy" on the privacy portal was of much great help. He was able to provide all the info I was looking for as well as making sure me and my lady got our phones taken care of personally. Definitely coming back for a more "high end phone later down the road... At least for myself lol. Solid 5 star. I admire ambition and going out of the way to make sure each of his customers are happy.

16 September 2023
Unprompted review
Rated 4 out of 5 stars

Communication was great

Communication was great, could be better. Especially since everything is generally communicated through discord, it would be nice to update buyers every 2 or so days on the status of the order.

I understand that you are expanding and somewhat a one man operation but one sentence here and there goes along way.

Other than that it was pretty smooth sailing.

7 September 2023

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