they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very good. I have some prescription items, and the practitioner was both thorough and knowledgeable- but, equally important, also very 'human'. I appreciated that there's a dedicated person, an... See more
Company replied
My order “disappeared “ from my elected pick up point… (a large chain of shops in shops!!) Not Privatedoc fault!! After calling and speaking to a real person (not always possible these days) Natalie... See more
Company replied
As an older patient with some health issues, it was important for me to feel safe with weight loss treatment. I am so glad I chose Privatedoc as they are always prompt to answer any medical or other... See more
Company replied
Company details
- #24 of 106 best companies in Pharmacy
- #9 of 26 best companies in Women's Health Clinic
- #17 of 106 best companies in Online Pharmacy
- #9 of 36 best companies in Online Prescription Medication Vendor
- #43 of 278 best companies in Vitamin & Supplements Shop
- #11 of 68 best companies in Weight-Loss Service
Written by the company
PrivateDoc is an Online Digital Health Clinic providing safe and secure online doctor consultations for several different conditions including weight loss injections, men's health, allergies, contraception, hair loss, skincare and more. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best. Our doctors are UK GMC registered and all of the genuine medication prescribed is dispensed from a UK Pharmacy. PrivateDoc is regulated in the UK by the Care Quality Commission.
About PrivateDoc
Written by the company
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
Contact info
Unit 7, Wharfside House, IP14 1RD, Stowmarket, United Kingdom
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m glad i found privateDoc you’re my…
I’m glad i found privateDoc you’re my saviour 🙏 Thank yous all team members
6 March 2025
Unprompted review
Reply from PrivateDoc
Thank you so much for your lovely review.
We're pleased to hear you were happy with the service you have experienced and we are glad we could help.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
Natalie
Only PrivateDoc helped me out
Only PrivateDoc helped me out, I’ve tried reaching out other companies they declined, very easy and quick response!!
29 October 2025
Reply from PrivateDoc
Thank you so much for your lovely review.
We're pleased to hear you were happy with the quick and individualised service.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
Natalie
Very prompt delivery and service easy…
Very prompt delivery and service easy to order would recommend.
28 October 2025
Reply from PrivateDoc
Thank you so much for your lovely review Alicia! We're pleased to hear you were happy with the fast and reliable service.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
Natalie
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Sharon.
We really appreciate your support and look forward to helping you again in the future
Kind regards
Natalie
Quick and prompt delivery.
23 October 2025
Reply from PrivateDoc
Thank you Jonathan for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Easy straight forward staff polite with…
Easy straight forward staff polite with knowledge
22 October 2025
Reply from PrivateDoc
Thank you for your review Tim
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Speedy and efficient
17 October 2025
Reply from PrivateDoc
Thank you Mrs Bourne for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Sheila
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Very happy
Amazing service very fast and reliable and the delivery came so quick my parcel came next day 🥰so happy 😊
16 October 2025
Reply from PrivateDoc
Thank you so much for your lovely review Mia! We're thrilled to hear you were happy with the fast and reliable service.
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
I was given excellent advice and…
I was given excellent advice and support. My weight loss journey was very successful ,
9 October 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Derek
Kind regards
Min
Consistently good service over the past…
Consistently good service over the past 1.5 years. From interacting with clinical staff through to the simple ordering process and next day delivery. They genuinely care about ensuring your treatment is right for you and not just shifting boxes.
8 October 2025
Reply from PrivateDoc
Thank you Craig for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Great service
Thorough consultation, I appreciated the opportunity to explain why I felt the medication could help me. Quick decision and delivery of item. Treatment plan and supportive videos very helpful.
8 October 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review
Kind regards
Min
Perfect PrivateDoc
7 October 2025
Reply from PrivateDoc
Thank you for your 5* review Violetta. We really appreciate the feedback.
Kind regards
Min
Stop smoking …
Very good straight forward experience with PrivateDoc all went really well. I got tablets to help me stop smoking and I don’t smoke at all now. Wonderful
28 June 2025
Reply from PrivateDoc
Thank you for your 5 Star review Ann! We're really pleased to hear that you had a smooth experience and most importantly, that you've successfully stopped smoking, that’s an incredible achievement!
Kind regards
Min
Easy quick delivery
Easy quick delivery. Great contact to let me know what was happening and when my parcel would arrive.
2 October 2025
Reply from PrivateDoc
Thank you Viki for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Reply from PrivateDoc
Thank you for your review Kerry
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
So helpfull
7 October 2025
Reply from PrivateDoc
Thank you for your 5* review Paul. We really appreciate the feedback.
Kind regards
Min
Fantastic service from start to finish
Fantastic service from start to finish. Quick delivery after all the checks done. Recommend to friends 100%
2 October 2025
Reply from PrivateDoc
Thank you for your review Sandra
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Great
Helpful, thorough and speedy delivery.
Too early to comment on whether the medication is helping with weight loss but my cravings have gone.
1 October 2025
Reply from PrivateDoc
Thank you Amy for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Great Experience, Especially for Muslim Women...
I ordered a weight loss injection from Privatedoc and had a very positive experience. At first, I was asked to provide images, and I explained that due to religious reasons I couldn’t wear gym clothes. I emailed Min, who was extremely helpful. He spoke to the relevant person and confirmed that I could wear loose-fitting clothes and didn’t need to show my face.
This was such a relief, especially for ladies, particularly Muslim women, who might feel uncomfortable or scared about sharing images. Min was very supportive and replied to all my queries within just a couple of minutes.
Once I uploaded my images, the doctor approved my injection quickly, and the delivery was very fast. I received my order within the one-hour window provided, so I knew exactly when it would arrive.
The website itself is also user-friendly and easy to use. Creating an account was simple, and all the relevant information was easy to find. I also received clear guidance with my medicine, including what to do and how to seek help if something goes wrong.
Overall, I’m very happy with my experience. Privatedoc is professional, responsive, and considerate of individual needs. Highly recommended!
18 September 2025
Unprompted review
Reply from PrivateDoc
Thank you Iram for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
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