Propeller Travel Reviews 133

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The propeller team are masters of their craft. Deep technical and operational knowledge about handling and modifying complex itineraries across a number of extremely difficult constraints. The team... See more

Rated 5 out of 5 stars

I thought I knew a fair bit about booking complicated tickets but Propeller schooled me on what was possible! I ended up with a round the world ticket that delivered me what I needed. Or it would ha... See more

Rated 5 out of 5 stars

Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are lo... See more

Rated 2 out of 5 stars

Initial customer service was great when I was booking a complex, multi leg return set of flights. However, two of my flights were unilaterally cancelled. It was only by chance that I noticed this, Pro... See more

Company details

  1. Travel agent

Written by the company

Propeller Travel Management provides that personal touch to travel management.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service for complex travel bookings

Propeller gave me excellent service when I had a complex British Airways booking to make using an upgrade voucher. I filled in a request form on their website on a Sunday afternoon and had a reply within an hour; my booking was all sorted within 48 hours and communicating with them via email was really easy. I'm sure they'd be great for simpler bookings too, but highly recommended for these more specialist situations.

20 January 2017
Unprompted review

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