Poor. Very disappointed. I bought two 3D Danny Devito head plant pots and was very excited to receive them. Postage was quick, which is why I haven't given them two stars. Once I received my item,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Poor quality and broken when received AVOID AVOID AVOID - I didn’t want to give any stars! AI responding to my complaint making promises and then going silent! I fear this company is a scam! I’m co... See more
I ordered 2 of the same item, which was sheep toiler roll holders. When arrived 1 package was correct. The other contained a package of chess pieces. Also being 3 D printed two of the spring... See more
Company replied
Very impressed with this company and the item. Delivery faster than expected and the item was excellent quality with a lovely finish. Would definitely use again!
Company replied
Company details
- #12 of 12 best companies in Manufacturing Service
- #371 of 374 best companies in Gift shop
- #6 of 6 best companies in Plastic fabrication company
Written by the company
ProfessorPrints is a small UK design studio making 3D-printed props, gifts and homewares for fans of pop culture, gaming and film. We design and produce everything in-house — from TARDIS plant pots and Sims headbands to LED bar signs, cosplay armour, custom keycaps and replica props. Every item is pre-made and ready-to-ship, with delivery typically in 3–5 working days in the UK and worldwide shipping available. If something's not right when it arrives, we replace or refund it within 14 days, no fuss. We're a small team building something genuinely different — and we read every review.
Contact info
United Kingdom
- hello@professorprints.co.uk
- professorprints.co.uk
2.6
Poor
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very dissatisfied with this…
I am very dissatisfied with this product. The item is fully self-assembly, which was not made clear in the description. When I attempted to assemble it, the sheep’s legs did not fit into the pre-cut holes, and the whole item keeps falling apart.
What has made this experience even more disappointing is that I contacted Professor Prints on 30th August to explain the issues and request a refund, but I have still not received any response. Instead, I received an automated request for a review on 5th September.
Poor product quality and lack of customer support have left me very unhappy with this purchase.
28 August 2025
Great product
Great product, reasonably priced with delivery included. Arrived on time with no issues.
19 August 2025
Cute but poorly made, quick delivery
Although the product looks like the photos on the website, the legs come separate to base. The legs didn’t slot into the holes cut in the base. All of the legs had to be filed down to make them fit. Once they were filed they clicked into the base and were secure.
Delivery was very good and the product arrived quickly.
21 August 2025
No reply to my complaint
I have sent in a complaint and asked for a refund and have heard nothing back. Do not do business with this company is my recommendation.
It is also interesting how my 1 star original response on here has somehow magically disappeared. Strange that !
28 July 2025
My family and friends all love the Sean…
My family and friends all love the Sean the Sheep toilet roll holders, in fact I'm about to order some more
17 July 2025
Fun thing 4 storing toilet rolls
23 July 2025
Quirky and a real neat finishing touch…
Quirky and a real neat finishing touch to my bathroom 🚽
24 July 2025
Received my card the next day as…
Received my card the next day as requested, simple process, website is easy to navigate, will definitely use again
14 October 2024
Unprompted review
Reply from professorprints
Thank you
Brilliance on paper!
Brilliance on paper!! Great customer service too, I am definitely looking forward to future orders😊
8 October 2024
Unprompted review
Reply from professorprints
thank you
Excellent products
Excellent products, have ordered time and time again. Fantastic customer service which is always a plus, and prompt delivery. 10/10 from me!
10 October 2024
Unprompted review
Reply from professorprints
Thank you very much
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.