Prophecycricket Reviews 162

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of their products, especially the bats, which are described as powerful, beautifully made, and performing exceptionally well. Customers frequently highlight the excellent customer service, noting the pleasant interactions, responsiveness, and care taken by the staff. Many also appreciate the aesthetic appeal of the products, including the smart stickers and well-thought-out designs. However, some customers also noted issues with product quality, specifically bats having knots, filler, or not meeting 'pro grade' specifications, and some items like bags and gloves showing poor durability or discomfort. A few other people also felt that the value for money was questionable when products did not match the expected quality, despite responsive customer service in some cases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the brilliant equipment,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the brilliant equipment,... See more

Customer service

People report positive experiences with customer service, often describing it as top-notch, very responsive,... See more

Value for money

Consumers find value for money to be ambiguous, with some reviewers questioning if the product offers good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before this year, I hadn't heard of Prophecy but I took a chance and I couldn't be happier. I bought pads, gloves and a bat from their Bushido range and, aside from having incredibly aesthetica... See more

Rated 5 out of 5 stars

Just bought a sensational Bushido in Harrow size for my son. 2lb 7oz. 20 straight grains, glorious pick up, lovely ping and stunning decals. What can I say; it’s an amazing product. 6* if possib... See more

Rated 5 out of 5 stars

I love this brand. The quality of their equipment is brilliant, their bats are powerful and beautifully made and their customer service is top notch. I will definitely be buying from them again

Rated 5 out of 5 stars

I’ve been really impressed with Prophecy Cricket and the quality of their bats. The craftsmanship is top-notch — perfectly balanced, great pickup, and incredible performance straight out of the box. Y... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Sponsored Player Review

Ordered the pro players bundle, and everything was pure quality.

Bat pings beautifully, perfect weight for me. Softs are super comfortable yet durable, and the bag is light and can fit everything I need to fit in.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional cricket brand

Exceptional cricket brand, with great quality kit both bat and softs are nothing but amazing, and have served me without issue for the last three seasons. I simply don’t look anywhere else for new kit. Can’t fault the service that they provide.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

The quality and style of the gears are…

The quality and style of the gears are amazing. The gloves and pads are so comfortable, unique and have a great style to them. Whereas, the bats have a nice ping to them as well as being well balanced. I’ve been apart of the prophecy family for 2 seasons now and I must say they never disappointed.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great kit and speedy service

I have been sponsored by prochecy cricket for the season just gone, really quality products and well priced. Delivered quickly they have a great social media presence and look forward to working with them for the coming season🏏

20 November 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy from Prophecy Cricket!

I was sent youth sized product when I paid for and ordered adult sized, my emails asking for a refund/about the returns policy have been completely ignored. Don't buy from this company.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Very pathetic, insensitive and irresponsible cheats

I was offered sponsorship for my son by the company. As my son is selected to play in Asia Cricket Council’s ACC Premier Cup, a qualifier tournament for U19 Asia Cup, I decided to give him a surprise gift. I placed an order for a bundle on 3rd September and received an email on 9th September saying the order had been shipped. However no tracking number was provided. I inquired about tracking number but there was no reply. I inquired again a number of times by email, inquired on Messenger and also on chat on their website but there has been no reply whatsoever. How can a company be so pathetic, insensitive and irresponsible? It has already more than a month since I placed the order. I have dropped yet another email requesting the whereabouts of the kit but again it has been ignored. The cries are falling on the dumb ears. I advise people to stay away from this company. My experience is the same as someone below. Feels like they just taken the money. I am planing to create a special website to blacklist this company and bring awareness about it so that no aspiring cricketer is cheated. If they dare do this to a national team player, nobody is safe! You may be next being cheated by these crooks! STAY AWAY!

27 September 2023
Unprompted review
Rated 4 out of 5 stars

Excellent quality and good sponsorship

Sponsorship programme very good. Enables us to afford better kit. Bat is very good, really high quality, although did come heavier than ordered. Ordering process and delivery were satisfactory.

29 November 2022
Unprompted review
Rated 1 out of 5 stars

My son Charlie is an aspiring…

My son Charlie is an aspiring cricketer. He plays for ACE, old wimbledonians & he has played for Surrey schools. Earlier this year he was offered sponsorship from a company called Prophecy Cricket. We thought great & he ordered two new bats from them costing several hundred pounds, he got a discount due to sponsorship but paid just short of £400. This company took his money but have failed to supply the bats, won’t respond to messages or emails & after I left negative feedback on their FB page have blocked me!!!
Prophecy Cricket you should be ashamed of yourselves, scamming a young man out of his hard earned cash, not fulfilling his order or updating him.
AVOID this company!! 😡
Sick of companies ripping off people. This isn’t over Prophecy Cricket 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

6 May 2023
Unprompted review
Rated 5 out of 5 stars

Class company

Amazing gear, incredible service and great sponsorship offer. Prophecy does it all and I shall look forward in it growing as a company

21 May 2022
Unprompted review
Rated 5 out of 5 stars

My first experience of buy a cricket…

My first experience of buy a cricket bat online and I’m so satisfied, for me most important is bat balance and middle of the bat. If you’re looking some pro level cricket stuff this prophecy company is on top with reasonable price wiand premium quality.I

20 May 2022
Unprompted review
Rated 5 out of 5 stars

Take it.

Affordable gear that has me looking on point for my short stays at the crease. My bat has lovely middle on it and the duffle bag is the best I’ve had.

19 May 2022
Unprompted review

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