PropertyGuys.com Reviews 126

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and personal approach, making the selling and buying process smooth and efficient. Many people highlight the excellent service and appreciate the significant cost savings achieved through the company's pricing structure, often saving thousands in commissions. The customer service is frequently described as supportive and responsive, with agents readily available to answer questions and provide guidance. However, some people were dissatisfied with certain aspects, particularly regarding the location-specific services, with a few mentioning that the options in certain areas were not suitable or that they felt misled about the fees. There were also occasional reports of agents not being as attentive or effective in certain regions, leading to a less positive experience for a small number of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the professionalism,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the professionalism and... See more

Price

Clients share positive opinions on price, with many reporting satisfaction with the price adjustments and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

Location

Reviewers highlight ambiguous aspects of location. While some customers found the service helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was A 4 only because they tried to convince us not to sell the house at the price we wanted. We were correct and successful selling the house at the price we wanted in seven days, and got above. Th... See more


Company details

About PropertyGuys.com

Written by the company

PropertyGuys.com is Canada’s largest private franchise real estate network. We are a network of local owners helping people buy and sell homes without traditional agent commissions. PropertyGuys.com positions itself as a disruptor in the real estate industry, offering a more affordable, tech-enabled approach to real estate transactions.
Lets Talk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our realtor was caring, kind and supportive

Our realtor was caring, kind, and always had our best interests in mind. She walked us through several decisions about price adjustments in a very difficult market for sellers, and was always available for consultation and a supportive word when we were getting discouraged. When an offer was received, she guided us through the negotiations, and we are delighted with the outcome! We would absolutely recommend her to anyone looking for a realtor to assist with the sale of their property.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

These guys are total SCAM artists

These guys are total SCAM artists. Thru the years I was considering trying them out. However, I would talk to PG sellers, that at one time had their property listed with PG. But, only to find out that the seller sold their home or de-listed it with PG a long time ago, but PG still has them listed currently. PG obviously is trying to make themselves look like they have many more listings than they really do-liars!! Thus, the sellers are still being bothered by calls, even though they haven't had their property with PG for a long time. Wow..disgusting!! They should have a Class Action Law Suit to smarter them up!!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Property Guys in Truro, Colchester, and East Hants are top notch!

We dealt with Toni Kennedy out of the Truro, Colchester, and East Hants office of Property Guys for both our purchase and sale and she was absolutely wonderful. Our home went from being listed to fully sold in under a month and in a price range that we were quite happy with. She was completely professional in any little issues that popped up with the other side in both transactions and kept us in the loop for every little item. She also took all of our concerns seriously and dealt with them with ease. We don't plan on any more moves, but if we change our mind, I know exactly where we're going for our realtor.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

The worst realtor is better then this outfit

Give my info. To inquire on what property guys has to offer for me in kamloops bc Canada.
I get a call from a lady at a call center that can't answer any of my questions. She says a local franchise ,rep with call me. It's been 3wks! Zero calls!!
Even the worst realtor is better than these donks

11 August 2025
Unprompted review
Rated 4 out of 5 stars

A 4 only because

It was A 4 only because they tried to convince us not to sell the house at the price we wanted. We were correct and successful selling the house at the price we wanted in seven days, and got above. They did a great job, very professional in everyway, and we did save money. We recommend them greatly! We will use their services again!

9 September 2024
Rated 1 out of 5 stars

Referring to agent at Gander location

Referring to agent at Gander location. Told me fee would be $5000 when house sold; yet as he was leaving when he initially came to look at our house in March 2025, he charged me $3450. All he did was take a few pics and put a 'for sale' sign on our fence He didn't tell me what house would be listed at until days later when I asked if it was listed. That's when he sent link to website. He robbed us of many dollars. Would never recommend him!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Chris Andrews was very attentive and…

Chris Andrews was very attentive and professional. Very good value for the pricing structure. We are using Chris for the purchase of our next house. Will not hesitate to recommend Chris Andrews to anybody who would care to listen. Can't say enough good things about him.

5 August 2025
Rated 5 out of 5 stars

Candida and Gerry has always been quick…

Candida and Gerry has always been quick to respond. They went above and beyond to say the least to sell our rental property. I would highly recommend exploring there services to see how they can help you whether you are buying or selling. I can't recommend property guys enough.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Our agent Annalise was fantastic

Our agent Annalise was fantastic. She was always available to answer questions or to accomodate our requests. The whole Property Guys philosophy is great, more people should be looking at this fair, reasonable way to sell and buy a house. All said and done, I saved over $25,000 in unnecessary commissions. Highly recommend Property Guys.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive and supportive team

Very responsive and supportive team

19 July 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Hi Janice, we really appreciate your feedback. Our team works hard to be responsive and supportive throughout every step of the real estate journey. Thank you for choosing PropertyGuys.

Rated 5 out of 5 stars

Awesome Annalise Wojnowski :)

An understanding and intuitive realtor really helps to make a challenging search for a house in today's market so much more bearable. Annalise Wojnowski of Property Guys, is to be commended and recommended for her knowledge, expertise,patience and diligence in the real estate market.

9 July 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Thank you so much for your kind words, Fiona! We’re thrilled to hear that Annalise made your home search experience seamless. Her dedication and care truly reflect the values we strive for at PropertyGuys.

Rated 5 out of 5 stars

Sold my property at a decent price

Sold my property at a decent price and would definitely use again !

22 June 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Thank you so much for your feedback, John! We're glad to hear you were satisfied with your sale and that you'd consider working with us again. Wishing you all the best in your next chapter, and we’ll be here when you need us!

Rated 5 out of 5 stars

Although the market wasn't a seller's…

Although the market wasn't a seller's market, we were very pleased with our agent Josh. Extremely professional and knowledgable and kept us well informed. I would recommend his team again.

29 July 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Thank you for your kind words and recommendation, Don! We're thrilled Josh and the team could provide you with the support and guidance you needed, even in a tough market. It means a lot to us that you felt informed and confident throughout the process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look