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Prophecycricket Reviews 162

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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of their products, especially the bats, which are described as powerful, beautifully made, and performing exceptionally well. Customers frequently highlight the excellent customer service, noting the pleasant interactions, responsiveness, and care taken by the staff. Many also appreciate the aesthetic appeal of the products, including the smart stickers and well-thought-out designs. However, some customers also noted issues with product quality, specifically bats having knots, filler, or not meeting 'pro grade' specifications, and some items like bags and gloves showing poor durability or discomfort. A few other people also felt that the value for money was questionable when products did not match the expected quality, despite responsive customer service in some cases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the brilliant equipment,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the brilliant equipment,... See more

Customer service

People report positive experiences with customer service, often describing it as top-notch, very responsive,... See more

Value for money

Consumers find value for money to be ambiguous, with some reviewers questioning if the product offers good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before this year, I hadn't heard of Prophecy but I took a chance and I couldn't be happier. I bought pads, gloves and a bat from their Bushido range and, aside from having incredibly aesthetica... See more

Rated 5 out of 5 stars

Just bought a sensational Bushido in Harrow size for my son. 2lb 7oz. 20 straight grains, glorious pick up, lovely ping and stunning decals. What can I say; it’s an amazing product. 6* if possib... See more

Rated 5 out of 5 stars

I love this brand. The quality of their equipment is brilliant, their bats are powerful and beautifully made and their customer service is top notch. I will definitely be buying from them again

Rated 5 out of 5 stars

I’ve been really impressed with Prophecy Cricket and the quality of their bats. The craftsmanship is top-notch — perfectly balanced, great pickup, and incredible performance straight out of the box. Y... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great quality kit at affordable prices

Great quality kit at affordable prices. The pads are like clouds and so comfy to wear. The helmet feels like a masuri. The bats ping so well and the pickup is spectacular. They have improved their communication with customers, the only negative is a slighly long wait for up to 2 weeks but its worth the wait.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Classy and comfortable

Nothing but good words to say about the prophecy kit❤️. My personal recommendations are the bats (you can choose the grade and weight you prefer) and the kit bag (batting pads are lightweight and feel amazing too).

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - do not use. Ordered £100 worth of pads and gloves, still waiting for delivery a month later - no communication, ignores, emails, messages and social media - do not use - its a SCAM

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Bushido bat

Huge bat, lovely light pickup and it came quicker than i was told, all round lovely stuff

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Really good quality kit

Really good quality kit, fairly affordable too. The bat has a great weight distribution to it and has a really clean look. I got the pro bundle which came with a bag gloves and pads. The pads and gloves are comfortable and feel like they are made to a high standard. Overall really impressed

11 February 2024
Unprompted review

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