Private Tours England Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and engaging personalities, often making trips feel like traveling with a friend. The service is frequently highlighted as well-organized and accommodating, with many appreciating the personalized itineraries and seamless execution of their holidays. Reviewers also commend the drivers for their punctuality, safe driving, and ability to enhance the journey with interesting stories and local insights. The booking process is noted for its ease and flexibility, with the company being responsive and helpful in designing custom tours. The locations visited are consistently enjoyed, with guides often adding significant value to the experience through their expertise.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency, promptness, and accommodating... See more

Location

Customers consistently note positive experiences with location, appreciating the selection of places like... See more

Holidays

People report positive experiences with holidays, describing them as amazing, unforgettable, and the best... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and efficient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Private Tours England journey was amazing! Simon, our driver, showed up at exactly the right time, told us fantastic stories/info/tales as we drove, and was extremely helpful and clear about timin... See more

Rated 5 out of 5 stars

We contacted Private Tours only about a week ahead of when we wanted the tour and they were able to accommodate us. Our driver, Antony, was excellent, safe, flexible to schedule changes, and courteou... See more

Rated 5 out of 5 stars

Absolutely amazing driver Kevin . He went above and beyond — not only was he professional, punctual, and made me feel completely safe, but he was also incredibly kind and thoughtful. He helped me film... See more

Rated 5 out of 5 stars

Our 10 day tour was well organized with guided attractions at each location. Guides were well prepared, and knew their histories thoroughly. Stonehenge, Bath, Windsor Castle, London, Greenwich, Cots... See more


Company details

  1. Travel agent

Written by the company

Experience England with your private tour guide as you discover the home of Shakespeare, the birthplace of the Beatles, the inspiration behind Jane Austin, and much more besides. For driver-guided tours across England and Britain, or specialist blue-badge guided experiences and day trips to our most famous monuments and locations like the Tower of London, Stonehenge, or Windsor Castle, simply contact our team and we will take care of every aspect of your vacation for you. We will design a complimentary itinerary tailored to your tastes, full of ideas, locations, and gorgeous scenic spots that we are sure you will love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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Rated 5 out of 5 stars

Searching Reese's Roots

Everything about this trip was as promised. We were picked up at Heathrow by Calvin who made us feel welcome from the first sentence. Our hotel stays were lovely and without any issues. The food at all of them was delicious.

Our driver Mark quickly rose to the challenge after asking what we wanted from our tour. Our intention was to visit the towns and churches that some of Reese's ancestors were a part of and to access any information available regarding these people who lived in the late 1500's to 1640. Mark made it his business to locate the churches and offices which might provide us with such information.

We appreciated the ability to change some of the itinerary with Mark as needed and discovered additional places in Ipswich related to Reese's history and where he could access information from back in the States via the internet.

Mark also chose some delightful routes to travel and experience. We saw the real England away from London thanks to his choices. Flatford Mill was a pure delight to see and one of the highlights of the trip.

All of the tours were of interest to us and we learned much from having experienced them. In retrospect, we probably tried to do too much but I would not change a thing about the trip except to schedule mid-day meals a little better.

Our communication with Laura at Private Tours was plentiful and friendly. It was a big plus for us to not have to navigate directions, decide on hotels, or buy tickets. We were met every morning promptly and taken to our hotel when it was deemed by us that the day touring was complete. The only thing we had to decide was our evening plans. Wifi in the car was a very nice perk. The team of Laura, Sandie, Calvin and Mark made all the difference.

We would definitely use this tour company again and are recommending it to friends and family.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dean!

Dean was amazing! Customized the tour to what we wanted and showed us amazing villages. Would absolutely recommend and he made the day unforgettable.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Tour with Peter

We had a great tour with Peter all over Wales for 8 days. He took us anywhere we wanted to go and was an excellent historian. He was always timely and driving was great. His passion for history made the tour both educational and enjoyable.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Private Tours…

I highly recommend Private Tours England! Emma helped me to create the itinerary which included various stops throughout the Cotswolds. Dean was a wonderful driver and tour guide! His offered creative suggestions to help make the afternoon with my daughter fun and enjoyable. He knew exactly where to take us for the perfect Instagram pictures, told hilarious stories while giving us a history lesson of England and kept us entertained throughout the trip. Thank you for a seamless afternoon! I will most definitely tell all my friends to book with PTE.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Beauty and history in a lovely package!

Fantastic time exploring the world outside of London. Our guide Dean was terrific. Knowledgeable, personable and quickly understood our interests. He recommended sites to see that added to our understanding of history and the areas we travelled to. The planning group at Private Tours England was very responsive and included everything we wanted to see. The one observation was that we did a bit a backtracking when travelling between towns which took up time and didn’t add to the experience. On the whole it was a wonderful trip and we are most appreciative.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Making Great Memories

Private Tours England did a great job putting together a memorable itinerary and coordinated details including all ticket purchases and transport. Special note of commendation for our driver-guide who added tremendously to the enjoyment of our trip. He was professional, personable, proficient and knowledgeable. Should you choose to use the services of Private Tours of England (highly recommended) including transport, be sure to ask for Calvin.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

“Exceptional UK Tour Experience with PTE: Seamless, Memorable, and Perfectly Tailored”

Here’s the review:

We had an absolutely fantastic trip with PTE. From start to finish, the service was exceptional, and we couldn’t have asked for a better way to explore the UK. We were especially delighted to see Shane as our driver on the last day—it was the perfect way to end our journey.

Despite a few issues in Scotland, PTE went above and beyond in their response, offering generous compensation when we only expected reimbursement for a couple of small items. We truly appreciate their thoughtfulness. The group had a wonderful day with access to electric carts, great weather, and lots of memories. Meanwhile, Mary and I had an incredible time visiting Stirling Castle, seeing the Kelpies, and soaking in the beauty of the Highlands.

The accommodations in York and Stratford were luxurious, and the train ride back to London was a highlight in itself. Overall, we are so glad we chose PTE. Laura and the entire team provided us with the best tour possible, perfectly tailored to our schedule. We highly recommend them for anyone looking to have a seamless and memorable experience in the UK. Thank you, PTE!

13 October 2024
Unprompted review
Rated 5 out of 5 stars

10 day trip to England.

What we loved was that we didn't have to think about anything. From the moment we landed in London until the day we left, Mason handled everything from driving us around, taking care of all the entry tickets and non-stop information about places that we were seeing, which allowed us to simply relax and enjoy our vacation. Highly recommend Mason and Mark.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

A lovely drive to Highgrove! …

Such a lovely experience from booking to going to Highgrove with Mason McQueen to our return trip! If you want a luxury tour outside of London I highly recommend this company! They are fantastic. We went to Highgrove and we learned so much from our guide!

14 October 2024
Unprompted review
Rated 5 out of 5 stars

1000% recommend

Dean was the greatest! Two midwest girls were treated to an English VIP experience. He kept us safe and took us all around the country. We even got to spend his birthday travelling with him and it is one he will never forget (ask him about his lovely birthday).

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Dean was amazing!!

Dean was amazing!!! He was very knowledgeable of all the places we went to. He had a great understanding of the city and got us to where we needed to go in a timely fashion. He was also very bending of our schedule. The first day we fell asleep and he waited for us the whole time. I felt awful about that. I can’t say enough great things about our trip to London and Deans guidance. Thanks for everything.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

A UK Tourist's Dream Guide

My expert historian and driver, Peter was extraordinarily knowledgeable as well as commendably kind and patient. I am beyond delighted with his service. I'm very nerdy and keenly interested in UK history. I tossed questions all day long to Peter at 3 locations, The Tower of London, Westminster Abbey, and Hampton Court, and I swear there was nothing he didn't know. Additionally, I have some mobility issues and Peter was there by my side to assist each step of the way. I got to see ALL of the 'must sees' on my list, and a great deal more. Peter was also patient with my slow pace AND with my shopping. Highly Recommended! (He's a history professor!)
Linda Michaels, M.A., Psychology

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Canterbury and Dover

I booked a tour to Canterbury and to Dover for my husband and I. Unfortunately my husband couldn’t make it was he was sick.
Shane was the best and just created a wonderful day for myself. I know that is harder with one and I really appreciated the extra history and things he told me. I give him a 10 stars out of 5 star review.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Dean was superb

Dean was superb — not just a safe and thoughtful driver, but also a knowledgeable and amiable companion on our multiple excursions in and out of London. Would engage him again. An unequivocally positive review from us.
Steve and Sharmaine (Colorado and St. Kitts)

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Great experience touring London area castles

The tour company was very responsive from the first contact. They provided good details on what to expect. The driver/guide was very knowledgeable and attentive. Peter was professional but also personable. His insights enhanced the overall experience at each venue.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent week touring England and Wales

Excellent week touring England and Wales. Tour company helped plan the details and were so great to work with. Our driver, Dean, made the trip easy, fun and interesting. What a great driver he is in Great Britain traffic! Would give more stars if I could.

30 September 2024
Unprompted review

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