Proseptic Ltd Reviews 

From Quotation through to completion, Proseptic were very professional, friendly and knowledgeable. We have a shared system that was less straightforward than usual and they were the only company that were able to propose a workable solution at a good price. Tom, Hester, Will and the rest of the team were always on hand for advice and the job was planned well and executed brilliantly. We are really pleased to have chosen Proseptic and would use them again.

Just had a new septic tank installed. The chaps turned up on the day they said they would. They were extremely tidy and very friendly. They even raked and put grass seed down where they had dug. Perfect service in every way. Thank you very much. Howard & Jo @ Bush Farm.

Thank you to Jamie who done a brilliant job in cleaning our treatment plant, he explained exactly what he was doing and made sure we know the do's and Dont. Thanks for your hardwork. Hopefully everything is sorted now

Ben & Luke (the real A-Team) were simply brilliant! They were hard-working and professional, with a can-do attitude from Day 1. Reassuring throughout and to be honest, we're now missing having them around.

Named the "Original A Team" for good reason. Nick and Carl worked for 23 days with us on a new sewage treatment plant, below ground drainage, soak away's and trenches for water mains and electrical supply. Each day started promptly with a daily plan for the 8 hours ahead. The end of each day left our plot spotlessly tidy, safe and secure.

Initiated and over-seen by Tom, who's knowledge and enthusiasm immediately puts you at ease and gives you confidence.

Our Listed building plot, comes with it's own set of restrictions, historic architecture needing protecting and untold tricky obstacles from centuries of past works. Nick and Carl tackled each daily challenge with calm thinking, logic and always with humour. Their most used phrase being "There's always a way".

On site they were always extremely polite, respectful and conscious of being as unobtrusive as possible.

Each day Nick and Carl displayed their vast knowledge, expertise and skill sets which clearly exceed way beyond the particular job in hand for us.

An excellent result has been reached for this complex job. Inspite of the initial carnage to all 4 sides of our plot being ripped and dug with diggers and dumper in and out, you would hardly know how extensive the works were with their exceptional focus on attention to detail and tidiness. We could not be happier.

For the next phase of our works we shall be insisting on Nick and Carl to come back and highly recommend that anyone needing Proseptics services do the same!

Thank you Tom, Nick and Carl - The A+++ Team!

We are based in Kent and recently moved house to a village without mains drainage. The existing septic tank was installed in 1958, was leaking and non-compliant. As part of the agreement of the move we replaced the existing septic tank within weeks of moving in. We received a few quotes but went with Proseptic. They came across as very professional and undertook a porosity test and provided us with great advice and a quote.

I am really pleased we selected them. The work was undertaken by Stuart and Luke and took around 5 days. They were tidy, respectful and what I really liked is how they managed our expectations throughout the work. Overall communication was great.

They have come back since to test how the new system is working.

Overall a great experience but a strong shout out to Stuart and Luke who completed the work.

I met up with Tom Roach this morning with a view to replacing the soakaways on our existing septic tank system. Having measured the existing tank Tom explained why it was too small and the impact to soakaways where a tank is too small. Knowing the property can now connect to mains drainage his professional advice was it would be very much in our interest to go for a mains connection. Connection to the Wessex water network is not something they would undertake. So much appreciated the first class professional and honest advise.

Absolutely first class service. It was a tricky installation of a sewerage treatment plant in an area with high ground water. New connecting drainage pipes too. So neat and tidy; they had to dig up a patio and they put it back so you'd hardly know it'd been moved! Ben and Luke were brilliant and really professional, friendly and trustworthy. I wouldn't hesitate in recommending Proseptic. Thanks for all you've done for us. Bill and Jenny Cole

After 40 years our land drain failed and we required a new one. Tom explained what was required and how it would be achieved and followed up promptly with a competitive quotation. Nick and Karl carried out the work in an efficient and friendly manner always ready to answer any questions we had. The work was completed within the time frame and everything was left clean and tidy. We would highly recommend Proseptic to anyone.

The installation of a new sewage treatment system and decommissioning of an old septic system was completed by Proseptic last week. Initial contact through to completion of the installation has been excellent. The installation was carried out by Ben and Luke who were extremely courteous and respectful. They managed the work with minimal disruption to ourselves, they kept us updated at every stage to ensure we knew exactly what was happening. One week on and it would be difficult to say they had been here. Brilliant work guys.

Proseptic have just installed a new 12 person tank. The team of Ben and Tom were superb from start to finish.
Highly professional in every way. James Oxfordshire

If I could give Proseptic 10 stars instead of 5, I would. From the initial site meeting and contact with Tom, the incredibly detailed and fair priced quote to the hard graft and amazing installation and reparation work done by Nick and Carl - all executed in difficult circumstances with humour, diplomacy and professionalism, this company has been exemplary. I would highly recommend them.

Jamie and Carl put in a new septic tank for us in wet weather. They were brilliant and we are very pleased with the work and the very tidy result. I am impressed by Proseptic's efficiency and care.

We needed to install our own separate sewage treatment plant for our 8-bed house after sharing one for 80 years. This also required a new pipeline for surface water to be laid to bypass the tank. Steeply-sloping site, a lot of 60' Scots pines and waterlogged ground from heavy rainfall, which continued during the works, topped off with snow and freezing conditions during the last couple of days. Ground conditions were equally challenging, with problems installing the shuttering needed to shore up the tank hole and the discovery of wall foundations in the line of the pipework. Ben and Luke laughed and joshed their way through all that, never losing heart during 'the most challenging job' they had ever done for Proseptic. They also did well reinstating the garden. The 'A Team' indeed!

Proseptic took on the challenging task of dealing with our domestic drainage system which, at 70+ years of age, was in great need of complete replacement. Ground conditions were far from ideal, not helped by the dreadful January weather. Neverthless, Nick and Carl worked through rain and snow in order to complete this difficult project on time, even attempting to restore as much of the site as possible in the worst of conditions. Thanks also go to the office team for prompt and efficient attention at all times.
Mike and Brien B.

Proseptic installed a replacement septic tank and lined some damaged piping for us. Despite some challenging weather conditions they were well organised and thoroughly professional throughout. The team were always happy to explain the current status of the works so we could be kept up to date on progress.

The works were completed within the predicted timeframe and with minimal disruption to the garden despite the use of heavy machinery, very pleased. Special thanks to Stuart and Kevin!

I would like to take this opportunity to say it has been a pleasure having Proseptic on site carrying out our work

It has been professional from the first meeting with Tom to the last with Karl, both Nick and Karl are a credit to this business

Would not hesitate to recommend this company. Paul

We had a blocked culvert under our drive replaced and a badly silted ditch cleared during Storm Christoph. The A Team did a great professional job and despite the foul weather finished on-time. Thanks Ben and Luke.

Used these guys four times now. Twice to fix an inherited ancient system, once to install a (brilliant) new system, and once to offset my teenage daughters unfortunate impact on the very same new system. Absolutely amazing guys who really know their stuff and are so nice to have around the house. Friendly, polite, knowledgable, articulate, and their level of work ethic is off the scale. I'd never call anyone else. New system installation or old system refurb - why use anyone else when these people are this good? It's a total no brainer.

Moved into a house with a 1930's septic tank that was built to support one small bungalow and not as it is now two three bedroom houses. Existing soakaway was also exhausted so I contacted several firms to get quotes and advice. Proseptic , in particular Tom were brilliant with respect to this and always gave quick and honest advice especially when percolation tests showed our site wasn't suitable for a drainage field.
Installation team (stuart and kevin) were superb. Arrived on time or earlier every day and worked in sub zero temperatures all week but were stil smiling at the end. Also seemed that little would faze them or knock their timescales out despite having to dig out a metre or so of stubborn bedrock to get the tank in. Also reinstated fences etc perfectly and left everything as good as could be hoped. Other members of the team who turned up were also equally courteous and helpful especially Billy who highlighted I had - unknown to me - a manhole under my conservatory.
Will be recomending to anyone who needs something similar