Property Solutions Group Reviews 140

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very easy to deal with. The purchase process was simple and intuitive to follow. Nadia was very helpful and lovely to talk to. She was speedy and clear with communication leaving no room for confusion... See more

Company replied

Rated 4 out of 5 stars

My experience has been mixed with property solutions group after long wait times for answers. All made a lot easier with the fantastic help of Nadia who has been a constant contact with me with any is... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Josh from PSG on a new property purchase, and he has been brilliant throughout. He’s been incredibly responsive, helpful, and professional at every stage. I genuinely can’t faul... See more

Company replied

Rated 5 out of 5 stars

We are currently dealing with PSG and have specifically been dealing with Harriet and Josh. Both of them have been lovely. Very helpful with great communications from the start. They’ve been reassurin... See more

Company replied

Company details

  1. Estate Agent

Written by the company

A single source of property services to the legal industry


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

140 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

This is our first time purchase

This is our first time purchasing a property with Property Solutions and I have to say the experience is running smoothly thus far. Georgia Cannell is friendly, professional and approachable. Georgia maintained close contact, from the viewing stage right through to confirmation of our offer being accepted. All our questions have been answered and timely and information obtained on our behalf. Even in Georgia's absence her colleague Jake was also very helpful. All in all I would not hesitate to recommend!

11 May 2023
Unprompted review
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Reply from Property Solutions Group

Hi Tee,

Thats so amazing to hear that Georgia and Jake have given you amazing service.

We are always grateful for your recommendations too.

Thanks,
Faye

Rated 5 out of 5 stars

Helpful and friendly

Have just had an offer accepted on a house with this company. Great help from all staff throughout! Courtney was very helpful with our viewing - providing us with excellent knowledge of the house and local area - answering all of our questions and queries. Georgia and Jack have consistently updated us in regards to our offer and how the sale is progressing. Would definitely recommend the company!

3 May 2023
Unprompted review
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Reply from Property Solutions Group

HI Natalie,

Thank you so much for your feedback for the team.

We always love to hear positive feedback :)

Thanks again,
All @ PSG

Rated 5 out of 5 stars

Outstanding

Outstanding, gets work done quickly, hard working.
Outstanding service from Georgia Canell, very impressed. Definitely recommend.

28 April 2023
Unprompted review
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Reply from Property Solutions Group

Thank you for your kind words for Georgia. She is over the moon!

From all @ PSG

Rated 5 out of 5 stars

Polite and Efficient Service

We have been working with Property Solutions Group whilst processing the purchase of our first home, dealing mainly with Jake Leland. Jake was so helpful throughout the process, giving clear advice when needed and actioning everything quickly. Could have been more polite and a pleasure to be in touch with.

20 March 2023
Unprompted review
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Reply from Property Solutions Group

Hi Micky - Thank you for the feedback for Jake and the team. We really do value your thoughts.

From all @ PSG

Rated 5 out of 5 stars

I had an excellent experience with Georgia Cannell

I had an excellent experience with Property Solutions Group. The process went very quick and smooth. The sales negotiator- Georgia Cannell helped and supported me through the whole process. Best service ever! I recommend it to everyone who wants to buy a property!

13 March 2023
Unprompted review
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Reply from Property Solutions Group

Hi Angelina - 'Best service ever' - We honestly cannot ask for anything better than that - Thank you so much for your kind words for Georgia and the team.

From all @ PSG

Rated 5 out of 5 stars

Georgia and Property Solutions were…

Georgia and Property Solutions were fantastic throughout the process. Professional, efficient and helpful. Thankyou!

20 February 2023
Unprompted review
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Reply from Property Solutions Group

Hi Matthew - Georgia is over the moon with your feedback. Thank you so much!

From all @ PSG

Rated 5 out of 5 stars

The team were brilliant.I was regularly…

The team were brilliant.I was regularly kept updated throughout and dealt with pleasant easy to speak to people that actually listened.The whole process was stress free and easy

1 December 2022
Unprompted review
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Reply from Property Solutions Group

Hi Richard, Thank you so much for the lovely review! So happy to hear that the team have made this stress free and easy for you.

From all @ PSG

Rated 5 out of 5 stars

Property Purchase.

We have just started the process of buying a property through Property Solutions. We have dealt mostly with Jake Leyland who has given us an excellent service and was very professional and helpful. I have also had several conversations with Harriet and she seemed a very pleasant and helpful young lady. As to date a very good service.

4 January 2023
Unprompted review
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Reply from Property Solutions Group

Hi Lynda,

Thank you for your kind words for Jake & Harriet.

We look forward to continuing to help you with your purchase.

From all @ PSG

Rated 5 out of 5 stars

5* Recommendation

5* Recommendation – Property Checks

My fist contact with Property Services was January 2022 when I became executor of my mother’s Will, which included responsibility for her property in the UK up to the sale in October 2022.

Living overseas could have been problematic for me but my worries were soon abated. Initially I spoke with Darren Parfitt, and he quickly put me on to the right department.

There were two ladies I was in constant contact with, Abbie Baker and Harriet Burgess. They both worked efficiently and professionally, giving excellent advice when it was needed. They responded to my emails straight away and were both lovely ladies. They were always cheerful, friendly and knowledgeable. Nothing was ever a problem. It has certainly been a pleasure to work with you both.

Without question I would fully recommend Property Services to do regular property checks on vacated property. The reports received are extremely detailed which include an up to date photo of the property along with services readings.

Thank you everyone. It’s been a pleasure doing business with you ☺.

11 October 2022
Unprompted review
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Reply from Property Solutions Group

Hi Marian,

Thank you so much for the amazing feedback for Darren, Abbie & Harriet, they will be over the moon.

We love to hear that the team have given you the five-star service we pride ourselves on.

We wish you all the best in the future.

From all @ PSG


Rated 5 out of 5 stars

Excellent service from Property Solutions

As executor for a recently deceased dear friend I have been helped and guided by Property Solutions every step of the way regarding the sale of his property. My contact has been Tanya Dove and she has been so supportive and efficient, at the end of a phone every time I've needed her advice. These days it's unusual and excellent to deal with people who do what they say they are going to do without being chased. She was also extremely knowledgeable in her field which gave us confidence and security throughout a difficult time. I would not hesitate to recommend Property Solutions Group. Thank you very much Tanya. Your help[ and guidance have been invaluable.

30 September 2022
Unprompted review
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Reply from Property Solutions Group

Hi David,

Thank you so much for the wonderful feedback for Tanya, we certainly are lucky to have her.

We are so pleased that she has given you the support and advice you need at a difficult time.

We wish you all the best for the future

From all @ PSG

Rated 5 out of 5 stars

Very impressed with the level of…

Very impressed with the level of customer service I received. A special thanks to Jake Leland who helped me through the entire process and was very patient and polite every step of the way. I would highly recommend PSG to anyone who asks and look forward to working with them to complete the purchase of our home.

19 August 2022
Unprompted review
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Reply from Property Solutions Group

Hi Claudia,

Jake is so pleased with your feedback thank you so much.

We look forward to continuing to help you with the progression of your sale.

Thanks again,

From all @ PSG

Rated 5 out of 5 stars

Did everything I didn’t know I needed!

Fantastic in helping me sell a house I inherited. They did everything I didn’t even know I needed and kept me updated all through the process. I have to say a special thank you to Ross Hunt who I had the most contact with regarding the maintenance of the property. He was absolutely brilliant. Friendly, efficient and genuinely lovely. Ross is a real asset to the company and he made what felt like an impossible task so much easier.

9 August 2022
Unprompted review
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Reply from Property Solutions Group

Hi Angela,

Thank you so much for the wonderful feedback for Ross, he is so pleased that he has helped make the impossible tasks easier for you.

From all @ PSG

Rated 5 out of 5 stars

Can I just say that Jake legend really…

Can I just say that Jake legend really has been a ‘Legend’….he has been so helpful and very professional,
Great company to go with!

5 August 2022
Unprompted review
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Reply from Property Solutions Group

Hi Gavin,

As you can imagine, Jake is over the moon with your kind words!

Thank you so much.

From all @ PSG

Rated 5 out of 5 stars

I would recommended these people

Great and prompt communication and great experoence, very friendly staffs especially Georgia,

5 August 2022
Unprompted review
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Reply from Property Solutions Group

Hi Behnam,

Thank you for your feedback for Georgia, we really appreciate it.

From all @ PSG

Rated 5 out of 5 stars

Great communication

Great communication, Georgia was friendly but professional with all her emails. Only downside is not open on Saturdays but really prompt with everything on a Monday morning so doesn't make much difference overall!

1 August 2022
Unprompted review
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Reply from Property Solutions Group

Hi Liberty,

Wonderful feedback for Georgia - Thank you so much.

We are glad everything was actioned promptly on the Monday morning for you.

Thanks again,

From all @ PSG

Rated 5 out of 5 stars

I am in the process of buying my first…

I am in the process of buying my first home with my partner. Jake has put my mind at ease and has given excellent communication

29 July 2022
Unprompted review
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Reply from Property Solutions Group

Hi Jordan,

Thank you for the lovely feedback for Jake, we really do appreciate it.

From all @ PSG

Rated 5 out of 5 stars

I am selling a property in Aylesbury…

I am selling a property in Aylesbury for a dear friend who sadly passed last October.This is my first experiace of probate.
The team at property solutions have been professional, efficient and have supported me like friends and family during this very distressing period.
Courtney Prince has worked relentlessly on this house sale and his performance has been outstanding.
I would also like to mention Georgia, Rebecca and Harriet who have enabled this process to flow with ease and in a timely, effective manner.
The team at Property solutions are a credit to the company and I am eternally grateful for their efforts.

21 July 2022
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Karen,

What wonderful feedback for the team here, thank you so much.

Courtney, Georgia, Rebecca & Harriet are all so pleased that they could all help you during a difficult time.

From all @ PSG

Rated 5 out of 5 stars

Initial process of purchase

I am still going through the process of buying a house. But would like to review my experience thus far- Georgia and Jake have gone above and beyond to work on my behalf, and to keep me updated every step of the way. It's felt like a very personalised experience through their warmth and concern for my situation. So, thank you : )

20 July 2022
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Kathryn,

Thank you so much for the lovey feedback for Georgia & Jake.

Its amazing to hear that they went above and beyond and of course made this a personal experience for you.

Thank you again.

From all @ PSG

Rated 5 out of 5 stars

Leicester House SOLD Quickly & Efficiently

We had a house to sell in Leicester, and it needed to happen quickly & efficiently - Jake & Danni at Property Solutions Group have been Absolutely Wonderful - getting Genuine Buyers to come view & negotiated / liaised with myself & the buyer in the most timely & productive manner - I am pleased to say we completed & exchanged today - Thank You So Much Jake, Danni & All the Team - Would recommend them Anytime

19 July 2022
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Mala,

Firstly, congratulations on completing on your property, we wish you the best of luck.

Its lovely to hear that Jake & Danni made the process happen quickly for you.

Thank you from all @ PSG

Rated 5 out of 5 stars

Jake looked after us well

Jake looked after us and was brilliant, really clear communication and if I wasn't sure on something he called up quickly to explain.

8 July 2022
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Rosie,

Great to hear Jake was able to help you along with your purchase, he is over the moon with your feedback.

Thank you from all @ PSG

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