I've had my Rocket machine and coffee subscription for a little while now and have been really impressed with the whole experience. The machine itself is fantastic, and the coffee I've been rec... See more
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Fast & efficient delivery even here in the Central Highlands of Scotland which may as well be deepest Peru to most suppliers! Russ even talked me through the set up on the phone when I was little... See more
Great company to buy from, excellent communication too. I've been holding back from buying an espresso machine for years, being a died in the wool pour over person. None of the machines I'd sampled ca... See more
Excellent is all I can say Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time !... See more
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Excellent service
Excellent service. Wee hiccup in supplier delivery but great communication. Sorted quickly Will use again
Amazing service!!!!
Excellent service
Excellent. I was kept well informed throughout. My new coffee machine was delivered and unpacked in my kitchen and the packaging was taken away. 🙂
Fantastic Service and Setup
Fantastic service, accommodated my requirements and I loved the option of the custom panel colour service which was installed on a separate day and looks amazing.
Can't fault Tim or Lee.
Have and will use again for other home barista needs.
Excellent Service
We ordered the Rocket Appartamento Serie Rossa espresso machine and Faustino grinder. We were provided with excellent service throughout the process and are so grateful that both arrived in time for the holiday. A very big thank you to Tim and his team.
Happy customer that will return
I bought a Rocket Appartamento and some accessories and there was nothing short of fantastic service from Tim and team. As some previous reviews stated, they really go out of their way to make sure that you get speedy delivery and are attentive along the way. Highly recommended
Professional and friendly service from…
Professional and friendly service from Tim and team. Went extra mile to make sure I had delivery within a few days of ordering.
Premium service at no extra cost
Quick delivery date as well as a personal delivery service, would certainly recommend. Also got a bag of coffee beans thrown in, just loving it!
Great folk - highly recommended
Highly recommended - nice folk who plainly know their stuff and provide great service. I would definitely buy from them again.
Excellent help and guidance from Tim in…
Excellent help and guidance from Tim in selecting Espresso coffee machine and grinder, with timely updates on delivery arrangements and options. White glove service efficient and informative.
I really rate The Barista Club
I really rate The Barista Club. I talked to Tim on the phone, who was super helpful and talked me though purchasing with DivideBuy which was super easy. Combine that with the install service and you're onto a winner. Why buy from anywhere else! We purchased the Rocket Espresso Appartamento for our business and it has to be one of the best purchases we have made. We are only a small team and really does bring joy to our mornings.
A first class buying experience
A first class buying experience. Tim gave me a lot of helpful information ahead of the purchase and the offer of a part exchange for my Sage Barista Express made it easier to justify the upgrade! The engineer who installed the machine was did a great job, took the time to make sure I was happy with everything and gave me some tips to get the best from the Appartamento. Build quality is a big jump up from the Sage, and I'm getting much better and more consistent espresso from the same beans I've been using with the Sage. I can highly recommend The Barista Club if you are thinking of buying a Rocket machine.
Just took delivery of a Rocket…
Just took delivery of a Rocket Mozzafiato today. What an absolute dream machine! Class quality product which will take my Barista skills to a whole new level! Excellent service, could not have expected any better. Thank you Tim, I appreciate all your help and can't wait for the Rocket grinder to arrive completing the setup :-)
Prompt DPD delivery
So whilst on their website I noticed they had in stock some Rocket Cappuccino cups which I needed to replace the ones that I chipped. Added to basket, paid and 20 minutes later I was notified by DPD to advise that my package would be delivered the following day. So from paying to delivery was just 20 hours, amazing speed. Shall use again highly recommended 😬👍🏼👍🏼
Excellent service all round & great…
Excellent service all round & great demonstration of machine when delievered
Excellent service from beginning to…
Excellent service from beginning to end. Above and beyond! Thanks, Tim.
Hi there this is my 3rd review in a…
Hi there this is my 3rd review in a month i have brought a rocket appartamento rocket mozz and a rocket r58 I’m also waiting on my 4th purchase which is a grinder available some time next week and I have been really happy about the customer service Tim takes customer service to the next level I have never had service like that ever before and not once have I had guilt in my purchases and that is down to Tim every thing is a explained listed if you are looking for new or upgrade coffee machine you will not be disappointed with the barista club they are my go to company for all my coffees kit
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