Pro Espresso Reviews 341

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic from start to finish. Very keen to complete the purchase as I have been wanting a rocket for a while, Tim and the team were fantastic (incredibly patient too) with co-ordination and input. T... See more

Rated 5 out of 5 stars

I bought my Stone Lite from Pro Espresso and the whole experience was excellent. The machine arrived quickly, really well packaged, and without any drama. When I thought I’d run into an issue (which t... See more

Rated 5 out of 5 stars

Ordered the Rocket Appartamento Serie Nera from Pro Espresso and had the best experience. Tim has been fantastic from start to finish with answering all my questions and keeping me up to date with del... See more

Rated 4 out of 5 stars

When I ordered my new shiny grinder it was showing in stock. But it turned out that the last one had actually gone to a professional cyclist (I can forgive that seeing as I am actually a fan 😉). It t... See more


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4.8

Excellent

TrustScore 5 out of 5

341 reviews

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Rated 5 out of 5 stars

5* - Fantastic

It’s always nice when a selection of great products is backed up by great service & communication. Quick turn around between order and delivery Even helped me unpack and get my R58 up and running. Very happy!

7 May 2022
Rated 5 out of 5 stars

Thanks alot Tim on another excellent…

Thanks alot Tim on another excellent deal on the linea mini!!! I can’t recommend tim highly enough because I have brought so many machines in the last year and each time Tim’s come up trumps this is a genuine review I don’t normally review company’s only if they exceed my expectations thanks again tim

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Very quick service.

Very quick service.
The machine is very easy to set up and straight forward to use.
Business was readily contactable for delivery information and responded promptly to all emails.
Excellent service and a great product.

12 April 2022
Rated 5 out of 5 stars

Great to deal with

Great to deal with, phone call from the owner to explain delivery and offer any assistance needed. Delivery people unboxed it, put it where I wanted it and took the packaging away, great service.

6 April 2022
Rated 5 out of 5 stars

Pro Espresso at home, as the name suggests…

Great service and products, used the chat feature on the site a couple of times and Tim was really responsive and helpful with my order. Delivery was organised at a time convenient for me, and was also of a high standard as mentioned.
Though the range on site isn’t huge, it seems to be curated for excellent quality products, so definitely a case of quality over quantity.
Would highly recommend to those looking for pro espresso at home!

23 March 2022
Pro Espresso logo

Reply from Pro Espresso

Thanks Gideon. It was a pleasure to provide you with your Rocket Espresso machine. You're right we only work with selected quality manufacturers like Rocket to ensure we can provide the best service and support at all times. Thanks again. Tim

Rated 5 out of 5 stars

Excellent experience!

Excellent experience in purchasing my espresso machine. Great communication from Tim. Very proactive in clarifying some questions I had. Very knowledgable about their products and the options I had available. Went above and beyond in terms of facilitating collection of the Rocket machine I had purchased. Very happy to recommend them.

14 February 2022
Rated 5 out of 5 stars

The awesome Rocket Appartamento…

Having bought my awesome Rocket Appartamento through Pro Espresso/Barista Club recently i needed a bit of advice, i had a phone call with Tim yesterday and could not have been happier with the outcome.
Thoroughly professional, patient, courteous and knowledgeable, my questions were all answered without any feeling that i was asking stupid questions.
The experience has left me feeling that i have bought a machine off a superb company who’s only aim is to ensure total customer satisfaction.
Thank you Tim, it is greatly appreciated and you now have a lifetime customer.
Kind regards Jeremy

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent. I was kept well informed throughout. My new coffee machine was delivered and unpacked in my kitchen and the packaging was taken away. 🙂

8 January 2022
Rated 5 out of 5 stars

Fantastic Service and Setup

Fantastic service, accommodated my requirements and I loved the option of the custom panel colour service which was installed on a separate day and looks amazing.

Can't fault Tim or Lee.

Have and will use again for other home barista needs.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We ordered the Rocket Appartamento Serie Rossa espresso machine and Faustino grinder. We were provided with excellent service throughout the process and are so grateful that both arrived in time for the holiday. A very big thank you to Tim and his team.

24 December 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer that will return

I bought a Rocket Appartamento and some accessories and there was nothing short of fantastic service from Tim and team. As some previous reviews stated, they really go out of their way to make sure that you get speedy delivery and are attentive along the way. Highly recommended

20 December 2021
Unprompted review

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