Extremely poor customer service. I would not spend thousands of dollars getting an business accounts or forget enterprise. When I asked for a demo, could not even get a proper human on a call, there i... See more
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projectmanager.com has been one of my staple site for PM related topics. It most certainly complements many PM resources on the internet. It stands out in its content without undue influence for comme... See more
Their whole business model must rely on getting you to use a credit card for the free trial since they do not allow refunds or prorated refunds when their automatic enroll starts at the end of the tri... See more
Good program.... but will bite you with how they deceitfully pull you into a payment plan with small print... when you think your paying for single user subscriptions it's actually 15 users, which for... See more
Company details
- Web collaboration platform
- Business and IT Consulting agency
- Business-to-Business service
- Computer Accessories Shop
- Software company
Written by the company
ProjectManager is a project and portfolio management software that offers unparalleled control, in-depth project data and the most comprehensive planning features on the market. With advanced scheduling, automated cost and time tracking, risk analysis and resource management, our platform ensures flawless execution while providing unbeatable insights at every stage. Trusted by thousands worldwide for seamless collaboration, ProjectManager empowers teams to deliver with precision.
Contact info
Austin, United States
- 800-765-2495
- support@projectmanager.com
- projectmanager.com
Hasn’t replied to negative reviews
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Superb customer service
Superb customer service - very understanding and very prompt response
Great company run by an amazing team.
Would not trust this company with my data or credit card details
Update (9/22/20): There is a reply from projectmanager.com to this review but all they've done is deflect. I've contacted their customer service and they haven't attempted to make any of this right. Just an FYI for anyone reading this.
The product is mediocre at best and that's why we decided to not use it after spending about 20 mins in the system. This company just outputs the minimum viable product and then uses free trial scam tactics to bolster their revenue. I can't imagine any company that values their data would want to be involved with this company. Once I found these transactions it took days to get my account close, what do you think will happen when you need customer service to resolve the many issues/bugs in when you are a paying customer. Avoid at all costs!

Reply from ProjectManager
Totally irresponsible company
I am shocked how this company understands to treat its (potential) customers. Unfortunately I noticed I am not the only one ripped off by this 'free trial' scheme.
I am merely a student (not a business at all) and I only used their site once (!) for a Gantt chart. Unfortunately their product is so complex that I couldn't use it for my Uni project. Instead I had to redo the whole thing again using a plain Excel sheet.
Their free 30 days expired and because I was under so much stress with the Assignments, Dissertation and losing my part time job on top of everything else I simply forgot to close my account. The charged me $200 (!) and don't even want to discuss refund (!). They simply offered me another product of theirs. This is unbelievable!
They charged me a whole lot of money for basically no service although they had no costs of their own. I mean is not like I consumed away o physical product. They are a service company! For example Amazon refund me instantly, no question asked, when I forgot to cancel my Prime account.
I'm in desperate need for those money and I am planning to chase them till the very end.
Therefore please avoid this company if you can. Although their software might be OK, they're just a greedy, zero principles, no duty of care company!

Reply from ProjectManager
Be careful about canceling after the trial
Be very careful when you are subscribing for trial. If you try and forget it, since they got your credit card information, they tend to behave as if you are a customer, and charge you until you notice. I am sure they can see in their logs that, other than the trial period, you did not use their software but they refuse to pay back the software you never actually used. Happened to me, with a very bad timing, during corona lockdown. I had to pay more than a thousand unfortunately.

Reply from ProjectManager
ProjectManager.com my experience
ProjectManager.com is not only a project manager software provider. At the same time, they provide the knowledge necessary to use the software and even more, you can find on their site the basic theoretical knowledge necessary for project management.
I have strated to learn project…
I have strated to learn project management from this site. I found it a good platform to grow my knowledge base. I wish and suggest everyone to register here if you want to learn about managerial tools, techniques and practices...
I fogood training, problem solving and hint support kowledge centerund Project manager.com as a good…
I found Project manager.com as a good training, problem solving and hint kowledge center for my professional life.
Learning from the Masters
I am always admired by ProjectManager.com as it enhanced practical knowledge and actual work ability in the field of project management and give details which are being ignored by project manager on the field or office.There article are of class and create pleasure for one to be with high intellectual company
Project Manager website is good…
Project Manager website is good resource for all project managers for their knowledge upgrade, guidance and to maintain the PMI credentials
Excellent!
ProjectManager.com is a great page to read. They have given me very useful information about Project maanagement. Eventhough you don't have access to the tool/software, they share with you relevant information that can improve your work and skills.
Great content.
Great content.
Excellent knowledge of Project Management principles.
information is good
The website an information issued is very good - the articles are detailed and useful
Project plan development, Monitoring Implementation activities and management of project budget
Having strong experience in Humanitarian and development programmes Management with the knowledge of Project Cycle Management, Resource coordination and Partners Networking.
ProjectManager.com
ProjectManager.com, has been a very valuable tool for me, as a practicing project manager in various fields.
It has also been very helpful by giving me up to date and latest information, serving as a refresher in my career as a certified project manager, and also as a resource person of up and coming Project Managers.
Great information
Great information, very accurate and useful. It motivates me to study and learn more.
Its an excellent source of resource…
Its an excellent source of resource pertaining to project/program management. The information is crisp and clear.
Keep it Simple!
Sometimes it's hard to get started on organizing projects and working on Objective and scopes. I find that reading the newsletter helps me to refocus my thoughts back to PMBOK principles and not getting lost in the complexities of a project. Keep it simple, what is the goal, how do you get there and what are the risks. So great to just read how others approach problems and solve them.
Excellent tool
Excellent tool, very methodical allows you to easily be a professional in the project area.
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