I just wanted to say I’m very happy with your Correx floor protection product – it’s exactly what I needed. On top of that, the delivery was incredibly fast – I received it the very next day! Thank... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great Service. Fast delivery, well packaged, very good price on all the protection materials we ordered, courier driver was very helpful. Will use this company again.
Company replied
Great customer service and great product. The first delivery attempt went wrong due to DPD's incompetence, but Protecta Screen's customer service sorted out a replacement order very quickly, and all w... See more
Company replied
Contacted for advice, product was advised for job I needed, order and delivery process very smooth arrived on time and product well packaged. Item placed onto carpet went down easily and seems very ro... See more
Company replied
Company details
Written by the company
Temporary protection materials suppliers in the UK - Supplying a variety of temporary floor and surface protection solutions to the construction industry.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- 01376 333 098
- hello@protectascreen.com
- protectascreen.com
4.5
Excellent
286 reviews
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Reply from Protecta Screen
Pleasure to hear from you Craig, thanks for taking the time to leave your kind review! 👋
very easy to order and was delivered…
very easy to order and was delivered promptly on time. The material looks and feels good. Bought this to protect our new flooring during the works
29 July 2024
Unprompted review
Reply from Protecta Screen
Thanks very much for your kind review and your order! We hope to see you back soon.👋
Great product
Great product, so easy to roll out and lay over our finished, tiled floor that we want to protect whilst build is ongoing. Came in good time and super easy to choose which product was right for us.
29 July 2024
Unprompted review
Reply from Protecta Screen
Thank you for leaving a positive review! We are happy to hear that you found the product perfect for your use!
Efficient service and prompt delivery
Efficient service and prompt delivery. Highly recommend!
8 July 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to leave a kind and positive review! We hope to have your custom again soon!
Easy to use
Delivered on time. Surprisingly light and easy to manoeuvre . Not actually used it yet so can’t comment on the level of protection.
5 July 2024
Unprompted review
Reply from Protecta Screen
Thank you for leaving a kind review!
I highly recommend it and will use it…
I highly recommend it and will use it again.
Perfect for your needs.
Fast delivery
Top notch
1 July 2024
Unprompted review
Reply from Protecta Screen
Thanks for your kind review Mark, it's great to hear that you were happy with everything! 👌
Correx sheets.
Product is exactly what I need and arrived when I needed it. 👍🏻
25 June 2024
Unprompted review
Reply from Protecta Screen
We're delighted to hear that you were happy with everything Richard!
Delivery arrived promptly
Delivery arrived promptly, really easy to order on line, good communication.
25 June 2024
Unprompted review
Reply from Protecta Screen
We're very pleased to hear that you're happy with the service Rebecca!
Good job
Delivered on time and delivery guy rang to confirm he'd delivered and where he'd put it.
18 June 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to leave a positive review Rob!
Very satisfied
I ordered the thinnest type and it’s perfect for my needs. I’m protecting sanded wooden floors before varnishing. The covers are resistant, easy to use and store and totally impermeable. So cheap too! Very quick service and delivery.
12 June 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to leave a positive review Maria! We are happy to hear our products met your needs and you are happy with the whole process!
Excellent service and delivery
13 June 2024
Unprompted review
Reply from Protecta Screen
Thank you for leaving a kind review Adrian! We are glad you were happy with everything!
Proactive customer service!
After ordering a few items from Protecta Screen and receiving delivery via their courier service, I noticed that one item was missing. Getting in contact with Protecta Screen, Caroline and Rosie were very helpful and, indeed, proactive in communicating with the courier company, finding out that the item in question had accidentally gone to the wrong depot. Knowing that this might (or might not) take the courier company a while to sort it out, they sent another item on its way to me, to avoid further delay. It reached me very quickly. Excellent customer service from both Caroline and Rosie! Thank you!
26 April 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to write such a lovely, positive review. We will inform Caroline and Rosie of the praise you have given them both. Happy to hear that your were pleased with the whole experience and hope to have your custom again soon!
Fast delivery and just what I needed to…
Fast delivery and just what I needed to protect my garage
6 June 2024
Unprompted review
Reply from Protecta Screen
Thank you for your kind review, we're pleased to hear you are happy with everything.👍
Easy online order process
Easy online order process. Discount with larger quantities and prompt delivery!
3 June 2024
Unprompted review
Reply from Protecta Screen
Good Morning Karen, We are happy to hear that you were pleased with the whole process and the discounts given. We look forward to having you as a customer again!
Reply from Protecta Screen
Thank you for leaving a kind review! Glad to hear you were happy with everything!
AVOID !!!!
Hello,
Placed order for 250 Correx boards plus joining tape x 30 on Thursday 30/05 for next day pre midday delivery (extra cost ) no delivery or update till today . We stuck at work now due to incompetence of this company
This was not 1st time we order for them previously was exactly same experience but was for small domestic project so we bought in local store and decide not to make any complains as I understand that unexpectable my happens but not again and not for large project like this
If you looking for reliable service this is not correct company but if you want stress , problems and not materials for your work look no further and order from them .
Happy to provide order details etc.
30 May 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to write a review. You first contacted us this morning about your order not arriving on Friday AM and we updated you with the delivery information and informed you delivery would take place today. I can confirm the delivery company had your order Thursday afternoon and there was a problem their end unfortunately. As we are not open during the weekend there was no update from us and we were not aware of any issues on Friday. We have also refunded the delivery charge for you. If you have any other problems we have not already dealt with then please feel free to email and we will be happy to help.
Not great
Update: company has responded and advises that they have sent the missing roll, will update again once this is delivered.
- Ordered 5 rolls of Correx, paid for next working day AM delivery.
- Order arrived 5 hours late, and was missing 1 of the 5 rolls.
28 May 2024
Unprompted review
Reply from Protecta Screen
Hello Benjamin, I am sorry about the problems you had. You placed your order on Friday for next working day which was Tuesday due to the bank holiday. We did refund you the full delivery charge after explaining the courier company unfortunately had delays hence the later delivery time on the Tuesday. We have also sent you out the extra roll free of any charges. We hope that you are happy with the products you received and if you have any more problems that we have not resolved then feel free to get in touch with us.
Reply from Protecta Screen
Thank you for taking the time to write a positive review Mark :) We hope to have your custom again soon!
Delivery was to the wrong property
23 May 2024
Unprompted review
Reply from Protecta Screen
Thank you for taking the time to leave a review Ian. I can see that we delivered to the address that was given to us. Hopefully you have received your goods and are happy with them, if there are any problems feel free to get in touch and we will be happy to help :)
Great service and price and super fast…
Great service and price and super fast delivery, cannot complain, everything was perfect
13 May 2024
Unprompted review
Reply from Protecta Screen
Thanks for your positive review, we really appreciate it! 🖖
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