Private Medical Clinic - London Reviews 5

TrustScore 3.5 out of 5

3.5

Light Centre, 10 Portman Square, W1H 6AZ London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service for my 14 year old daughter for tonsilitis. Prescription issued promptly. Very thorough service via the telephone from the GP we spoke to. Thank you

Company replied

Rated 5 out of 5 stars

thankz u zo much for lizening + helping wen no l elze wud am reely gratful

Company replied

Rated 2 out of 5 stars

I liked that they are very quick to offer solutions and listen to what you have to say. However I didn't like that I wasn't given the total overview of what the costs were so I ended up paying for som... See more

Company replied

Rated 5 out of 5 stars

Very thorough, friendly appointment, took me through everything step by step.

Company replied


Company details

  1. #21 of 23 best companies in Medical centre
  2. #25 of 28 best companies in Doctor
  3. #11 of 12 best companies in General Practitioner
  4. #16 of 16 best companies in Local Medical Service
  5. #4 of 4 best companies in Surgical Clinic
  6. #3 of 3 best companies in Walk-in clinic

Written by the company

Discover fast, discreet care at our CQC‑registered private GP clinic in Marylebone, London. We offer same‑day private GP appointments—in‑clinic, video, call or home—by UK‑trained, GMC‑registered GPs with no NHS wait times. From routine consultations, repeat prescriptions, vaccinations, and blood tests (results in 24h) to specialist referrals and mental‑health support, we deliver compassionate, personalised care. Located steps from Bond Street & Regents Park, we serve Marylebone, Mayfair, Fitzrovia, and Greater London. Book online or by phone today.


Contact info

  • Light Centre, 10 Portman Square, W1H 6AZ, London, England, United Kingdom

  • 0208 050 0379

3.5

Average

TrustScore 3.5 out of 5

5 reviews

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Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Not happy

I liked that they are very quick to offer solutions and listen to what you have to say. However I didn't like that I wasn't given the total overview of what the costs were so I ended up paying for something that I wouldn't pay for if onknew that there would be an extra cost afterwards that didn't make me happy.

15 April 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Tasnim,
Thank you for taking the time to share your experience. We’re glad to hear you felt heard and supported during your consultation.
We’re sorry to hear that you were dissatisfied with the costs involved. Our clinicians do provide a breakdown of fees before proceeding with any treatment, and we encourage patients to ask any questions at the time to ensure full clarity. That said, we appreciate your feedback and will continue to review how we communicate this.
Naima Khan – Clinical Coordinator

Rated 1 out of 5 stars

Never again


Never again.

We have called to obtain a GP referral
To private paediatric ent specialist. The GP from private medical clinic has taken detailed history and offered in person assessment for 65gbp extra or to issue a referral letter for 100 gbp extra without any assessment.
This is ss far from medicine and patient care as you can get. NEVER AGAIN.

17 March 2026
Unprompted review
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Denis,
We have reviewed your comments but have been unable to locate any record of your booking, and it may relate to another provider.

Please contact us directly at manager@privatemedicalclinic.co.uk
so I can investigate this further and assist you.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Amazing service for my 14 year old…

Amazing service for my 14 year old daughter for tonsilitis. Prescription issued promptly. Very thorough service via the telephone from the GP we spoke to. Thank you

14 March 2026
Unprompted review
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Lisa,
Thank you for your kind feedback. We’re pleased to hear that your daughter received thorough care and that the prescription was issued promptly following the telephone consultation. Providing efficient, supportive private GP care for families is an important part of our service.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Very thorough

Very thorough, friendly appointment, took me through everything step by step.

9 March 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear James,
Thank you for your kind feedback. We’re pleased to hear that your appointment was thorough, friendly, and clearly explained step by step. Providing professional, patient-centred private GP care with clear communication is a key part of our service.

Kind regards,
Merima - Practice Manager

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