Procure.ie Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied


Company details

  1. Energy supplier
  2. also in
  3. Business broker
  4. Electric utility company
  5. Gas company
  6. Green energy supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(298)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very responsive and supportive…

Very responsive and supportive throughout the term of the contract. Competitive pricing.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Ruth.

Thank you for the five-star review! We really appreciate the recommendation and look forward to continuing to support your business.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Extremely professional and prompt

Extremely professional, very decisive and updated all utilities in super quick time. Paddy Small is a brilliant communicator and explains all the various elements in detail and reverted in a very quick time frame with savings across many areas to my business. I would urge any small / medium business to get in touch with Paddy Small

7 July 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Patrick,

Thank you for the five-star review. We really appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Everything was done for us

Everything was done for us. It was fast and efficient.
Paddy was excellent.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for the five-star review, we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent service

Paddy was very efficient from the word go. He made everything extremely easy to switch suppliers and goes above and beyond to ensure a good service

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Effortless transition from utility…

Effortless transition from utility suppliers and full support of the Procure team to make sure everything went without any issues. Great savings across all our utility bills.
I would definitely recommend procure for cost savings and a smooth transition.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Cyril,

Thank you for the five-star review! Delighted that the transition was effortless and that our team could support you every step of the way. Thank you for the recommendation.

Procure.ie

Rated 5 out of 5 stars

Recommendation

Paddy is always quick to respond and follow up on any queries, very professional.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for the five-star review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very helpful and knowledgeable…

Very helpful and knowledgeable Representive help me get the best tailored plan for my business and saved me big time on my energy cost's...
I'd recommend them highly to anyone and everyone
Very pleased 😊

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Padraig,

Thank you for the five-star review! We really appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast and Efficient.
Highly recommended . Paddy is very professional and great dealing with him.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Sunita,

Thank you for the five-star review; we greatly appreciate it.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Made contact with procure for our new…

Made contact with procure for our new business and made a connection with a wonderful guy called paddy small. The experience and knowledge paddy has is fantastic would highly recommend both paddy and procure.

7 September 2026
Procure.ie logo

Reply from Procure.ie

Hi Tracy,

Thanks so much for the five-star review! We really appreciate the recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy and the Team in Procure.ie made…

Paddy and the Team in Procure.ie made the change over from our existing Energy Supplier seamless. We are now saving Over a €1000 per year on Energy. In a small business it’s a great Result.
Robert Murphy
Post Master
Ballymun

2 April 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Robert,

Thanks so much, Robert! We're delighted Paddy and the team made the switch seamless, and thrilled it's saving you over €1000 a year. We really appreciate the review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Experienced & helpful staff

Experienced & helpful staff. Good service of our account and real cost savings

1 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We truly appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Procure

Procure (Paddy looks after our account), understood our needs. They recommended several options. The pricing they achieved was better than competition with quick turn around on quotes.

1 September 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

I'm very happy to know that you are on…

I'm very happy to know that you are on the ball regarding me contract expiry date, it is good to know that I will not be exposed to the out of contract rates.

Thank you

31 August 2026
Procure.ie logo

Reply from Procure.ie

Hi Ronnie,

Thank you for your feedback. We really appreciate you taking the time to leave us a review.

Thank you,
Procure.ie

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