Procure.ie Reviews 

297
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied


Company details

  1. Energy supplier
  2. also in
  3. Business broker
  4. Electric utility company
  5. Gas company
  6. Green energy supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(297)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options. He is happy to repeat and simplify information if needed. Most importantly, he is focused on saving you money. Well done Paddy and team and thank you for everything.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Ciarán,

Thank you for the five-star review. We're delighted to read about your experience and look forward to continuing to work together.

Thank you,
Procure.ie

Rated 5 out of 5 stars

I was contacted by Paddy Small and he…

I was contacted by Paddy Small and he organised the transition to a new supplier without any fuss or complications. I will recommend Procure to other friends of mine.

7 September 2026
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Reply from Procure.ie

Hi there,

Thank you for the five-star review and recommendation; we greatly appreciate it.

Thank you,
Procure.ie

Rated 5 out of 5 stars

The company was very easy to deal with…

The company was very easy to deal with and made the process of switching over very clear and straight forward

7 September 2026
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Reply from Procure.ie

Hi Diarmuid,

Thank you for taking the time to leave us a review; we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy Small was a pleasure to deal with…

Paddy Small was a pleasure to deal with and looked after me and my company with care and professionalism. Thanks Paddy talk to you for my next review of my electricity suppliers . Kind regards Suzanne.

7 September 2026
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Reply from Procure.ie

Hi Suzanne,

Thank you for this great review! We look forward to helping you again at your next review.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Good service and good communication

Good service and good communication. Made the process streamlined and quick. Would definitely use them again.

7 September 2026
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Reply from Procure.ie

Hi there,

Thank you for sharing your experience with us; we're really grateful that you took the time to leave this review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

from the moment i rang them

from the moment i rang them , they took control of thewhole process. the switch was effortless, and saved me money for the next two years

2 May 2026
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Reply from Procure.ie

Hi Kieran,

Thank you for sharing your experience. We really appreciate you taking the time to leave this review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent experience from start to finish

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed throughout the entire process. Highly recommend Paddy and Procure.ie for all your switching needs.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Brian,

Thank you for the excellent review! We're delighted that Paddy could handle all the heavy lifting, secure a great rate, and keep you informed the whole way through. Thank you for recommending Procure.ie!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy Small has always been a great…

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very responsive, and always willing to go the extra mile to help. We would have no hesitation in recommending Procure.ie and their services.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave this review! Managing energy needs across eight companies is no small task. We really appreciate the trust and the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Review procure

Procure were great to deal with.got us great rate on gas electricity. Paddy Small was very helpful..Explained everything in detail..would recommend Procure.ie

7 September 2026
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Reply from Procure.ie

Hi Niall,

Thank you for taking the time to leave us a review and for the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

I was very wary of switching but Paddy…

I was very wary of switching but Paddy made it all very easy...
I'd highly recommend Procure.ie and Paddy for a speedy & efficient changeover & of course a good deal too...
Kris Hayes..

7 September 2026
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Reply from Procure.ie

Hi Kris,

Thank you for sharing this! We're glad Paddy could ease your concerns about switching and make the changeover quick. Thanks so much for recommending Procure.ie.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy has been amazing at cutting our…

Paddy has been amazing at cutting our bills for us. He is also very proactive and ahead on all renewal dates.

7 September 2026
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Reply from Procure.ie

Hi Alice,

Thank you for the five-star review! We're delighted we could help.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very professional and transparent from…

Very professional and transparent from the start. Paddy has been in touch during the whole journey and explained all the in and outs in fine detail. Couldn't be happier with the support we received from him and his team.

12 August 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Lukas,

Thank you for taking the time to leave us a five-star review; we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

I had a great experience dealing with Paddy

We had a great experience dealing with Paddy from Procure.ie. He contacted us regarding the electricity account for Bravo Fitness and took the time to clearly explain the different options available and the potential savings from switching providers.
We're usually fairly reluctant when it comes to changing electricity companies, but there was no pressure at all. He was very professional, knowledgeable and straightforward to deal with, and made the whole process extremely easy from start to finish.
Delighted with the service and would have no hesitation recommending him to any other business looking to review their electricity costs.

7 September 2026
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Reply from Procure.ie

Hi James,

Thank you for taking the time to write this! We're so pleased Paddy's made switching feel easy rather than stressful for Bravo Fitness. Thanks a million for the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Review

Paddy and the team are great to deal with. Always get us the best rates and best supplier. I would highly recommend Procure.

Hertz Lease.

8 September 2026
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Reply from Procure.ie

Hi there,

Thank you for the great feedback! We're so glad Paddy and the team could get you the best rates and supplier. We really appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Procure.ie - Highly recommend

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with the very pleasant and efficient Paddy Small. Paddy delivered the message, including the clear savings we would make very concisely and the whole process was very fast and he made it easy for me to make a quick decision. Highly recommend! We saved over 50% in our energy bills.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Anthony,

Thank you for the five-star review! We're thrilled that Paddy made the process so quick and easy. We'll pass this along to him. Thanks for recommending us!

Thank you,
Procure.ie

Rated 5 out of 5 stars

very happy with the service from…

very happy with the service from procure and Paddy's assistance. They achieved a huge saving on our salon energy bills for us. We later had an issue with changing billing info and our energy supplier was unhelpful and only had a solution that would have cost us money ..... Paddy was able to get it resolved for us within 24 hours free of charge

20 July 2026
Unprompted review
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Reply from Procure.ie

Hi Danielle,

Thank you for the excellent review! We're delighted we could reduce your energy bills and look forward to working together.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent Service

Fantastic pricing results and a thoroughly professional service from Paddy and the team in Procure.

7 September 2026
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Reply from Procure.ie

Hi Stephen,

Thank you for taking the time to leave us a review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

We are a small company that has…

We are a small company that has struggled with over heads like a lot of companies over recent years . getting access to greater pricing has really help and I can't thank the team in Procure.ie enough for there help

8 September 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Stephen,

We really appreciate you taking the time to leave us a review and for the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very responsive and supportive…

Very responsive and supportive throughout the term of the contract. Competitive pricing.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Ruth.

Thank you for the five-star review! We really appreciate the recommendation and look forward to continuing to support your business.

Thank you,
Procure.ie

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