ProofreadingPal Reviews 2,278

Reply from ProofreadingPal

Jan 17, 2024

Hi Anwar,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 3-star review. We were sorry to hear that you felt not much improvement was made to the article. We take these matters very seriously at ProofreadingPal.

We reached out via email twice to ask for examples of where grammar or spelling errors were left in or introduced into the document by the proofreader. However, we have not heard back from you.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editors made 361 insertions, 383 deletions, 11 formatting changes, and 71 comments. This comes to a total of 826 revisions. This, in turn, comes out to 1 edit every 8.13 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the two proofreaders have done a thorough job fixing hundreds of errors. We email you a PDF visual of the “showing markup” version of your text, which is a record of every change made to your document.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Dec 22, 2023

Hi Dave,

Thanks for your loyal business and for leaving ProofreadingPal a five-star review! We’re happy to hear Shay was able to answer your question. ProofreadingPal’s live customer service works every single day to meet our customers’ needs. We prioritize proactive communication to ensure our customers receive the best possible service. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Dec 6, 2023

Hi Cathy,

Thank you for your loyal business! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to continuing to work with you in the years to come.

Thanks,
Abby

Reply from ProofreadingPal

Dec 6, 2023

Hi Carlos,

Thank you for your repeat business! We're happy to hear you recommend ProofreadingPal. Referrals like yours enable us to continue to grow and expand the services we offer. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Dec 6, 2023

Hi Ayako,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! We're very happy to hear that our professional proofreaders could help make your writing the best it could be for publication. We appreciate your consistent business over the past year!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 29, 2023

Hi Widlyne,

Thanks for leaving ProofreadingPal a five-star review! I see you’ve placed several new orders since posting this review, and we will continue providing you with great service and excellent results. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 29, 2023

Hi Lolita,

Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 29, 2023

Hi Ghada,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 29, 2023

Hi Richard,

Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. Because of our variety of proofreading and turnaround options, there is truly something for everyone. We look forward to the chance to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 29, 2023

Hi Yvan,

Thanks for leaving ProofreadingPal a five-star review and this constructive feedback! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 6 years you've been a ProofreadingPal customer.

If you have any questions regarding edits made to your document, customer service is happy to reach out to the proofreaders for answers ASAP. We can be contacted via phone, chat, or email, and our live customer service is available from 8 a.m. to 10 p.m. CT every day. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi Xu,

Thank you for your repeat business! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi WW,

Thank you for trusting ProofreadingPal with your article! Because of our variety of proofreading and turnaround options, there is truly something for everyone. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi Ibrahim,

Thanks for leaving ProofreadingPal a five-star review! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi Saurav,

My name is Abby, and I am the customer service manager at ProofreadingPal. Thank you for your recent order. We were sorry to hear that you felt the proofreader’s edits changed the meaning of many of your sentences. We take these matters very seriously at ProofreadingPal.

We have reached out twice via email to ask for examples of where grammar or spelling errors were left in or introduced into the documents by the proofreaders or where the meanings of your sentences were changed. However, we have not heard back.

Our proofreaders always do their best to retain your document’s intended meaning. However, as the author, you are the subject matter expert, while our proofreaders are outside observers. We encourage proofreaders to leave comments and suggestions when they are unsure of your intended meaning or when they want to recommend changes they do not feel they have the full authority to implement themselves. Unfortunately, as outsiders, they may occasionally interpret a sentence or paragraph differently than you intended while writing it. You are welcome to adopt or ignore comments, suggestions, and edits as you see fit. We encourage you to disregard an edit that does not align with your intended meaning. Because we use the track changes feature of Microsoft Word, you can accept or reject individual edits.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 315 insertions, 333 deletions, 16 formatting changes, and 61 comments. This comes to a total of 725 revisions. This, in turn, comes out to 1 edit every 4 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors.

We look forward to hearing from you. In the meantime, we look forward to the opportunity to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi Bryan,

Thank you for your repeat business! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 3 years you've been a ProofreadingPal customer. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi N.T.,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We're happy to hear that you plan to continue using our proofreading and editing service, and we look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Nov 8, 2023

Hi Prof. Vikram,

Thank you for choosing ProofreadingPal! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Oct 18, 2023

Hi Janis,

Thank you for your repeat business! We are happy to hear that you have been satisfied with our proofreading and editing of your documents over the past few years. We are extremely grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Oct 18, 2023

Hi Bob,

Thank you for choosing ProofreadingPal! Our live customer service works every day to meet our customers’ needs, and we prioritize proactive communication to ensure our customers receive the best possible service. We're very happy to hear that our professional proofreaders could help make your document the best it could be. We look forward to the opportunity to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Reply from ProofreadingPal

Oct 11, 2023

Hi Ehsan,

Thank you for choosing ProofreadingPal! We're happy to hear you had a positive experience with our professional proofreading and editing service. We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team