The propeller team are masters of their craft. Deep technical and operational knowledge about handling and modifying complex itineraries across a number of extremely difficult constraints. The team... See more
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See what reviewers are saying
I thought I knew a fair bit about booking complicated tickets but Propeller schooled me on what was possible! I ended up with a round the world ticket that delivered me what I needed. Or it would ha... See more
Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are lo... See more
Initial customer service was great when I was booking a complex, multi leg return set of flights. However, two of my flights were unilaterally cancelled. It was only by chance that I noticed this, Pro... See more
Company details
Written by the company
Propeller Travel Management provides that personal touch to travel management.
Contact info
103 St. John Street, ec1m4as, London, United Kingdom
- query@propellertravel.com
- propellertravel.com
Hasn’t replied to negative reviews
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Excellent service for complex travel bookings
Propeller gave me excellent service when I had a complex British Airways booking to make using an upgrade voucher. I filled in a request form on their website on a Sunday afternoon and had a reply within an hour; my booking was all sorted within 48 hours and communicating with them via email was really easy. I'm sure they'd be great for simpler bookings too, but highly recommended for these more specialist situations.
First time using them although booked not been yet!
So far they have been great to deal with although I've not been on the holiday they booked thus far. So far so good.
Great service
Quick and responsive, keep you informed, will definitely use again
Good service would recommend
Very quick responses from Daniel the Director even late at night and on Sunday's. Professional. Would recommend and use again
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