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Profijt Meubel - Capelle a/d IJssel Reviews 

61
•
TrustScore 4.5 out of 5

4.4

Homewares Shop
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Lylantsebaan 8, 2908 LG Capelle a/d IJssel, Zuid-Holland, NL

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010-4589719

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Company details

  1. Homewares Shop
  2. Decoration and Interior Design Store
  3. Home Furniture Shop
  4. Sofa store

About Profijt Meubel - Capelle a/d IJssel

Written by the company

Profijt Meubel: de slimste keuze!
Bij Profijt Meubel vind je een uitgebreide collectie betaalbare meubels. Of je nu houdt van modern, landelijk, industrieel of tijdloos: dankzij onze ruime keuze aan banken, fauteuils, tafels, stoelen en kasten is er altijd een meubel dat bij jouw stijl past.

✓ Deskundig advies
We helpen je graag bij het samenstellen van een interieur waar je jarenlang van geniet.

✓ Zelf samenstellen
Bovendien zijn veel van onze zitmeubelen verkrijgbaar in diverse stoffen en ledersoorten, zodat je jouw meubel volledig naar wens kunt samenstellen.

✓ Bij Profijt Meubel koop je met een gerust gevoel
Je profiteert van onze laagste prijsgarantie, duidelijke garantievoorwaarden en deskundig advies van onze medewerkers.

✓ Unieke Zitgarantie
Zit je nieuwe bank binnen 14 dagen toch niet lekker? Neem contact op met onze medewerkers en wij passen het comfort aan, zonder de opstelling, bekleding of kleur te wijzigen. Zo zit je altijd goed!

✓ Snel leverbaar
Veel artikelen zijn direct uit voorraad of snel leverbaar, zodat je niet lang hoeft te wachten op je nieuwe interieur.

✓ 37 winkels in Nederland
Bezoek een van onze winkels verspreid door het hele land, er is er altijd wel een winkel bij jou in de buurt, of ontdek onze collectie online.

Contact info

  • Lylantsebaan 8, 2908 LG, Capelle a/d IJssel, Zuid-Holland, Netherlands

  • 010-4589719

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.4

All reviews

(61)

652 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever experienced.
Bought a sofa in December and waited 11 weeks for the delivery. When it arrived, the legs were missing. They said they will send them within 1-2 weeks. But now they are saying they will arrive in week 14 (beginning of April), which means 6 weeks after the sofa arrived. No compensation of any sort is given.
I have family coming over and staying at my place and my living room is basically unusable with an unassembled sofa in the middle of it.
Sofa is nice, but definitely not worth this hassle

Edit 26/03/24: after a 4 week wait two out of three missing legs were delivered. The person replying to my email was even making fun of me for not being fluent in Dutch. Unbelievable!
Don't buy in this place. Their customer service is not only very poor but they also discriminate international customers.

26 February 2024
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Profijt Meubel - Capelle a/d IJssel logo

Reply from Profijt Meubel - Capelle a/d IJssel

We are very sorry for you that the legs were missing on delivery, Mariana. We understand that you want to receive the legs immediately, but unfortunately that is not possible. We have to order this again, which is why there is a delivery time. The colleagues from customer service have indicated that the legs will be received by you in week 14 at the latest. Of course, we are doing everything we can to make this happen sooner. If the legs have not arrived in week 14 (the reasonable period of time for us to solve a problem), we will offer compensation. Kind regarts, profijt Meubel Capelle a/d IJssel

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