Procure.ie Reviews 

297
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied


Company details

  1. Energy supplier
  2. also in
  3. Business broker
  4. Electric utility company
  5. Gas company
  6. Green energy supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(297)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have been working with Dean and…

We have been working with Dean and Procure for the past 3 years.
I cannot speak highly enough of the service.
Any queries answered promptly, everything explained clearly and without a doubt saving our business money on our energy costs.
John Coffey, Thyme Restaurant, Athlone

29 September 2026
Procure.ie logo

Reply from Procure.ie

Hi John,

Thank you for taking the time to leave us a five-star review. We really appreciate it and look forward to continuing this partnership together.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great experience, very professional

We had a great experience dealing with Paddy Small of Procure.ie when Paddy helped us to set up 8 new electricity accounts earlied this year. The paperwork element for account set up was handled very efficiently and professionally.

We went back for more support this week for another electricity account transfer. I have no hesitation in recommending Paddy and the team at Procure.ie

29 September 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a five-star review. We're delighted to hear you had a positive experience with Paddy and the team.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Our experience was great


Our experience was great. Very efficient and all matters were dealt with very professionally by John.
Very happy to renew and continue the business.

18 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Tony,

We're delighted to read about your experience; we really appreciate the review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Outstanding service from start to finish

Outstanding service from start to finish. They helped us identify the most suitable energy provider for our business, secured a competitive deal, and managed the switch efficiently with minimal effort required from our team. Professional, knowledgeable, and highly responsive throughout the process. We would highly recommend them to any business looking to reduce energy costs and improve efficiency.

(this is for Ireland even though my profile shows as Germany due to the set up of our company network)

2 April 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We're delighted we could reduce your costs and appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy was brilliant from start to finish

Paddy was brilliant from start to finish. Regular phone calls to give updates, he explained the whole process at the outset and got the request sorted very very quickly

18 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for leaving us a review, we truly appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

I found John very effcient and helpful.

I found John very effcient and helpful.
excellent service
we saved money on our commrcial gas bill with just one call and one email of a recent bill. thanks again John

18 September 2026
Procure.ie logo

Reply from Procure.ie

Hi William,

Thank you for taking the time to leave us a five-star review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

I found Procure.ie a fast friendly and…

I found Procure.ie a fast friendly and efficient service.
Their speed and communication second to none.
Saved me so much time in finding the best supplier to meet our needs.
5 star service.

17 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a five-star review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

We have used Dean in Procure.ie for all electric and gas supply contracts

We have used Dean in Procure.ie for the past 5 years in all our locations. Dean is always available, provides us with the most competitive rates and insights to the market and if there is an issue with the provider, it’s always sorted. Gas and electricity the number 1 consumable in our business across our 40+ Irish locations, so service levels and pricing are critical to our success. Procure.ie continuously deliver this.

Speed Queen - World No1 in Self-Service Laundry

18 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Patrick,

Thank you for the kind words! It's been a pleasure supporting your 40+ locations over the last five years. Looking forward to the years ahead.

Thank you,
Procure.ie

Rated 5 out of 5 stars

I've worked with Procure.ie and John…

I've worked with Procure.ie and John Small for a few years now. Owning a small business can be overwhelming, so having someone who's always willing to help and resolve any issue that comes up as well as negotiating the best prices for us has been a huge relief. I couldn't recommend them more highly.

10 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a five-star review. We really appreciate it, and we appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy/Procuro Excellent Service

Paddy was very thorough and knowledgeable.

Explained all our options clearly. Paddy handled all the contract set up processes for us and reduced our costs without our company having do any of the work.

I couldn't recommend them enough

10 September 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Ed,

We truly appreciate you taking the time to leave us a review. Thank you for the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Seamless Service & Great Savings from Paddy

Paddy Small from Procure.ie reached out with great new, cost-effective electricity options for Handsome Burger. The whole process was seamless and straightforward from start to finish. Highly recommend Paddy and the team for making utility management so easy!

8 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Robins,

Thank you for taking the time to leave us a review- we really appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Prompt friendly service

Great service by Paddy and the team.

8 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a five-star review!

Thank you,
Procure.ie

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