progrooming.co.uk Reviews 

136
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve now ordered two electric grooming tables and, most recently, a stand dryer from this company, and I honestly couldn’t be happier! Delivery is super fast, communication is brilliant, and w... See more

Company replied

Rated 5 out of 5 stars

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... See more

Company replied

Rated 5 out of 5 stars

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... See more

Company replied


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4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.6

All reviews

(136)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Received the goods very quickly.

Received the goods very quickly.

30 January 2026
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Reply from progrooming.co.uk

Hi Jill,

Thank you so much for your review! We’re really pleased to hear your order arrived quickly. We appreciate your support and hope you enjoy your goods!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

prompt delivery and well packaged

prompt delivery and well packaged. New product to try out as didnt stock my usual.

30 January 2026
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Reply from progrooming.co.uk

Hi Eleanor,

Thank you for your lovely feedback! We’re glad to hear your order arrived promptly and was well packaged. We hope you enjoy trying the new product and look forward to seeing you again soon.

Best Wishes,
Pro Grooming

Rated 4 out of 5 stars

Product is very good but the heat…

Product is very good but the heat setting switch appears to have been put back to front. It's not a problem, just have to remember to put the switch to the low setting to get the highest heat output and vice versa!

2 December 2025
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Reply from progrooming.co.uk

Hi Darren,

Thank you for taking the time to leave a review. We’re really pleased to hear that you’re happy with the product overall. We appreciate you flagging the heat setting switch and understand how that could be a little confusing at first. We’ll be sure to pass this feedback on to our product team, as comments like yours help us improve. Thanks again for your support and for sharing your experience.

Best Wishes,
Pro Grooming

Rated 4 out of 5 stars

I'm pleased with the grooming table…

I'm pleased with the grooming table however had no contact to say when it was being delivered and it was lucky that I was in.

24 November 2025
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Reply from progrooming.co.uk

Hi Kay,

Thank you for your review! We’re really pleased to hear that you’re happy with your new grooming table.

We’re sorry that you didn’t receive any delivery updates, that’s not the smooth experience we aim to provide. We’ll look into this with our delivery partners to ensure better communication going forward.

We’re glad it arrived safely, and we truly appreciate your feedback. If you need anything else, we’re always here to help!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Excellent

Having never had a dog that requires 'proper' grooming I found Pro Grooming a life saver! Easy to navigate website, excellent products and quick delivery. I'll be definitely back for more things soon.

1 September 2025
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Reply from progrooming.co.uk

Hi Laura,

Thank you so much for your lovely review! We’re delighted to hear that you found our website easy to use and our products helpful for your dog’s grooming needs. It’s great to know your experience with Pro Grooming has been a positive one. We really appreciate your support and look forward to helping you again soon!

Best Wishes,
Pro Grooming

Rated 3 out of 5 stars

6 day delivery

6 October 2025
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Reply from progrooming.co.uk

Hi Cedric,
Thank you for your feedback. We’re sorry your delivery took 6 days - unfortunately, there were some courier delays outside our control. We always aim to dispatch orders promptly and appreciate your patience and understanding.

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Ruby’s grooming table.

Quick delivery from order, slight hick up with courier but all sorted in 24 hours. Good solid quiet table.

6 October 2025
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Reply from progrooming.co.uk

Hi,

Thank you so much for your kind review! We're delighted to hear that Ruby’s grooming table arrived quickly and that you’re pleased with the quality. We’re sorry to hear there was a small hiccup with the courier, but glad it was resolved quickly. We really appreciate your feedback and hope Ruby enjoys her new grooming setup!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

fast delivery

3 October 2025
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Reply from progrooming.co.uk

Hi Jayne,

Thanks so much for your review! We’re delighted to hear you were pleased with our fast delivery. We really appreciate your support!

Best Wishes,
Pro Grooming

Rated 1 out of 5 stars

Used / previously handled products

I recently purchased some trimmers at full price but returned them as they did not appear brand new, the packaging was damaged and the storage was covered in grease the trimmers appeared to have been used and one of the combs was damaged. The trimmers
Were returned and I requested a replacement in good faith however the same trimmers with damaged packaging and covered in dirty grease marks was returned to me and all that was replaced from the initial delivery was the broken comb. I will not purchase again from this company.

28 August 2025
Rated 5 out of 5 stars

Great service

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!
thank you so much definitely will be using again

2 September 2025
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Reply from progrooming.co.uk

Hi Barbara,

Thank you so much for your wonderful feedback! We’re delighted to hear that the motor worked perfectly and helped you save money too. It’s always our aim to provide great service, fast delivery, and products that our customers can rely on, so your review really means a lot.

We look forward to serving you again in the future!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

No problem on ordering straight forward…

No problem on ordering straight forward
Delivery was amazing

1 September 2025
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Reply from progrooming.co.uk

Hi Carol,

Thank you so much for your kind feedback! We're delighted to hear that you found the ordering process straightforward and that your delivery went smoothly. We really appreciate your support and look forward to serving you again in the future!

Best Wishes,
Pro Grooming

Rated 4 out of 5 stars

I purchased a new groomers table from…

I purchased a new groomers table from Progrooming. The service was brilliant easy and problem free at their end. However the company they use to distribute was a problem. Progroomers sent an email to say the table had been dispatched and that's where the super quick service ended. I received a call from the delivery companies depo saying we have the table however it will be another week until we can deliver it. The table that was advertised as 2-3 days delivery was going to take 10 days plus. I run a business and needed the table so my husband and his son drove out to the depot and collected a large grooming table themselves.
Not quite the service expected.
The table itself is great. Im very happy with it.
I will use progroomers again but pallet deliveries I would avoid so as not to have goods held up at my local hub.

4 August 2025
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Reply from progrooming.co.uk

Hello,
Thanks so much for your lovely feedback about our service and the table — we’re so glad you’re happy with it!

We’re really sorry the courier let us down on delivery times. We know how important it is for our customers, especially business owners like yourself, to get their orders on time, and it’s frustrating when things don’t go as promised. We’re speaking with our pallet delivery partners to help avoid this happening again.

We truly appreciate your understanding and your willingness to shop with us again — it means a lot. We hope your new table serves you well for many years!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Speedy delivery meant I could use small…

Speedy delivery meant I could use small grooming table straight away for cat groom that afternoon

1 August 2025
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Reply from progrooming.co.uk

Hi Carol,

Thank you so much for your kind words! We’re delighted to hear your grooming table arrived quickly and was put to good use straight away. We hope your cat enjoyed their grooming session too! We hope to see you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Good and fast service

Good and fast service

29 July 2025
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Reply from progrooming.co.uk

Hi Eddie,

Thank you for taking the time to leave us a review! We're really glad to hear you were happy with our service and the speed of delivery.

We appreciate your support and hope to serve you again soon!

Best Regards,
Pro Grooming

Rated 5 out of 5 stars

Good product at an excellent price

Good product at an excellent price. Easy to order and arrived quickly and when expected.
However, the pump cover was broken/cracked, contacted Pro grooming with photo and a replacement was sent immediately with no hassle.
You can't fault that service.

28 July 2025
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Reply from progrooming.co.uk

Hi Julie,

Thank you so much for your kind review! We're really pleased to hear that you found our product great value for money and that your order arrived promptly.

We're also sorry to hear about the damaged pump cover, but we're glad our team could quickly resolve it for you. It's always our aim to make things right without any hassle, and it's great to know you were happy with the service.

Thanks again for your support – we truly appreciate it!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

I recently purchased the pedi groom…

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved and I had my dryer within the next working day. I will definitely be ordering from this company again. I love my standing dryer it's an absolute game changer! Thank you pro grooming! 👏🏼🐾

25 July 2025
Unprompted review
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Reply from progrooming.co.uk

Hi Em,

Thank you so much for your kind words and fantastic review! We're so glad to hear that you’re loving your Pedi Groom Standing Dryer — it's great to know it's made such a difference for you.

We're also happy we could quickly sort out the issue with your order. Our team always aims to provide fast and helpful support, so it's great to hear we hit the mark.

We truly appreciate your support and look forward to serving you again in the future!

Best wishes,
Pro Grooming

Rated 3 out of 5 stars

Item delivered fast however arrived…

Item delivered fast however arrived broken. The company wanted video of ‘it broken’ video sent. Wanted video of ‘it not working’! If it’s broken then it won’t work…..how can I video this.
They agreed as in their words to replace the broken parts as a ‘gesture of goodwill’. Really I don’t think this is goodwill it’s replacing items that are not fit for purpose in the first place

27 June 2025
Rated 5 out of 5 stars

5* Service

Prompt delivery, best price. Wahl KMC+ clippers seem great so far.

26 June 2025
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Reply from progrooming.co.uk

Hi Penny,

Thank you so much for your kind words! We’re delighted to hear you were happy with our prompt delivery, competitive pricing, and that the Wahl KMC+ clippers are meeting your expectations so far. If you need any help or advice in the future, please don’t hesitate to reach out. Enjoy your new clippers, and thanks again for choosing us!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Vey quick delivery,

Vey quick delivery,

5 June 2025
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Reply from progrooming.co.uk

Hi William,

Thank you for your review! We're so glad to hear you were pleased with the quick delivery. We appreciate your support and look forward to welcoming you back again!

Best Wishes,
Pro Grooming

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