they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very good. I have some prescription items, and the practitioner was both thorough and knowledgeable- but, equally important, also very 'human'. I appreciated that there's a dedicated person, an... See more
Company replied
My order “disappeared “ from my elected pick up point… (a large chain of shops in shops!!) Not Privatedoc fault!! After calling and speaking to a real person (not always possible these days) Natalie... See more
Company replied
As an older patient with some health issues, it was important for me to feel safe with weight loss treatment. I am so glad I chose Privatedoc as they are always prompt to answer any medical or other... See more
Company replied
Company details
- #24 of 106 best companies in Pharmacy
- #9 of 26 best companies in Women's Health Clinic
- #17 of 106 best companies in Online Pharmacy
- #9 of 36 best companies in Online Prescription Medication Vendor
- #44 of 279 best companies in Vitamin & Supplements Shop
- #11 of 68 best companies in Weight-Loss Service
Written by the company
PrivateDoc is an Online Digital Health Clinic providing safe and secure online doctor consultations for several different conditions including weight loss injections, men's health, allergies, contraception, hair loss, skincare and more. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best. Our doctors are UK GMC registered and all of the genuine medication prescribed is dispensed from a UK Pharmacy. PrivateDoc is regulated in the UK by the Care Quality Commission.
About PrivateDoc
Written by the company
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
Contact info
Unit 7, Wharfside House, IP14 1RD, Stowmarket, United Kingdom
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very prompt
29 August 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Angela
Kind regards
Min
Fast delivery and great helpdesk
29 August 2025
Reply from PrivateDoc
Many thanks for the 5 Star rating review Kym
Kind regards
Min
I liked everything
I liked everything very much.Very quickly accepted the order, quickly delivered. Thank you
27 August 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review.
Kind regards
Min
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Nikki
Kind regards
Min
Reply from PrivateDoc
Thank you for your review Evan
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Easy to use website and quick…
Easy to use website and quick turnaround and delivery of items
31 July 2025
Reply from PrivateDoc
Many thanks for the 5 Star rating review
Kind regards
Min
Absolutely wonderful service
Absolutely wonderful service. The doctors were very thorough, making sure the prescription was correct for what I needed. The process was easy, the prescription was issued and delivered the next day. Thank you so much. I look forward to placing orders in the future.
25 July 2025
Reply from PrivateDoc
Thank you for your review Andrea
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Reply from PrivateDoc
Many thanks for the 5 Star rating review Eileen
Kind regards
Min
Excellent service …
My prescription was out of stock from our local and nhs pharmacy so I filled in The online form with private doc to advise me when back in stock. Which they did 5 weeks after my request and I got the prescription filled quickly and easily and my local pharmacy still cannot get stock. Excellent service
19 July 2025
Reply from PrivateDoc
Thank you Mandy for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Reply from PrivateDoc
Thank you Katharine for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Reply from PrivateDoc
Thank you for your review Lucy
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Irene
Kind regards
Min
Consultation online was thorough and…
Consultation online was thorough and approved quickly. Order was delivered within a couple of days from placing order. Very quick and efficient. Very pleased and prefer order online as don’t have to take time off work to order repeat prescriptions.
26 June 2025
Reply from PrivateDoc
Thank you Angela for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Reply from PrivateDoc
Thank you Nick for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
They listen to you.
I cannot thank PrivateDoc enough, when you are in a bit of a hole and need just a little bit of help, they listened to me.
12 June 2025
Reply from PrivateDoc
Thank you for the fantastic 5 Star review Shelley
Kind regards
Min
Reply from PrivateDoc
Thank you Lisa for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
My order “disappeared “ from my elected…
My order “disappeared “ from my elected pick up point… (a large chain of shops in shops!!) Not Privatedoc fault!!
After calling and speaking to a real person (not always possible these days) Natalie was excellent and on the case immediately chasing the order and whereabouts- never located- it was replaced without question well done Natalie!!! Thanks
28 May 2025
Unprompted review
Reply from PrivateDoc
Thank you Mike for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Great service
23 May 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Farah
Kind regards
Min
Great service
Very quick and efficient service … from diagnosis to treatment. Have no hesitation in recommending
22 May 2025
Reply from PrivateDoc
Thank you Ruth for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Reply from PrivateDoc
Thank you for your review Zoe,
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
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