Private Tours England Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and engaging personalities, often making trips feel like traveling with a friend. The service is frequently highlighted as well-organized and accommodating, with many appreciating the personalized itineraries and seamless execution of their holidays. Reviewers also commend the drivers for their punctuality, safe driving, and ability to enhance the journey with interesting stories and local insights. The booking process is noted for its ease and flexibility, with the company being responsive and helpful in designing custom tours. The locations visited are consistently enjoyed, with guides often adding significant value to the experience through their expertise.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency, promptness, and accommodating... See more

Location

Customers consistently note positive experiences with location, appreciating the selection of places like... See more

Holidays

People report positive experiences with holidays, describing them as amazing, unforgettable, and the best... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and efficient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Private Tours England journey was amazing! Simon, our driver, showed up at exactly the right time, told us fantastic stories/info/tales as we drove, and was extremely helpful and clear about timin... See more

Rated 5 out of 5 stars

We contacted Private Tours only about a week ahead of when we wanted the tour and they were able to accommodate us. Our driver, Antony, was excellent, safe, flexible to schedule changes, and courteou... See more

Rated 5 out of 5 stars

Absolutely amazing driver Kevin . He went above and beyond — not only was he professional, punctual, and made me feel completely safe, but he was also incredibly kind and thoughtful. He helped me film... See more

Rated 5 out of 5 stars

Our 10 day tour was well organized with guided attractions at each location. Guides were well prepared, and knew their histories thoroughly. Stonehenge, Bath, Windsor Castle, London, Greenwich, Cots... See more


Company details

  1. Travel agent

Written by the company

Experience England with your private tour guide as you discover the home of Shakespeare, the birthplace of the Beatles, the inspiration behind Jane Austin, and much more besides. For driver-guided tours across England and Britain, or specialist blue-badge guided experiences and day trips to our most famous monuments and locations like the Tower of London, Stonehenge, or Windsor Castle, simply contact our team and we will take care of every aspect of your vacation for you. We will design a complimentary itinerary tailored to your tastes, full of ideas, locations, and gorgeous scenic spots that we are sure you will love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Highly knowledgeable tour guide

We had an amazing time with Dean and visiting your beautiful country. Everyone we met were warm, engaging, and friendly. Dean was amazing. His history knowledge and appreciation for the sights we visited added great value to our experience. His van was perfect and comfortable for the longer trips we took. He knew so many little tricks to optimize time and our experience. My wife and I are truly grateful for his knowledge and all the fun conversations we had.
It has also been great working with your firm as we planned this trip and experience. Thank you for everything.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful guided tour by Peter

Peter did a great job. He is courteous and exceptionally knowledgeable . We truly appreciated all the historical information he shared with us . Peter made our journey very enjoyable and informative .

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much for your assistance

Thank you so much for your assistance. The process from start to finish was excellent. Great communication, great value, and just a pleasure to do business with you. Please know that Shane was wonderful – knowledgeable, friendly, and accommodating. We would book through Private Tours of England again in a heartbeat.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Experience

We had a great experience with Private Tours England. Communication was easy during the booking process. Our driver, Dean, was on time picking us up. His van was clean as if it was brand new and water bottles were provided. Very professional and we enjoyed talking with him throughout our day. He walked us up to the gate at Stonehenge and Windsor Castle and to the door at The Shambles where we ate lunch. Total professional!!! Would book through the company again without question and request Dean as our driver.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Visited the UK with family for the…

Visited the UK with family for the first time and left feeling like we experienced all and took in the culture in just 4 days, thanks to Dean. He has a vast source of knowledge that we all enjoyed to learn. Great driver with a great sense of humor. Thanks Dean!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Four days in London

From the initial planning to the four days in London every detail was handled and everything went off exactly as planned. We had Dean Bowman as a driver. From the moment we landed at Heathrow until he dropped us in Birmingham he accommodated all of our wishes. He was always on time, had links to our entry tickets, was patient with two of our group with mobility issues and was a wealth of information about the city.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

A seamless experience

Our trip with PTE was a great experience that we would do again. Booking the trip was easy, they were able to work all the things we wanted to see and do into a short 12 day frame (we traveled throughout the whole country) and made the whole process seamless. Before the trip we talked about anything extra (afternoon teas, reservations for Valentine’s Day, etc.) and they were able to make it all happen and make the trip memorable for us. Traveling with a child under 2 can be tough, but PTE helping us to get everything booked and really just making it so we had to “show up” made it much easier.

Our driver for the trip, Dean, was absolutely phenomenal. He had a wealth of knowledge of not just the country and attractions we were going to, but also many other subjects. With how much time we spent in the car he really tried to keep us entertained and talking. Even on a day when we had no driving, he spent the day walking with us and was truly a pleasure to be around. The car was always spotless inside and out, and we always knew that no matter where we were going that we would be on time. His attitude was always fantastic, and dealing with a sometimes screaming 2 year old I was thankful for his patience!

We have tried group tours and private tours, and I can say that well we always had a great experience on group tours, the service on a private tour and the ability to make your own schedule is something that will keep me coming back. PTE was great to deal with and we will be looking to them for our next trip to the UK.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

This might be the best experience I’ve…

This might be the best experience I’ve ever had with a company in terms of customer service! Leading into our trip, Megan went out of her way to adjust our itinerary to our needs and wishes and even discounted the trip based on one of our party falling out of the trip last minute so that we could afford it.

On the day of, Mark customized our experience by showing up in our hotel lobby as Mr. napkin head :-)…what a wonderful way to kick off our true “the holiday (movie)” tour around Christmas time! I can’t say enough good things about this company. I would only book with them from here on out!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Tour to Cotsworld and Manchester

Both my husband and I truly enjoyed the journey with Private Tours England (PTE) to Manchester. We had a great time touring Old Trafford. We had Mark to thank for bringing us to Cotsworld and driving us along the picturesque countryside. It was beautiful and breathtaking. If there is one place we want to return, it would be Cotsworld - to explore more and spend some time breathing the fresh cold air and mix with the friendly locals. We hope to do this with PTE again in our next trip to the UK. Mark, our tour guide, was wonderful!

Thank you to the PTE team, i.e. Laura, Kyle and Sandie for speedily responding to my emails, and for gaining my trust. I am the type of person who do not trust someone or a company easily, therefore in my email comm with PTE, I had asked lengthy questions intentionally to do a due diligence, albeit virtually. With many scamming incidents lately, I was very careful before committing to this tour.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Our experience

Dean, our driver and guide was excellent, informative and funny. He took care of my family and me. It was well worth to have private service to Windsor.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent organization and planning

Excellent organization and planning! Almost every detail including meals, ticketing, guides were planned for!
We absolutely loved the stress-free program and had only to turn up on time before being whisked away in the Mercedes van for the days' itinerary. Dean, our driver and guide, was most reliable and professional. He also made personal recommendations and gave running commentaries along the way based on his experience, local knowledge and history. We really appreciated it!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Great driver, great tour experience....

Shane was our driver to the Old Vic and around London town to 4 Banksy locations including the the graffitti tunnel under the Leak St arches that i had not heard of. He's an excellent driver and went out his way to show us how to get to the Bridge theatre. This was a spontaneous request in traffic and he didnt blink an eye. Had a wonderful experince and recommend Private Tours of England.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Fun and Informative

Dean connected with all of us. He was funny and very informative about the city. He tried hard to make our experience memorable and personal. We were a multigenerational group and Dean did awesome making it fun. We would all recommend Dean!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Two Week UK Tour 2024

The first circuit of our tour was of England and Wales with driver guide Kyri. The experience was fabulous. Kyri was very personable, humorous, knowledgeable and expert at adjusting our itinerary on the go. Next we met driver guide Callum for a journey through Scotland. From Edinburgh through the Highlands and Isle of Skye, Callum showed his local knowledge, passion for all things Scottish and a commitment to service. Overall, our experience was excellent & highly recommended.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

The absolute BEST!!!!

Our large group came to London from the US for my wife’s 50th birthday. Our day spent with Dean & Shane was nothing short of spectacular! Our 10 hour adventure began in London and took us to Woodhenge and Stonehenge, then to Windsor Castle, and then back to London. Every single step of the way was absolutely perfect. From the start, they made us all feel totally safe & comfortable in an unfamiliar country. They were kind, knowledgeable, flexible and so personable! They felt like part of our group! If we could give them more than 5 stars, we would without hesitation. We cannot thank them enough for a day of absolutely UNFORGETTABLE memories!! Thank you Dean & Shane!!!!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Searching Reese's Roots

Everything about this trip was as promised. We were picked up at Heathrow by Calvin who made us feel welcome from the first sentence. Our hotel stays were lovely and without any issues. The food at all of them was delicious.

Our driver Mark quickly rose to the challenge after asking what we wanted from our tour. Our intention was to visit the towns and churches that some of Reese's ancestors were a part of and to access any information available regarding these people who lived in the late 1500's to 1640. Mark made it his business to locate the churches and offices which might provide us with such information.

We appreciated the ability to change some of the itinerary with Mark as needed and discovered additional places in Ipswich related to Reese's history and where he could access information from back in the States via the internet.

Mark also chose some delightful routes to travel and experience. We saw the real England away from London thanks to his choices. Flatford Mill was a pure delight to see and one of the highlights of the trip.

All of the tours were of interest to us and we learned much from having experienced them. In retrospect, we probably tried to do too much but I would not change a thing about the trip except to schedule mid-day meals a little better.

Our communication with Laura at Private Tours was plentiful and friendly. It was a big plus for us to not have to navigate directions, decide on hotels, or buy tickets. We were met every morning promptly and taken to our hotel when it was deemed by us that the day touring was complete. The only thing we had to decide was our evening plans. Wifi in the car was a very nice perk. The team of Laura, Sandie, Calvin and Mark made all the difference.

We would definitely use this tour company again and are recommending it to friends and family.

6 November 2024
Unprompted review

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